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Added 30 mins ago
PT
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- Full-time
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Added 11 hours ago
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The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
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Added 12 hours ago
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Added 12 hours ago
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Added 12 hours ago
UO
Manager, Head Office & Facilities
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Vancouver, BC · UBCV | Civil and Mechanical Engineering Building (CEME)
- $6,143.67 to $8,830.25 CAD / month
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Added 15 hours ago
Project Administrator - PL#65035
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We acknowledge that the Peter Lucas head office is located on Treaty 6 Territory, the traditional lands of the Cree, Saulteaux, Dene, Dakota, Lakota, Nakota, and the homeland of the Métis.
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Added 15 hours ago
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Project Administrator - PL#65035
Peter Lucas
Saskatoon, SK
- Full-time
We acknowledge that the Peter Lucas head office is located on Treaty 6 Territory, the traditional lands of the Cree, Saulteaux, Dene, Dakota, Lakota, Nakota, and the homeland of the Métis.
Added 15 hours ago
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Genetec

Rédacteur(trice) technique / Technical Writer

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 3, 2027
Posting language: English · French
Posted: Oct 5, 2026

Original job description

English section of this bilingual listing.

You will interact with all the levels of the organization, but more closely with developers, customer support, marketing, and training. This is a highly collaborative position that requires attention to detail.

You will be given coaching and guidance to succeed at your work. Onboarding is provided with training about our products, as well as training on tools and processes used. Unified Content Services is a supportive group where innovation and ideas are welcomed and encouraged.

Your day at a glance:

Work as part of a team, writing in a common style
Collaborate with content creators across the organization to develop and document content guidelines
Grasp complex technical concepts by experimenting with software and interviewing developers, and technical support teams
Gather and incorporate feedback from internal and external customers
Design and create content (text and graphics) that helps customers be self-sufficient, thereby reducing calls to support
Participate in user interface reviews to make our products easier to use

What makes you a great fit:

5 years of experience in a similar role
Proven track record of communicating complex technical information to different types of audiences (beginners, intermediate, and advanced)
Ability to plan, prioritize, and deliver high-quality content
Comfortable communicating with a variety of stakeholders and subject matter experts
Knowledge of technical writing methods, trends, and technologies, such as structured authoring, single sourcing, reuse, and so on
Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)

An asset if you have:

Knowledge of DITA and XML-based authoring tools
Knowledge of video editing tools (Captivate, Camtasia, and so on)
Portfolio of your work (text, and visuals)
Bachelor's degree in Technical Writing, Computer Sciences, Computer Engineering, or equivalent combination of education, training, and experience

Let's talk perks!

Attractive compensation package
Training Tuition Reimbursement Program
Work-life balance with a flexible working schedule
Onsite fitness facility with personal trainer, and multiple wellness and health workshops

If you'd like to see what the work environment at Genetec looks like, check out our corporate video: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Read the full bilingual original

La dynamique de votre équipe :

En tant que développeur de contenu, vous ferez partie de l'équipe Unified Content Services. Unified Content Services se consacre à la création de contenus de haute qualité destinés à aider les clients à comprendre et à utiliser nos produits. 

Vous serez en contact avec tous les niveaux de l'organisation, mais plus particulièrement avec les développeurs, le service client, le marketing et la formation. Il s'agit d'un poste fortement axé sur la collaboration qui exige le souci du détail.

Vous bénéficierez d'un accompagnement et de conseils pour réussir dans votre travail. L'intégration comprend une formation sur nos produits, ainsi qu'une formation aux outils et processus utilisés. Unified Content Services est une équipe solidaire où l'innovation et les idées sont bienvenues et encouragées.

Votre journée en un coup d'oeil :

Travailler en équipe, en adoptant un style rédactionnel commun
Collaborer avec les créateurs de contenu de l'ensemble de l'organisation pour élaborer et documenter les directives relatives au contenu
Appréhender des concepts techniques complexes en testant des logiciels et en menant des entretiens avec les développeurs et les équipes d'assistance technique
Recueillir et intégrer les retours d'expérience des clients internes et externes
Concevoir et créer du contenu (texte et graphiques) qui aide les clients à devenir autonomes, réduisant ainsi le nombre d'appels au support
Participer aux revues de l'interface utilisateur afin de rendre nos produits plus faciles à utiliser

Ce qui fait de vous un excellent candidat :

5 ans d'expérience à un poste similaire
Expérience avérée dans la communication d'informations techniques complexes à différents types de publics (débutants, intermédiaires et avancés)
Capacité à planifier, hiérarchiser et produire du contenu de haute qualité
Aisance dans la communication avec divers intervenants et experts en la matière
Connaissance des méthodes, des tendances et des technologies de rédaction technique, telles que la rédaction structurée, le « single sourcing », la réutilisation, etc
Maîtrise du français et de l'anglais, tant à l'oral qu'à l'écrit (ce poste nécessite des interactions avec nos collaborateurs et clients internationaux)

Un atout si vous avez :

Maîtrise de DITA et des outils de rédaction basés sur XML
Maîtrise des outils de montage vidéo (Captivate, Camtasia, etc.)
Portfolio de vos réalisations (textes et visuels)
Licence en rédaction technique, en informatique, en génie informatique, ou combinaison équivalente de formation et d'expérience

Voilà ce que nous offrons !

Régime de rémunération attrayant
Programme de remboursement des frais de formation
Équilibre entre vie professionnelle et vie privée grâce à un horaire de travail flexible
Repas subventionnés à notre incroyable Bistro (Les Cordons Bleus)
Café et fruits gratuits à volonté
Espace de stationnement gratuit pour tous les employés
Centre de conditionnement physique sur place avec entraîneur personnel, ainsi que plusieurs ateliers de santé et de bien-être

Si vous souhaitez savoir à quoi ressemble l'environnement de travail chez Genetec, voici le lien vers notre vidéo d'entreprise: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA

Nous savons que la diversité des parcours et des expériences apporte une grande valeur à nos équipes. Même si vous ne cochez pas toutes les cases nous vous encourageons à postuler - votre profil pourrait nous surprendre!

Merci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s sélectionné(e)s seront contacté(e)s. Les chasseurs de têtes et les agences de recrutement ne sont pas autorisés à soumettre des CV par l'intermédiaire de ce site web ou directement aux gestionnaires.

Your team's dynamic:

As a Content Developer, you will be part of the Unified Content Services team. Unified Content Services is dedicated to creating high quality content to help customers understand and use our products. 

You will interact with all the levels of the organization, but more closely with developers, customer support, marketing, and training. This is a highly collaborative position that requires attention to detail.

You will be given coaching and guidance to succeed at your work. Onboarding is provided with training about our products, as well as training on tools and processes used. Unified Content Services is a supportive group where innovation and ideas are welcomed and encouraged.

Your day at a glance:

Work as part of a team, writing in a common style
Collaborate with content creators across the organization to develop and document content guidelines
Grasp complex technical concepts by experimenting with software and interviewing developers, and technical support teams
Gather and incorporate feedback from internal and external customers
Design and create content (text and graphics) that helps customers be self-sufficient, thereby reducing calls to support
Participate in user interface reviews to make our products easier to use

What makes you a great fit:

5 years of experience in a similar role
Proven track record of communicating complex technical information to different types of audiences (beginners, intermediate, and advanced)
Ability to plan, prioritize, and deliver high-quality content
Comfortable communicating with a variety of stakeholders and subject matter experts
Knowledge of technical writing methods, trends, and technologies, such as structured authoring, single sourcing, reuse, and so on
Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)

An asset if you have:

Knowledge of DITA and XML-based authoring tools
Knowledge of video editing tools (Captivate, Camtasia, and so on)
Portfolio of your work (text, and visuals)
Bachelor's degree in Technical Writing, Computer Sciences, Computer Engineering, or equivalent combination of education, training, and experience

Let's talk perks!

Attractive compensation package
Training Tuition Reimbursement Program
Work-life balance with a flexible working schedule
Subsidized meals in our amazing Bistro (Les Cordons Bleus)
Free, unlimited coffee and fruits
Private, free parking for all employees
Onsite fitness facility with personal trainer, and multiple wellness and health workshops

If you'd like to see what the work environment at Genetec looks like, check out our corporate video: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Apply About employer

More about this job

Responsibilities

Create clear, high-quality text and visual content that helps customers understand and use the company’s products, including by testing software and interviewing developers and technical support teams. Collaborate with content creators and stakeholders to establish content guidelines, incorporate customer feedback, and review user interfaces to improve usability and reduce support calls.

Requirements

Candidates should have five years of experience in a similar role and a proven ability to communicate complex technical information to audiences with varying levels of expertise. They should be fluent in written and spoken French and English, able to plan and deliver high-quality content, and familiar with technical writing methods; DITA, XML authoring tools, video editing tools, a portfolio, and a relevant bachelor’s degree or equivalent are listed as assets.

Skills

Technical Writing
Content Development
Structured Authoring
Single Sourcing
Content Reuse
DITA
XML-Based Authoring
Video Editing
Technical Communication
Content Planning
Content Prioritization
Stakeholder Communication
Subject Matter Expert Interviews
User Interface Reviews
French
English

Benefits

Flexible Work Schedule
Subsidized Meals
Free Coffee And Fruit
Free Parking
Onsite Fitness Facility
Personal Trainer
Health And Wellness Workshops

Visa sponsorship

Not detected in the job text

Keywords

Technical Writing
Content Development
Unified Content Services
Structured Authoring
Single Sourcing
Content Reuse
DITA
XML
XML-Based Authoring Tools
Video Editing
Adobe Captivate
Camtasia
Software Testing
Technical Communication
Content Guidelines
Customer Feedback
User Interface Reviews
Customer Support
Marketing
Training
Subject Matter Experts
Content Portfolio
French
English
Computer Science
Computer Engineering

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