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Added 16 days ago
Senior Software Engineer II, Investors
Carta
Toronto, ON · Waterloo, ON
The Tech Stack: You have experience with (or a desire to learn) our core technologies: Python, Django, React, Postgres, and Kafka. We also utilize Java, gRPC, and AWS.
Added 16 days ago
Analog Design Internship - Summer 2027
Synopsys
Mississauga, ON
Experience with scripting languages such as TCL, Perl, C, Python, or MATLAB is desired
Added 16 days ago
S
Fullstack Engineer (Moderation)
Stream
Remote, Canada
- $100,000 to $127,998 CAD / year
- Full-time
- Remote
…delivering highly reliable, low-latency services and a great developer…
Added 16 days ago
B
Software Architect
Boyd
Canada
- Full-time
We are looking for one experienced generalist developer to work alongside our software architect. Not a specialist in one framework, and not someone who needs a defined ticket queue:…
Added 16 days ago
S
Senior Machine Learning Engineer
ServiceNow
Toronto, ON
- Full-time
The Machine Learning Developer designs, builds, ships, and operates applications whose core behavior is model-driven rather than explicitly authored. The Developer builds the engine behind…
Added 16 days ago
G
AI Bot Developer / Conversational AI Engineer
Genpact
Toronto, ON
- Full-time
Role: AI Bot Developer / Conversational AI Engineer
Added 16 days ago
M
Staff Machine Learning Engineer, Rewards Economy
Mistplay
Toronto, ON
- $180,000 to $220,000 USD / year
- Full-time
Expertise in implementing machine learning models using Python and PyTorch, paired with strong data analysis skills using SQL and Python.
Added 16 days ago
SA
Data Analyst
STAN AI
Toronto, ON · North York, ON
- $81,000 to $110,000 CAD / year
- Full-time
Strong SQL skills and hands-on experience with Python or R for analysis
Added 16 days ago
O
Sr. IT Software Developer
OpenText
Waterloo, ON
- Full-time
As a Sr. IT Software Developer (Digital Fullstack), you will independently deliver full-stack and platform capabilities for OpenText's digital experience ecosystem. You will work across…
Added 16 days ago
T
DevOps Engineer
Tekshapers
Toronto, ON
- Full-time
Strong proficiency in Python for automation, API integrations, infrastructure tooling, agent services, and production scripting
Added 16 days ago
CB
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company
Ottawa, ON
- $75,000 to $93,000 CAD / year
- Full-time
Added 16 days ago
FA
Application Engineer - Physical AI
FANUC America Corporation
Mississauga, ON
- $80,000 to $127,000 CAD / year
Strong coding skillset (Python, C++, CMake, KAREL, VIBE, etc.) in a large, distributed development environment using Windows and LINUX OS.
Added 16 days ago
S
Data Scientist - Applied AI/Gen AI
Sanofi
Toronto, ON
- Full-time
Expertise with core data science languages (such as Python, R, Scala), and familiarity with different database systems (e.g. SQL, NoSQL).
Added 16 days ago
Standard Products Support Co-op
Eclipse Automation
Cambridge, ON
Basic programming skills (e.g., Python, VBA, SQL or C#) for developing tools or applications that improve data collection and process efficiency
Added 16 days ago
R
Manager, Data Strategy
RBC
Toronto, ON
- Full-time
…Enterprise Data, Exploration, Finance, Machine Learning (ML), Python (Programming Language), Snowflake (Platform), Statistics, Structured Query Language (SQL), Visualization…
Added 16 days ago
T
Software Engineer III
TD
London, ON · Toronto, ON
- Full-time
Strong proficiency in Python / other scripting
Added 16 days ago
T
Research Machine Learning Scientist II
TD
Toronto, ON
- Full-time
Added 16 days ago
B
Software Architect
Boyd
Canada
- Full-time
We are looking for one experienced generalist developer to work alongside our software architect. Not a specialist in one framework, and not someone who needs a defined ticket queue:…
Added 16 days ago
C
Technology Product Management Senior Manager
Citi
Mississauga, ON
- Full-time
Added 16 days ago
VC
Chatbot Content Developer
VK CONSULTING SERVICES
Toronto, ON
- Full-time
5+ Yrs of strong scripting & automation experience - Python (preferred) or Java development experience.
Added 16 days ago
XS
AI Solution Architect/FDE (AWS and Azure)
XChange Software Inc
Toronto, ON
- Contract
Programming: Expert-level Python proficiency; experience with JavaScript, SQL, and web technologies
Added 16 days ago
WT
QA & Reconciliation Analyst
Wissen Technology
Montreal, QC
- Full-time
Nice to have: Power BI testing experience; test automation for data (Python or similar); controls testing or UAT coordination.
Added 16 days ago
WT
Presentation Automation Engineer
Wissen Technology
Montreal, QC
- Full-time
Hands-on PowerPoint automation using python-pptx, Office Scripts, Power Automate, or Office JS/VBA
Added 16 days ago
GN
Business Data Analyst
Glow Networks
Toronto, ON
- Contract
Highly proficient in SQL, and BI Tools such as Tableau, Qlik, programming languages including R or Python a plus
Added 16 days ago
PC
SAP AI Solution Analyst
Parkland Corporation
Calgary, AB
- Full-time
We are seeking a motivated and curious Junior SAP AI Analyst/Developer to support the design, development, and implementation of AI-powered solutions within the SAP ecosystem. This role is…

Genpact

AI Bot Developer / Conversational AI Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: 5–8+ years of experience in software development, automation, or AI solution development.
Posting language: English
Posted: Oct 16, 2026

Original job description

At Genpact, we don’t just keep up with technology - we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Role: AI Bot Developer / Conversational AI Engineer

Location: Toronto ON (hybrid)

We are seeking a skilled AI Bot Developer / Conversational AI Engineer with experience in designing, developing, and deploying intelligent AI-powered chatbot solutions. The ideal candidate should have hands-on expertise in leveraging AI/ML and Generative AI platforms such as AWS or Google Cloud Platform (GCP), along with strong knowledge of Prompt Engineering, Conversational AI frameworks, and chatbot development. The role requires close collaboration with product managers, developers, and business stakeholders to deliver scalable and business-focused AI solutions.

Key Responsibilities

AI Bot Development

Design, develop, test, and deploy AI-powered chatbots and virtual assistants using AWS, Google Cloud, or similar AI platforms.
Build conversational workflows and automate business processes using Generative AI and Large Language Models (LLMs).
Develop and optimize chatbot integrations with enterprise applications, APIs, and backend systems.

Prompt Engineering & AI Optimization

Create, refine, and optimize prompts to improve chatbot accuracy, relevance, and user experience.
Evaluate AI model responses and continuously enhance conversation flows and business outcomes.
Implement best practices for prompt engineering, model tuning, and response validation.

Framework & Platform Expertise

Work with AI development frameworks and cloud-native AI services on AWS or GCP.
Independently develop and enhance AI solutions leveraging the Happy Robot Framework (Desirable).
Support AI model deployment, monitoring, and performance optimization.

Stakeholder Collaboration

Collaborate closely with Product Managers, Developers, Architects, and Business Stakeholders to gather requirements and deliver AI-driven solutions.
Participate in design discussions, solution reviews, and development planning activities.
Translate business requirements into scalable AI use cases and technical implementations.

Testing, Support & Documentation

Perform testing, troubleshooting, and performance analysis of chatbot solutions.
Create and maintain technical documentation, design artifacts, and operational runbooks.
Support production deployments and continuous improvements of AI applications.

Required Skills & Qualifications

5–8+ years of experience in software development, automation, or AI solution development.
Hands-on experience building AI Bots, Virtual Assistants, or Conversational AI solutions.
Experience with AWS AI services, Amazon Bedrock, Lex, SageMaker, or Google Cloud AI/Vertex AI platforms.
Good understanding of Prompt Engineering, LLMs, Generative AI, and NLP concepts.
Ability to independently design and develop chatbot use cases and workflows.
Experience integrating AI solutions with APIs, databases, and enterprise applications.
Strong problem-solving, analytical, and debugging skills.
Excellent communication and stakeholder management skills.
Open to working in a hybrid work environment.

Preferred Skills

Experience with Happy Robot Framework.
Knowledge of Python, REST APIs, and cloud-native application development.
Experience with AI testing, evaluation, guardrails, and responsible AI practices.
Exposure to RAG (Retrieval-Augmented Generation), vector databases, and AI orchestration frameworks.

Good to have : Decagon, Sierra , Relic or Telnyx

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career - Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.

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More about this job

Responsibilities

Design, develop, test, and deploy AI-powered chatbots and virtual assistants, including conversational workflows, prompt optimization, and integrations with APIs, enterprise applications, and backend systems. Collaborate with product, technical, and business stakeholders to translate requirements into scalable solutions, and support testing, production deployment, monitoring, documentation, and continuous improvement.

Requirements

Requires 5–8 or more years of experience in software development, automation, or AI solution development, with hands-on experience building conversational AI solutions and integrating them with enterprise systems. Candidates should understand prompt engineering, LLMs, generative AI, and NLP, and have experience with AWS or GCP AI platforms; Python, REST APIs, RAG, and AI evaluation practices are preferred.

Skills

AI Bot Development
Conversational AI
Chatbot Development
Prompt Engineering
Generative AI
Large Language Models
Natural Language Processing
AWS
Google Cloud Platform
Amazon Bedrock
Amazon Lex
Amazon SageMaker
Vertex AI
Python
REST APIs
Retrieval-Augmented Generation

Benefits

Training
Mentorship
AI Certifications

Visa sponsorship

Not detected in the job text

Keywords

AI Bots
Virtual Assistants
Conversational AI
Chatbots
Prompt Engineering
Generative AI
Large Language Models
Natural Language Processing
AWS
Amazon Bedrock
Amazon Lex
Amazon SageMaker
Google Cloud Platform
Vertex AI
Happy Robot Framework
Python
REST APIs
Cloud-Native Application Development
API Integration
Enterprise Applications
Retrieval-Augmented Generation
Vector Databases
AI Orchestration
AI Testing
Model Evaluation
Guardrails
Responsible AI
Model Tuning
Model Deployment
Performance Monitoring

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