Find work in Canada.

322,720 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 hours ago
NPI Pricing Specialist
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
Full-time
…accurate pricing sheets, evaluating cost and margin drivers, support pricing decisions, and maintain pricing data and governance. The successful candidate combines strong analytical skills,…
Added 3 hours ago
Senior Advanced Quality Engineer - Mechanical
Ecolab Inc.
Calgary, AB
Full-time
Lead and support APQP deliverables, including DFMEA, PFMEA, Control Plans, process validation, and PPAP activities, ensuring mechanical design risks are effectively translated into…
Added 6 hours ago
NPI Pricing Specialist
Ecolab
Calgary, AB
Full-time
…accurate pricing sheets, evaluating cost and margin drivers, support pricing decisions, and maintain pricing data and governance. The successful candidate combines strong analytical skills,…
Added 9 hours ago
Software Developer Intern - SOTI MobiControl Apple HQ (January 2027 12 Months)
SOTI
Mississauga, ON
Full-time
As an intern at SOTI you will be involved in the design/development/support of new or existing software applications. These applications range from cloud-based solutions, mobile apps for…
Added 9 hours ago
Principal Technical Consultant, Permitting Specialist
ERM
Saskatoon, SK · Smithers, BC · Vancouver, BC · Calgary, AB
$117,800 to $147,300 CAD / year
Full-time
Partner with ERM Partners and Project Managers to deliver regulatory support, lead project teams, and ensure timely, high-quality deliverables that meet client and regulator expectations.
Added 11 hours ago
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
Full-time
Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes.
Added 12 hours ago
Manager, Technical Services
Guelph General Hospital
Guelph, ON
Full-time
Lead the delivery of reliable, responsive, and secure technical services including service desk, desktop computing, and infrastructure operations.
Added 12 hours ago
Estimating and Procurement Manager
The Taggart Group of Companies
Ottawa, ON
Full-time
…relationships, and leads Estimating and Purchasing resources to support timely, consistent and successful project…
Added 13 hours ago
Business Analyst Student - (12 months) - Winter Term 2027
Canadian Tire Corporation
Mississauga, ON
Full-time
Lead and support data migration initiatives, including transitioning data from SQL Server environments to enterprise data warehouses (e.g., IHUB), ensuring scalable, reliable, and…
Added 13 hours ago
MRB Coordinator
Ecolab
Calgary, AB · CAN-Calgary Office Starfield
Full-time
…maintain material traceability, reduce inventory aging, and support ongoing operational…
Added 13 hours ago
Software Developer Intern - SOTI MobiControl Apple HQ (January 2027 12 Months)
SOTI
Mississauga, ON
Full-time
As an intern at SOTI you will be involved in the design/development/support of new or existing software applications. These applications range from cloud-based solutions, mobile apps for…
Added 14 hours ago
Staff UX Designer
BeyondTrust
Canada
Full-time
…our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of…
Added 15 hours ago
Amazon Connect Developer / Designer
Genpact
Toronto, ON
Full-time
Support customized agent desktop and customer-experience capabilities where standard Amazon Connect functionality does not meet business requirements.
Added 16 hours ago
Manufacturing Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Starfield
Full-time
$1,000 Annual professional development allowance to support your ongoing learning, skill development, and career growth.
Added 17 hours ago
Factory Test Automation Lead
Ecolab
Calgary, AB · CAN-Calgary Office Starfield
Full-time
The Factory Test Automation Lead, reporting within the Product Quality organization, is responsible for leading the development, implementation, and continuous improvement of automated…
Added 18 hours ago
Founding Business Development Representative ( BDR)
LayerNext
Winnipeg, MB
Full-time
Added 18 hours ago
IT Infrastructure Administrator (Bilingual)
DATA Communications Management Corp
Montreal, QC
Full-time
Lead infrastructure initiatives from setup and configuration through deployment and ongoing support
Added 22 hours ago
Principal Consultant, Secure Microsoft 365 Collaboration and AI
CrucialLogics
Canada
Full-time
As a Principal Consultant, you will lead enterprise clients in transforming their Microsoft 365 collaboration environments, focusing on SharePoint Online, Power Platform, and AI-driven…
Added 1 day ago
Administrative Support III
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Part-time
…independently in a fast-paced environment providing business support to Continuing Care programs, this position may be of interest. As the successful candidate, you will work under the…
Added 1 day ago
People Experience Manager
Ecolab Inc.
Calgary, AB
Full-time
$1,000 Annual professional development allowance to support your ongoing learning, skill development, and career growth.
Added 1 day ago
Retail Experience Lead
Fire & Flower Inc.
Hamilton, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 1 day ago
Senior Manager, Business Systems
Docker
Remote, Canada
Full-time · Remote
…applications across our suite of products including Docker Desktop, Docker Hub, and Docker…
Added 1 day ago
Foreman - Construction and Forestry
Brandt Group of Companies
Nanaimo, BC · Campbell River, BC
Full-time
Participate in equipment repairs when required to support timely service completion and maintain departmental productivity.
Added 1 day ago
Quality Assurance Lead in Test
Pet Valu
Markham, ON
Full-time
We are seeking a highly skilled Lead Quality Assurance in Test with extensive experience in all aspects of software testing throughout the SDLC. In this role, you will be responsible for…
Added 1 day ago
Principal Risk Engineer, Energy & Renewables
Liberty Mutual Canada
Toronto, ON
Full-time
Lead risk engineering strategy across energy and renewable energy portfolios, championing best-in-class standards and practices

Genpact

Amazon Connect Developer / Designer

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

At Genpact, we don’t just keep up with technology - we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Role: Amazon Connect Developer / Designer

Location: Toronto ON (hybrid)

Role Summary:

We are looking for an experienced, hands-on Amazon Connect Developer to join the client Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect implementation experience and be comfortable independently designing, configuring, developing, integrating, testing, and troubleshooting contact-center solutions.

Key Responsibilities:

Design, configure, develop, and maintain end-to-end contact-center solutions using Amazon Connect and AWS services.

Build and configure Amazon Connect Contact Flows and IVR journeys.

Develop integrations using AWS Lambda and APIs and integrate Amazon Connect with backend/host systems.

Support customized agent desktop and customer-experience capabilities where standard Amazon Connect functionality does not meet business requirements.

Participate in end-to-end Amazon Connect implementations and migration activities.

Troubleshoot technical issues and take end-to-end ownership of problems through resolution.

Work as a hands-on engineering contributor within the client's transformation team and deliver with limited supervision.

Required Skills:

Strong hands-on Amazon Connect implementation experience.

Strong experience with Contact Flows, IVR, AWS Lambda, and API integrations.

Experience integrating Amazon Connect with other AWS services and enterprise applications.

Experience with Amazon Connect migration and production implementations.

Knowledge of Amazon Connect capabilities such as Customer Profiles, Tasks, Wisdom/Amazon Q capabilities, and Contact Lens is desirable.

AWS Solution Architect/SysOps certification or relevant Amazon Connect accreditation is preferred.

Candidate Profile:

The ideal candidate is a strong practitioner rather than a pure architect: someone who can take ownership of a requirement or technical problem, work through the details, and deliver a working solution without depending on escalation for every issue. This ownership mindset was specifically highlighted as important for the requirement.

Work Requirements:

Must be able to support Eastern Time Zone working hours/overlap.

Resource should be deployable from a client-approved delivery location.

Ability to join the team quickly and contribute immediately is important.

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career - Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.

Apply About employer

More about this job

Responsibilities

Design, develop, configure, integrate, test, and maintain end-to-end contact center solutions using Amazon Connect and AWS services, including Contact Flows, IVR journeys, Lambda functions, and APIs. Support implementations and migrations, customize agent and customer experience capabilities, and take ownership of technical issues through resolution.

Requirements

Candidates need strong hands-on experience implementing Amazon Connect, including Contact Flows, IVR, AWS Lambda, API integrations, and production deployments or migrations. The role favors an independent practitioner who can deliver solutions with limited supervision; AWS certifications or relevant Amazon Connect accreditation are preferred.

Skills

Amazon Connect
Contact Flows
IVR
AWS Lambda
API Integrations
AWS Services
Enterprise Application Integration
Contact Center Implementation
Contact Center Migration
Troubleshooting
Customer Profiles
Amazon Connect Tasks
Amazon Q
Contact Lens
Solution Architecture
Systems Operations

Benefits

Training
Mentorship
AI Certifications

Visa sponsorship

Not detected in the job text

Keywords

Amazon Connect
AWS
Contact Center
Contact Flows
IVR
AWS Lambda
APIs
Backend Systems
Enterprise Applications
Contact Center Transformation
Contact Center Implementation
Contact Center Migration
Production Deployment
Customer Profiles
Amazon Connect Tasks
Amazon Q
Wisdom
Contact Lens
Agent Desktop
Customer Experience
Integration
Testing
Troubleshooting
AWS SysOps Certification
Amazon Connect Accreditation
Banking

Report this job