Jobs in Canada

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Added 8 days ago
Solution Architect
PCL Construction
Edmonton, AB
Define and implement scalable data architectures, data models, storage patterns and integration approaches across cloud-based platforms and PCL applications.
Added 8 days ago
S&
Lead Substation Engineer 2 - Grid
Sargent & Lundy
Calgary, AB
- Full-time
Added 8 days ago
MC
Senior Software Developer
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The candidate must have a strong background in software development and programming
Added 8 days ago
TH
Registered Practical Nurse - McCall 3rd FL (Part-Time)
Trillium Health Partners
ON · ON, Canada
- Part-time
Hours of Work/Shift: Days/Nights; 12-hour shifts (must be available Sunday to Saturday including statutory holidays)
Added 8 days ago
TH
Registered Nurse - McCall 3rd FL (Part-Time)
Trillium Health Partners
ON · ON, Canada
- Part-time
Shifts: Days and Nights; 12 hour shifts; Must be available 7 days a week including statutory holidays
Added 8 days ago
ML
Reliability Planner
Maple Leaf Foods Inc.
Hamilton, ON · Hannon, Ontario
- $71,000 to $103,000 CAD / year
- Full-time
Any MLF team member interested in being considered for this role are encouraged to apply online by November 13. Applications received beyond that date are not guaranteed consideration.
Added 8 days ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
Comfort learning and working with both manual and automated systems, along with experience using various computer software applications.
Added 8 days ago
UI
Sales Price Coordinator
UAP Inc.
Mississauga, ON
- Full-time
Advanced proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook
Added 8 days ago
SH
Senior Financial Analyst
Spectrum Health Care
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
Strong Power Query skills, ability to use MS Office applications, advanced Excel skills, Word and PowerPoint.
Added 8 days ago
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Process Engineer
''
Florenceville-Bristol, NB
- Full-time
Proficiency with Microsoft Office applications and data analysis tools.
Added 8 days ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
The successful candidate will bring a strong understanding of operational applications and their underlying technology environment, including systems integration, software, APIs and…
Added 8 days ago
C
Applications Engineering Lead - Senior Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Engineering Lead is a senior level position responsible for establishing and implementing new or revised application systems and programs while driving…
Added 8 days ago
CI
Property Accountant
Colliers International
Toronto, ON
- Full-time
Colliers does not use AI-enabled tools to sort or decline applications. All decisions are made by our Talent Acquisition team.
Added 8 days ago
C
VP Senior Core Java Lead
Citi
Mississauga, ON
- Full-time
Must Have Skills:
Added 8 days ago
TI
Senior Product Designer (UX/UI)
TekStaff IT Solutions
Toronto, ON
- Contract
Candidate Requirements/Must Have Skills:
Added 8 days ago
G
Amazon Connect Developer / Designer
Genpact
Toronto, ON
- Full-time
We are looking for an experienced, hands-on Amazon Connect Developer to join the client Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect…
Added 8 days ago
UI
Sales Price Coordinator
UAP Inc.
Mississauga, ON
- $70,100 to $87,600 CAD / year
- Full-time
Advanced proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook
Added 8 days ago
AC
Ingénieur·e données
ALTEN Canada
Montreal, QC
- Full-time
Added 8 days ago
J
Manager of Learning & Development
JLR
Ottawa, ON
- Full-time
Added 8 days ago
G&
Forward Deployed AI Engineer
Groom & Associés / Associates
Montreal, QC · Greater Montreal Metropolitan Area
- $140,000 to $180,000 CAD / year
- Full-time
…professional services. A dedicated business unit develops operational applications used directly in retail stores across multiple categories, not only…
Added 8 days ago
C
Project Coordinator (18 month contract)
Cineplex
Toronto, ON
- Full-time
We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are…
Added 8 days ago
JI
Engineer, Field Service
J.D. Irving, Limited
Halifax, NS
- Full-time
We invite applications from all qualified candidates, including racially visible persons, women in underrepresented roles, persons with disabilities, Indigenous persons, and members of the…
Added 8 days ago
Youth Quest- Case Manager ID #1670
YMCA of Simcoe/Muskoka
Barrie, ON
Must have a valid driver’s license and access to a reliable vehicle
Added 8 days ago
ECH - Design Merchandiser
The Employee Experience Team
Vaughan, ON
…throughout the recruitment and selection process for any qualified applications under the respective provincial human rights codes. Please advise a member of our team if you require…
Added 8 days ago
Digital Product Owner - Conversational AI
Enercare
Markham, ON
Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating…

Genpact

Amazon Connect Developer / Designer

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

At Genpact, we don’t just keep up with technology - we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Role: Amazon Connect Developer / Designer

Location: Toronto ON (hybrid)

Role Summary:

We are looking for an experienced, hands-on Amazon Connect Developer to join the client Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect implementation experience and be comfortable independently designing, configuring, developing, integrating, testing, and troubleshooting contact-center solutions.

Key Responsibilities:

Design, configure, develop, and maintain end-to-end contact-center solutions using Amazon Connect and AWS services.

Build and configure Amazon Connect Contact Flows and IVR journeys.

Develop integrations using AWS Lambda and APIs and integrate Amazon Connect with backend/host systems.

Support customized agent desktop and customer-experience capabilities where standard Amazon Connect functionality does not meet business requirements.

Participate in end-to-end Amazon Connect implementations and migration activities.

Troubleshoot technical issues and take end-to-end ownership of problems through resolution.

Work as a hands-on engineering contributor within the client's transformation team and deliver with limited supervision.

Required Skills:

Strong hands-on Amazon Connect implementation experience.

Strong experience with Contact Flows, IVR, AWS Lambda, and API integrations.

Experience integrating Amazon Connect with other AWS services and enterprise applications.

Experience with Amazon Connect migration and production implementations.

Knowledge of Amazon Connect capabilities such as Customer Profiles, Tasks, Wisdom/Amazon Q capabilities, and Contact Lens is desirable.

AWS Solution Architect/SysOps certification or relevant Amazon Connect accreditation is preferred.

Candidate Profile:

The ideal candidate is a strong practitioner rather than a pure architect: someone who can take ownership of a requirement or technical problem, work through the details, and deliver a working solution without depending on escalation for every issue. This ownership mindset was specifically highlighted as important for the requirement.

Work Requirements:

Must be able to support Eastern Time Zone working hours/overlap.

Resource should be deployable from a client-approved delivery location.

Ability to join the team quickly and contribute immediately is important.

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career - Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.

Apply on LinkedIn About employer

More about this job

Responsibilities

Design, build, configure, integrate, test, and maintain end-to-end contact center solutions using Amazon Connect and AWS services, including contact flows, IVR journeys, Lambda functions, and APIs. Support implementations and migrations, customize agent and customer experience capabilities, and take ownership of technical issues through resolution.

Requirements

Candidates need strong hands-on experience implementing Amazon Connect, including contact flows, IVR, AWS Lambda, API integrations, and connections to AWS services and enterprise applications. The role favors an independent practitioner with production implementation and migration experience; AWS architecture or SysOps certification and familiarity with Customer Profiles, Tasks, Amazon Q, and Contact Lens are preferred or desirable.

Skills

Amazon Connect
Contact Flows
IVR
AWS Lambda
API Integrations
AWS Services
Enterprise Application Integration
Contact Center Solutions
Amazon Connect Migration
Production Implementations
Customer Profiles
Amazon Connect Tasks
Amazon Q
Contact Lens
Troubleshooting
Solution Design

Benefits

Career Training
Mentorship
AI Certifications

Visa sponsorship

Not detected in the job text

Keywords

Amazon Connect
AWS
AWS Lambda
Contact Flows
IVR
API Integrations
Contact Center
Customer Experience
Agent Desktop
Backend Systems
Enterprise Applications
Amazon Connect Migration
Production Implementation
Customer Profiles
Amazon Connect Tasks
Amazon Q
Contact Lens
AWS SysOps Certification
Amazon Connect Accreditation
Troubleshooting
End-to-End Implementation
Contact Center Transformation
Eastern Time Zone

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Work requirements

Jobs in Canada