Find work in Canada.

573,887 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
GT
Controls Tester
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Communication – Collaborate with stakeholders and other project team members and effectively articulate and communicate solutions.
Added 11 mins ago
B
Office Coordinator
BMT
Victoria, BC
- $45,000 to $47,000 CAD / year
- Part-time
…exceptional technical expertise provide meaningful, practical solutions. Committed to creating a safer, more efficient, effective, and sustainable future, BMT values diversity, equity, and…
Added 11 mins ago
G
Sales Director
Gordian
Canada
- Full-time
Gordian is seeking a dynamic Sales Player-Coach to join our Canadian team, focusing on business development for Gordian Facilities Capital Planning SaaS and services solutions. This…
Added 11 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
A career as a product owner business capability in the Identity
Added 11 mins ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 11 mins ago
NB
Manager, Financing Solutions - Private Banking 1859
National Bank of Canada
Quebec, QC
- Full-time
A career as a Manager, Financing Solutions in the commercial Banking and private Banking 1859 team at National Bank means working closely with Senior private Bankers and several internal…
Added 11 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Bathurst, NB
- Full-time
and collaborate with specialized partners to deliver solutions that address
Added 11 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
…skylights and other complementary products introduced as the business expands its offerings. The role supports both new residential construction and renovation and replacement…
Added 11 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Quebec, QC
- Temporary
situations and work closely with specialized partners to deliver solutions that
Added 11 mins ago
ZS
Sr. SAP FI-CO Configuration Analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Excellent verbal and written communications skills. Able to drive meetings with business, stakeholders and leadership, regarding SAP Solutions, planning or to address medium to high impact…
Added 11 mins ago
T&
Director, Capital Investment & Decision Support
Turner & Townsend
Vancouver, BC
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 11 mins ago
SI
Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
…secure adoption and enablement of Artificial Intelligence (AI) solutions.. This is a full-time permanent opportunity based in the west-end Greater Toronto Area (GTA) requiring onsite…
Added 11 mins ago
PS
Manager Microsoft Platforms
Personnel Search Ltd.
Saint John, NB
- $100,000 to $140,000 CAD / year
- Full-time
Cross-Functional Alignment: Partner with cross-functional business and application development teams to bridge the gap between technical execution and business strategy.
Added 11 mins ago
T
Senior Business Analyst
TEEMA
Vancouver, BC
- $53 to $57 CAD / hour
- Contract
Seeking an experienced Senior Business Analyst to support complex enterprise IT initiatives involving business applications, data integration, reporting, analytics, and cloud-based…
Added 11 mins ago
GI
Software Engineer
GrowCap Inc
Toronto, ON
- Full-time
Work directly with the team to turn business needs into shipped tools
Added 11 mins ago
SS
Account Manager, PR & Media Relations
Swerve Strategic Marketing
Burlington, ON
- Full-time
Contribute to new business opportunities, including pitch development and client presentations
Added 11 mins ago
NB
Manager Administrative Support
National Bank of Canada
Vancouver, BC
- Full-time
…your spirit of collaboration and your ability to find suitable solutions that you will stand…
Added 11 mins ago
A
Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…for designing, engineering, and enabling secure technology solutions that protect Aritzia’s systems and data, reduce cybersecurity risk, and enable the business to operate and innovate…
Added 11 mins ago
A
Water/Wastewater Engineer
AECOM
Burnaby, BC
- $90,000 to $130,000 CAD / year
- Full-time
Deliver innovative engineering solutions for municipal water and wastewater infrastructure projects from planning through construction.
Added 11 mins ago
Q
Software Engineer - XR
Quectel
Richmond, BC
- $80,000 to $135,000 CAD / year
- Full-time
…displays, and audio codec bring-up issues, providing timely solutions to debug and upgrade existing…
Added 11 mins ago
NB
Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
As a Business Development Representative (Internal Distribution) you will proactively identify and qualify Advisors and Financial Planners throughout the National Bank Branch Network for…
Added 11 mins ago
TC
Agentic AI Engineer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
Proven experience developing and delivering large-scale AI solutions, Agentic AI systems, AI platforms, or multi-agent frameworks in enterprise environments.
Added 11 mins ago
SC
National Sales Coordinator
Spicers Canada
Vaughan, ON
- Full-time
Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment…
Added 11 mins ago
P
Data Integration Engineer
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
…exploring, and optimizing customer data to support critical business solutions. The position plays a key role in helping customers transition from on-premise environments to cloud-based…
Added 11 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Genpact

Amazon Connect Developer / Designer

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

At Genpact, we don’t just keep up with technology - we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Role: Amazon Connect Developer / Designer

Location: Toronto ON (hybrid)

Role Summary:

We are looking for an experienced, hands-on Amazon Connect Developer to join the client Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect implementation experience and be comfortable independently designing, configuring, developing, integrating, testing, and troubleshooting contact-center solutions.

Key Responsibilities:

Design, configure, develop, and maintain end-to-end contact-center solutions using Amazon Connect and AWS services.

Build and configure Amazon Connect Contact Flows and IVR journeys.

Develop integrations using AWS Lambda and APIs and integrate Amazon Connect with backend/host systems.

Support customized agent desktop and customer-experience capabilities where standard Amazon Connect functionality does not meet business requirements.

Participate in end-to-end Amazon Connect implementations and migration activities.

Troubleshoot technical issues and take end-to-end ownership of problems through resolution.

Work as a hands-on engineering contributor within the client's transformation team and deliver with limited supervision.

Required Skills:

Strong hands-on Amazon Connect implementation experience.

Strong experience with Contact Flows, IVR, AWS Lambda, and API integrations.

Experience integrating Amazon Connect with other AWS services and enterprise applications.

Experience with Amazon Connect migration and production implementations.

Knowledge of Amazon Connect capabilities such as Customer Profiles, Tasks, Wisdom/Amazon Q capabilities, and Contact Lens is desirable.

AWS Solution Architect/SysOps certification or relevant Amazon Connect accreditation is preferred.

Candidate Profile:

The ideal candidate is a strong practitioner rather than a pure architect: someone who can take ownership of a requirement or technical problem, work through the details, and deliver a working solution without depending on escalation for every issue. This ownership mindset was specifically highlighted as important for the requirement.

Work Requirements:

Must be able to support Eastern Time Zone working hours/overlap.

Resource should be deployable from a client-approved delivery location.

Ability to join the team quickly and contribute immediately is important.

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career - Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.

Apply About employer

More about this job

Responsibilities

Design, build, configure, integrate, test, and maintain end-to-end contact center solutions using Amazon Connect and AWS services, including contact flows, IVR journeys, Lambda functions, and APIs. Support implementations and migrations, customize agent and customer experience capabilities, and take ownership of technical issues through resolution.

Requirements

Candidates need strong hands-on experience implementing Amazon Connect, including contact flows, IVR, AWS Lambda, API integrations, and connections to AWS services and enterprise applications. The role favors an independent practitioner with production implementation and migration experience; AWS architecture or SysOps certification and familiarity with Customer Profiles, Tasks, Amazon Q, and Contact Lens are preferred or desirable.

Skills

Amazon Connect
Contact Flows
IVR
AWS Lambda
API Integrations
AWS Services
Enterprise Application Integration
Contact Center Solutions
Amazon Connect Migration
Production Implementations
Customer Profiles
Amazon Connect Tasks
Amazon Q
Contact Lens
Troubleshooting
Solution Design

Benefits

Career Training
Mentorship
AI Certifications

Visa sponsorship

Not detected in the job text

Keywords

Amazon Connect
AWS
AWS Lambda
Contact Flows
IVR
API Integrations
Contact Center
Customer Experience
Agent Desktop
Backend Systems
Enterprise Applications
Amazon Connect Migration
Production Implementation
Customer Profiles
Amazon Connect Tasks
Amazon Q
Contact Lens
AWS SysOps Certification
Amazon Connect Accreditation
Troubleshooting
End-to-End Implementation
Contact Center Transformation
Eastern Time Zone

Report this job