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Receptionist

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
4-10 years of previous experience in a receptionist, customer service, or front-facing administrative role in an office environment.
Posting language
English
Posted

Original job description

Description

Your Role

Gensler is seeking an experienced administrative professional to join our Toronto office. As a Receptionist, you will be the face of the organization and those who visit our office. This position is an integral member of the office as all comings and goings are through this individual. If you are a person who prides themselves on their upbeat, professional demeanor, entrepreneurial spirit, and the ability to multitask, this is a great role for you!

What You Will Do

  • Greet and welcome clients and vendors in a professional and courteous manner, ensuring a positive first impression. Notify appropriate staff upon arrival.
  • Answer and direct incoming telephone calls.
  • Assist and guide visitors and vendors to meetings.
  • Perform proper office opening and closing procedures.
  • Utilize the intranet to access firm information.
  • Assist with set up and breakdown for internal and external meetings and events.
  • Maintain neatness in reception area, break area, conference rooms, pantry, kitchen, and common areas to always be tidy and presentable.
  • Prepare, accept, and distribute incoming and outgoing mail, courier deliveries, and packages as needed.
  • Other responsibilities as necessary.

Your Qualifications

  • 4-10 years of previous experience in a receptionist, customer service, or front-facing administrative role in an office environment.
  • Ability to interact effectively with all levels of management and clients.
  • Advanced proficiency in Microsoft Office (Word, Outlook, Excel) and MS Teams.
  • Strong multi-tasking and organizational skills.
  • Demonstrated ability to remain calm and composed in fast paced or high‑traffic situations, while maintaining a friendly and solution‑oriented attitude.
  • Ability to work in the office during regular business hours: 8:30AM to 5:30PM, Monday through Friday.
  • Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator, Acrobat) is a plus.

**The base salary range will be estimated between $58,000 to $70,000. Gensler’s total compensation package is multi-layered and includes a base salary, two annual bonuses paid in December and June. To learn more about our compensation philosophy and full benefits offerings, please visit Great People, Great Rewards | Gensler **

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions, our offices reflect our people’s diverse interests.

Perks: We encourage our employees to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, wellness programs, paid holidays and paid time off. We also offer contributions to the RRSP and twice annual bonus opportunities.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

NOTICE TO APPLICANTS

We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under applicable regulatory laws.

Individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with applicable regulatory laws.

Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us.

Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email talentacquisition@gensler.com.
More about this job

Responsibilities

Welcome clients and vendors, notify staff of arrivals, answer and direct calls, and guide visitors to meetings. Maintain reception and shared spaces, handle mail and deliveries, complete office opening and closing procedures, and assist with meeting and event setup and breakdown.

Requirements

Candidates should have 4–10 years of experience in reception, customer service, or a front-facing administrative role, along with strong organizational and multitasking abilities. Advanced proficiency in Microsoft Office and Teams, effective communication with clients and management, and the ability to remain composed in busy situations are required; Adobe Creative Suite proficiency is a plus.

Skills

  • Reception
  • Customer Service
  • Visitor Management
  • Telephone Call Handling
  • Multitasking
  • Organization
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Teams
  • Adobe Creative Suite
  • Mail And Courier Handling
  • Meeting And Event Setup
  • Professional Communication
  • Composure In Fast-Paced Situations

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Wellness Programs
  • Paid Holidays
  • Paid Time Off
  • RRSP Contributions
  • Annual Bonuses
  • Professional License Reimbursement
  • Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Customer Service & Support
  • Hospitality
  • Art & Design

Keywords

  • Receptionist
  • Administrative Support
  • Customer Service
  • Front-Facing Administrative Role
  • Client Relations
  • Vendor Relations
  • Visitor Management
  • Telephone Calls
  • Office Opening And Closing
  • Intranet
  • Meeting Setup
  • Event Setup
  • Mail Handling
  • Courier Deliveries
  • Microsoft Office
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Teams
  • Adobe Creative Suite
  • Photoshop
  • InDesign
  • Illustrator
  • Acrobat
  • Office Environment
  • Architecture And Planning

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