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Customs Brokerage Supervisor

  • ON, Canada
  • Mississauga, ON, L4W 4Y1, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Experience
Minimum 2 years relevant experience and/or training; or an equivalent combination of education and experience
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Customs Brokerage Supervisor

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

  • Supports staff providing customs guidance on compliance for customer filings on front line
  • Provides guidance to client inquiries, referring to trade services as required
  • Reviews internal processes, optimize where possible and implements new procedures
  • Assists teams in resolving Customs and carrier issues
  • Maintains positive customer relationships and may be main key customer contact
  • Prepares and monitors various Customs compliance and broker management reports
  • Trains, coaches, and supervises team members
  • Support team members in achieving their department KPI goals including timely releases
  • May participate in liaising with customs colleagues on technical matters regarding border initiatives and legislation
  • Supports any AP/AR discrepancies and addresses accounting issues
  • As required and assigned
  • Supports GEODIS’ programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR and Sustainability

What you need:

  • Minimum 2 years relevant experience and/or training; or an equivalent combination of education and experience
  • Customs Certified Specialist designation
  • Customs Trade Compliance Specialist designation preferred
  • Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Dynamic leadership skills

What you gain from joining our team:

Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.

Look what you’ll get by joining the GEODIS team!

  • Get Good Money – Fair pay and some jobs come with bonus opportunities.
  • Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
  • Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
  • Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
  • Have FUN – Work with fun, supportive people just like you!
  • Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
  • Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

Join our Team!

  • Visit our website at comand chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

  • Text APPLY to (289) 275-8973 to apply!
More about this job

Responsibilities

The Customs Brokerage Supervisor oversees staff to ensure customs compliance and provides guidance on client inquiries. They are responsible for optimizing internal processes, managing team KPIs, and maintaining strong customer relationships.

Requirements

Candidates must have at least 2 years of relevant experience and a Customs Certified Specialist designation. Proficiency in Microsoft Office and the ability to interpret complex governmental regulations are essential.

Skills

  • Customs compliance
  • Team leadership
  • Staff training
  • KPI management
  • Process optimization
  • Microsoft Office
  • Trade services
  • Problem solving
  • Reporting
  • Regulatory interpretation
  • Communication
  • Accounting support
  • Logistics
  • Broker management

Benefits

  • Bonus opportunities
  • Safe work environment
  • Inclusive culture
  • Employee resource groups
  • Career advancement opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Sophie

Categories

  • Logistics
  • Management & Leadership
  • Finance & Accounting
  • Customer Service & Support

Keywords

  • Customs Brokerage
  • Logistics
  • 3PL
  • Compliance
  • Trade Services
  • KPI
  • AP/AR
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Customs Certified Specialist
  • Customs Trade Compliance Specialist
  • Supply Chain
  • Regulatory Affairs
  • Leadership
  • Coaching
  • Reporting
  • Border Initiatives
  • Sustainability

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