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Added 25 mins ago
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GEODIS

Customs Brokerage Supervisor

ON, Canada
Mississauga, ON, L4W 4Y1, Canada

Job type: Full-time
Experience: Minimum 2 years relevant experience and/or training; or an equivalent combination of education and experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Customs Brokerage Supervisor

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

Supports staff providing customs guidance on compliance for customer filings on front line
Provides guidance to client inquiries, referring to trade services as required
Reviews internal processes, optimize where possible and implements new procedures
Assists teams in resolving Customs and carrier issues
Maintains positive customer relationships and may be main key customer contact
Prepares and monitors various Customs compliance and broker management reports
Trains, coaches, and supervises team members
Support team members in achieving their department KPI goals including timely releases
May participate in liaising with customs colleagues on technical matters regarding border initiatives and legislation
Supports any AP/AR discrepancies and addresses accounting issues
As required and assigned
Supports GEODIS’ programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR and Sustainability

What you need:

Minimum 2 years relevant experience and/or training; or an equivalent combination of education and experience
Customs Certified Specialist designation
Customs Trade Compliance Specialist designation preferred
Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Dynamic leadership skills

What you gain from joining our team:

Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.

Look what you’ll get by joining the GEODIS team!

Get Good Money – Fair pay and some jobs come with bonus opportunities.
Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Have FUN – Work with fun, supportive people just like you!
Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

Join our Team!

Visit our website at comand chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

Text APPLY to (289) 275-8973 to apply!

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More about this job

Responsibilities

The Customs Brokerage Supervisor oversees staff to ensure customs compliance and provides guidance on client inquiries. They are responsible for optimizing internal processes, managing team KPIs, and maintaining strong customer relationships.

Requirements

Candidates must have at least 2 years of relevant experience and a Customs Certified Specialist designation. Proficiency in Microsoft Office and the ability to interpret complex governmental regulations are essential.

Skills

Customs compliance
Team leadership
Staff training
KPI management
Process optimization
Microsoft Office
Trade services
Problem solving
Reporting
Regulatory interpretation
Communication
Accounting support
Logistics
Broker management

Benefits

Bonus opportunities
Safe work environment
Inclusive culture
Employee resource groups
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Sophie

Keywords

Customs Brokerage
Logistics
3PL
Compliance
Trade Services
KPI
AP/AR
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Customs Certified Specialist
Customs Trade Compliance Specialist
Supply Chain
Regulatory Affairs
Leadership
Coaching
Reporting
Border Initiatives
Sustainability

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