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Added 6 mins ago
A
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Added 21 mins ago
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GEODIS

Specialist - Customs Brokerage

ON, Canada
Mississauga, ON, L4W 4Y1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Customs Brokerage Specialist

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

Manage the customs brokerage process as defined by Customer specific and Location specific standard operating procedures
Validate correct classification and import duties and taxes paid, in compliance with contracted customer requirements and with all governmental and industry regulations
Document services to be provided as agreed with the customer in a contract or SLA – service level agreement, if service to be provided is different from basic work instructions, provide operations with customer specific SOP – standard operating procedure, ensure operations understands additional service requirements
Function as first point of contact for customers with Canada Customs, respond to customer requests, complete requests for additional information from Canada Customs, follow up with customers and Canada Customs until issues are resolved to the customer’s satisfaction
File compliant Customs and OGA entries and obtain release prior to arrival
Identify customer needs or problems, coordinate with other departments to develop and create written procedures, training, and auditing, oversee implementation of required changes to processes and procedures
Solve problems, fix issues, expedite shipments
Coordinate with other departments to respond to inquiries and resolve issues
Monitor reports, identify shipment exceptions, rectify potential service failures
Identify corrective action required, follow up through completion of corrective action
Proactively identify and rectify potential issues
Analyze reports and statistics
Comply with corporate, regional, branch, and department policies and procedures
Respond to issues as escalated, escalate unresolved issues to next management level

What you need:

Minimum of two years of experience
Fluent in Import Regulations, Customs Brokerage process, and other import compliance issues
Familiar with Import Regulations, Import License requirements, and other import compliance issues
Familiarity with Microsoft Outlook, Word, and Excel
Familiarity with the internet
Fluent in English, written and spoken
Able to plan and organize a complex process from start to finish
Able to organize and prioritize tasks
Able to work effectively in a time constrained environment and meet strictly enforced daily deadlines
Willing to communicate with customers and colleagues and provide excellent customer service

What you gain from joining our team:

Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.

Look what you’ll get by joining the GEODIS team!

Get Good Money – Fair pay and some jobs come with bonus opportunities.
Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Have FUN – Work with fun, supportive people just like you!
Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.

Join our Team!

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

Text APPLY to (289)275-8973 to apply or check out more jobs at www.workatGEODIS.com!

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More about this job

Responsibilities

Manage customs brokerage processes and ensure accurate classification, duty and tax payment, regulatory compliance, and timely filing and release of customs and OGA entries. Serve as a customer contact for customs-related issues, resolve shipment exceptions, coordinate process improvements, and monitor corrective actions and service performance.

Requirements

Requires at least two years of experience and fluency in import regulations, customs brokerage processes, and import compliance requirements. Candidates should be fluent in written and spoken English, familiar with Microsoft Office and the internet, and able to organize complex work, meet strict deadlines, and provide excellent customer service.

Skills

Customs Brokerage
Import Compliance
Customs Classification
Import Duties and Taxes
Customs and OGA Entry Filing
Customer Service
Problem Solving
Process Coordination
Standard Operating Procedures
Training and Auditing
Shipment Exception Monitoring
Corrective Action
Report and Statistics Analysis
Microsoft Outlook
Microsoft Word
Microsoft Excel

Benefits

Fair Pay
Bonus Opportunities
Safe, Clean, and Healthy Work Environment
Career Advancement Opportunities
Inclusive Culture

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Import Regulations
Import Compliance
Customs Classification
Import Duties
Import Taxes
Canada Customs
OGA Entries
Customs Release
Import License Requirements
Standard Operating Procedures
Service Level Agreement
Government Regulations
Customer Service
Shipment Exceptions
Corrective Action
Process Improvement
Training
Auditing
Microsoft Outlook
Microsoft Word
Microsoft Excel
Internet
Report Analysis
Statistics Analysis

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