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Added 15 mins ago
J
Account Development Representative II
Jobgether
Canada
- Full-time
As an Account Development Representative, you will play a key role in driving business growth by identifying new prospects, developing enterprise accounts, and generating demand for…
Added 30 mins ago
TU
Front Counter Supervisor / Night Audit (Full Time Regular)
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
The nature of business in a conference operation, 24 hour 7 day a week operation. Most of the work involves interaction with guests, computer data entry and cash handling. Most work is…
Added 2 hours ago
Représentant(e) au service à la clientèle et logistique // Logistics & Customer Service Representati
Actylis
Montreal, QC · Saint-Laurent, Queb
…sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their…
Added 2 hours ago
Shift Leader
McDonald's
Calgary, AB
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Added 2 hours ago
Shift Leader
McDonald's
Calgary, AB
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Added 2 hours ago
Shift Leader
McDonald's
Calgary, AB
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Added 3 hours ago
A
Client Service Representative - Calgary 8th Avenue Place
ATB
Calgary, AB
- Full-time
…Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver…
Added 4 hours ago
IW
Manager, Mortgage Operations
IG Wealth Management
ON · Ontario, Canada
- Full-time
…management transactions for the companies Mortgage Banking Operations. This team is responsible for managing ongoing investments as they relate to the liquidity and risk management of…
Added 4 hours ago
IW
Manager, Mortgage Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…management transactions for the companies Mortgage Banking Operations. This team is responsible for managing ongoing investments as they relate to the liquidity and risk management of…
Added 4 hours ago
L
Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 4 hours ago
S
Account Development Representative II - Toronto
Samsara
Brampton, ON
- Full-time
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle…
Added 4 hours ago
Account Development Representative II - Toronto
Samsara
Toronto, ON
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle…
Added 5 hours ago
GE
Construction Piping Coordinator - HPU - NIGHT SHIFT
Global Edge Group
AB · Edmonton, AB
- Contract
Support operational readiness, system completion, turnover, and commissioning activities while maintaining focus on project milestones and business objectives.
Added 5 hours ago
NC
Store Manager
NAPA Canada
Fort Saskatchewan, AB
- Full-time
Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team
Added 5 hours ago
CC
Insurance Representative 1
Coastal Community
Quesnel, BC
- Full-time
…Coastal Community Credit Union, is looking for an Insurance Representative 1 to join our team at our Quesnel…
Added 5 hours ago
UO
Facility Operations Specialist - Active Living, Faculty of Kinesiology
University of Calgary
Calgary, AB
- Full-time
Operations support on special projects and facility related matters and future planning of space and equipment within Active Living.
Added 5 hours ago
P&
Machinist
Pratt & Whitney
Mississauga, ON
- Full-time
…boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services,…
Added 6 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Penticton, BC
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 6 hours ago
A
Senior Scheduler
AtkinsRéalis
Richmond, BC
- Full-time
As a Senior Scheduler based in Richmond, BC, you will play a key role in supporting the day-to-day operations of the Canada Line transit system. Reporting to the Director of Operations, you…
Added 6 hours ago
MR
Director, Facilities Operations
Mount Royal University
Calgary, AB
- Full-time
This leadership position entails a mix of independent and team-based work, overseeing day-to-day operations in Building Operations, Environmental Services, and Grounds. The role involves…
Added 7 hours ago
D|
Senior Manager, Environment Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
The Senior Manager, Environment, Health and Safety (EHS) is responsible for leading all EHS programs at Manufacturing Operations in Ontario, Distribution Centre Operations in Ontario and…
Added 7 hours ago
AA
Sales Pro
Advance Auto Parts
Clarenville, NL
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 7 hours ago
M
Director, Marketing Strategy and Business Management
Manulife
Toronto, ON · Montreal, QC
- Full-time
The Director of Marketing Strategy and Business Management leads strategic planning, business reporting, budget management, and team engagement for Retirement and Wealth Marketing. Working…
Added 7 hours ago
W
Representative - Outside Sales
Wesco
Edmonton, AB
- Full-time
As a Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the company's products…
Added 7 hours ago
Financial Service Representative
Money Mart
Toronto, ON
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…

GEODIS

Warehouse Customer Service Representative - CANADA

Ajax, ON, L1Z 1W3, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE

The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous, and effective manner.

Text APPLY to (289)275-8973 to apply or check out more jobs at www.workatGEODIS.com!

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you’ll get by joining the GEODIS team!

Get Good Money – Fair pay and some jobs come with bonus opportunities.
Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Have FUN – Work with fun, supportive people just like you!
Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

Interacts with customers by phone, email, or in person and receives orders or changes in service
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information
Assures proper invoicing of accounts by verifying computer generated invoices
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
Reports customer feedback to management, including any signs of customer dissatisfaction
Acts as liaison between the warehouse and the customer in the administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer service activities and performs other customer service and company-related duties as necessary
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
Other duties as required and assigned
For food accounts, the incumbent is responsible for reporting food safety problems to senior management to initiate action

Requirements:

High school diploma or GED (General Education Diploma) equivalency
Minimum 6 months of related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred
PC literate with experience with Microsoft Outlook, Word and Excel
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

GEODIS is an equal-opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.

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More about this job

Responsibilities

The representative manages customer inquiries, processes orders, and handles complaints to ensure efficient service. They also coordinate shipping requests, maintain inventory records, and act as a liaison between the warehouse and customers.

Requirements

Candidates must have a high school diploma or GED and at least 6 months of related experience. Proficiency in PC applications and familiarity with warehouse management systems are preferred.

Skills

Customer service
Order processing
Complaint resolution
Inventory management
AS400
Warehouse management systems
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data entry
Communication
Problem solving
Shipping coordination
Invoicing
Clerical work

Benefits

Fair pay
Bonus opportunities
Safe work environment
Inclusive culture
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Warehouse
Logistics
Customer Service
3PL
Order Processing
Inventory Records
Shipping
Invoicing
AS400
Warehouse Management Systems
Microsoft Office
Clerical
Supply Chain
Food Safety
Data Entry
Communication
Problem Solving
Reporting
Administrative
Operations

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