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Added 14 mins ago
IC
VP, Life Operations
ivari Canada
Toronto, ON
- Full-time
In-depth understanding of operations with focus on outsource management and customer service satisfaction; strong understanding of life insurance business operations with respect to systems…
Added 29 mins ago
TS
Bilingual (French) Sales Coordinator
TalentSphere Staffing Solutions
Whitchurch-Stouffville, ON
- Full-time
Responding to customer and Sales Representative inquiries.
Added 43 mins ago
IG
Field Service Representative (FSR)
Insight Global
Victoria, BC
- $40 to $55 CAD / hour
- Contract
The Field Service Representative (FSR) is a 9-month contract position based in Victoria, BC, with Victoria expected to be the candidate’s base for at least six months. The role is primarily…
Added 2 hours ago
M
Executive Assistant
Medavie
Dartmouth, NS · NS Admin Office Dartmouth
- Full-time
There are lots of opportunities waiting for you in Nova Scotia. Apply now to learn more about our service and available positions.
Added 2 hours ago
Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
Whitby, ON
Position: Customer Sales & Service Representative (C.S.S.R.)
Added 3 hours ago
IG
Customer Service Representative
Insight Global
Kingston, ON
- Full-time
Insight Global is looking for a Customer Service Representative to join a leading fitness equipment manufacturer in Kingston, Ontario. This individual will support customers with orders,…
Added 3 hours ago
MB
Inventory Control Coordinator, Monday-Friday, 4pm-12am
Martin Brower UK and Ireland
Brampton, ON
- Full-time
Strong interpersonal, customer service, presentation, and organizational skills to oversee staff
Added 4 hours ago
RR
New Home Sales Representative | Preconstruction – Oakville, ON
RARE Real Estate Inc
Oakville, ON
- Full-time
…who excels at building relationships, delivering exceptional customer service, and turning opportunities into successful…
Added 4 hours ago
DC
Bilingual Claims Intake Representative
DSB Claims
Ottawa, ON
- Full-time
- Previous experience in customer service, contact centre operations, insurance or claims administration is an asset.
Added 4 hours ago
CO
Mgr, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
- Full-time
University degree in Finance, Commerce, Business Administration or Economics and a professional accounting designation.
Added 4 hours ago
SM
Clinical Coordinator – Langley (Walnut Grove),BC
Snore MD
Langley (District), BC · Walnut Grove, BC
- Full-time
Clinic Coordinator / MOA / Medical Office Assistant / Office Administrator / Administrative Assistant / Customer Service Representative / Coordinator
Added 4 hours ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented environment and enjoys building relationships while contributing to operational excellence.
Added 4 hours ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…
Added 5 hours ago
RH
Inside Sales Representative
Robert Half
Delta, BC
- Full-time
The Inside Sales Representative will be responsible for managing customer inquiries, processing sales orders, preparing quotations, and coordinating deliveries. This individual will serve…
Added 5 hours ago
AC
Sales Representative
Allied Cans
Milton, ON
- Full-time
· Assist Customer Service with any claim or complaint from customers, coordinating with Quality Control the improvement plans and eradication of the problem
Added 5 hours ago
A
Customer Service Representative - ACX Dartmouth
AutoCanada
Dartmouth, NS
- Other
The Customer Service Representative helps create appointments for our Loyalty Department, as well as handle our lease finance and cash portfolios.
Added 5 hours ago
SH
Customer Service Representative
SE Health
Hamilton, ON
- Contract
Demonstrated customer service skills and problem solving
Added 5 hours ago
PF
Customer Service Representative
Prime Fx
Burnaby, BC
- Full-time
We are seeking a customer-focused and detail-oriented Customer service representative Foreign exchange teller to join our Burnaby branch.
Added 5 hours ago
Mgr, Budgets, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
University degree in Finance, Commerce, Business Administration or Economics and a professional accounting designation.
Added 5 hours ago
TT
Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 5 hours ago
DC
Technical Support Specialist, Helpdesk
Defence Construction Canada
Ottawa, ON
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 5 hours ago
S
Account Representative (Incented Sales Rep) Directwest
SaskTel
Regina, SK
- Full-time
…an energetic individual to join our sales team as an Account Representative -Incentive Sales Rep. In this position, you will not only be a key member of a growing team focused on executing…
Added 5 hours ago
RH
Customer Care Representative
Richcraft Homes
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
The Customer Care Representative provides exceptional customer service and support to Homeowners, Inspectors, Trades, and the Supervisor at the development site.
Added 5 hours ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…
Added 6 hours ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…

GEODIS

Warehouse Customer Service Representative - CANADA

Ajax, ON, L1Z 1W3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE

The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous, and effective manner.

Text APPLY to (289)275-8973 to apply or check out more jobs at www.workatGEODIS.com!

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you’ll get by joining the GEODIS team!

Get Good Money – Fair pay and some jobs come with bonus opportunities.
Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Have FUN – Work with fun, supportive people just like you!
Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

Interacts with customers by phone, email, or in person and receives orders or changes in service
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information
Assures proper invoicing of accounts by verifying computer generated invoices
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
Reports customer feedback to management, including any signs of customer dissatisfaction
Acts as liaison between the warehouse and the customer in the administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer service activities and performs other customer service and company-related duties as necessary
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
Other duties as required and assigned
For food accounts, the incumbent is responsible for reporting food safety problems to senior management to initiate action

Requirements:

High school diploma or GED (General Education Diploma) equivalency
Minimum 6 months of related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred
PC literate with experience with Microsoft Outlook, Word and Excel
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

GEODIS is an equal-opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.

Apply About employer

More about this job

Responsibilities

The representative manages customer inquiries, processes orders, and handles complaints to ensure efficient service. They also coordinate shipping requests, maintain inventory records, and act as a liaison between the warehouse and customers.

Requirements

Candidates must have a high school diploma or GED and at least 6 months of related experience. Proficiency in PC applications and familiarity with warehouse management systems are preferred.

Skills

Customer service
Order processing
Complaint resolution
Inventory management
AS400
Warehouse management systems
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data entry
Communication
Problem solving
Shipping coordination
Invoicing
Clerical work

Benefits

Fair pay
Bonus opportunities
Safe work environment
Inclusive culture
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Warehouse
Logistics
Customer Service
3PL
Order Processing
Inventory Records
Shipping
Invoicing
AS400
Warehouse Management Systems
Microsoft Office
Clerical
Supply Chain
Food Safety
Data Entry
Communication
Problem Solving
Reporting
Administrative
Operations

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