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Added 2 mins ago
MK
Business Development Representative
Merit Kitchens Ltd.
Surrey, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Business Development Representative (BDR) is responsible for driving new business growth by expanding Merit Kitchens’ dealer network and developing new business opportunities across…
Added 2 mins ago
BI
Sales Representative- Entry Level
bisco industries
Dorval, QC
- Full-time
Added 2 mins ago
DG
Sales Reception/Greeter
Dilawri Group of Companies
Vancouver, BC
- Full-time
Added 2 mins ago
DG
Parts Representative
Dilawri Group of Companies
Calgary, AB
- Full-time
Added 2 mins ago
US
Bunny Yoga Volunteer (Fall 2026)
UFV SUS
Abbotsford, BC
- Volunteer
…providing wellness and developmental programming. As the official representative body of UFV students, our mission is to be an inclusive community…
Added 33 mins ago
CC
Service Sales Representative - First Aid and Safety
Cintas Canada
Mississauga, ON
- Full-time
Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and…
Added 33 mins ago
Representative - Customer Service
Wesco
Calgary, AB
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some…
Added 33 mins ago
W
Senior Representative - Inside Sales
Wesco
Nanaimo, BC
- Full-time
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling…
Added 33 mins ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Surrey, BC
- Full-time
…and connections with consumers in-store. As a Field Marketing Representative, you will be educating clients and offering President’s Choice Financial Products on behalf of one of the most…
Added 33 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Coquitlam, BC
- Part-time
Added 33 mins ago
LA
Automotive Parts Representative
Lordco Auto Parts
Canada
- $19 to $25 CAD / hour
- Full-time
Added 33 mins ago
GT
Store Associate (Full-Time)
Giant Tiger
Kirkland Lake, ON · Kirkland, QC
- Full-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 33 mins ago
GT
Cashier (Full-Time)
Giant Tiger
Kirkland Lake, ON · Kirkland, QC
- Full-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 33 mins ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Granby, QC
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 33 mins ago
H
Accounts Receivable Representative
Hays
Mississauga, ON
- Full-time
Accounts Receivable Representative (Mississauga - Hybrid 2 days work from home) - Bilingual English and French
Added 33 mins ago
MR
Director, Facilities Operations
Mount Royal University
Calgary, AB
- Full-time
Added 48 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 48 mins ago
CC
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
- Full-time
…to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial…
Added 48 mins ago
RB
Trust Officer
Royal Bank of Canada
Halifax, NS
- Full-time
As a Trust Officer, you will create an exceptional client experience by providing superior service and a complete range of estate and trust solutions that meet client needs. You will…
Added 1 hour ago
YL
Customer Experience Representative
Young Living Essential Oils
Calgary, AB
- Full-time
The Customer Experience Representative serves as the first point of contact for customers and Brand Partners, ensuring a seamless, welcoming, and knowledgeable experience across all…
Added 1 hour ago
GF
District Sales Representative
Gordon Food Service - Canada
Ottawa, ON
- Full-time
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact…
Added 1 hour ago
AA
Sales Pro
Advance Auto Parts
Clarenville, NL
- Full-time
Added 1 hour ago
W
Representative - Outside Sales
Wesco
Edmonton, AB
- Full-time
As a Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the company's products…
Added 1 hour ago
Financial Service Representative
Money Mart
Toronto, ON
Added 1 hour ago
Bilingual Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Montreal, QC

GEODIS

Warehouse Customer Service Representative - CANADA

Ajax, ON, L1Z 1W3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE

The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous, and effective manner.

Text APPLY to (289)275-8973 to apply or check out more jobs at www.workatGEODIS.com!

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you’ll get by joining the GEODIS team!

Get Good Money – Fair pay and some jobs come with bonus opportunities.
Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Have FUN – Work with fun, supportive people just like you!
Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

Interacts with customers by phone, email, or in person and receives orders or changes in service
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information
Assures proper invoicing of accounts by verifying computer generated invoices
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
Reports customer feedback to management, including any signs of customer dissatisfaction
Acts as liaison between the warehouse and the customer in the administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer service activities and performs other customer service and company-related duties as necessary
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
Other duties as required and assigned
For food accounts, the incumbent is responsible for reporting food safety problems to senior management to initiate action

Requirements:

High school diploma or GED (General Education Diploma) equivalency
Minimum 6 months of related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred
PC literate with experience with Microsoft Outlook, Word and Excel
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

GEODIS is an equal-opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.

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More about this job

Responsibilities

The representative manages customer inquiries, processes orders, and handles complaints to ensure efficient service. They also coordinate shipping requests, maintain inventory records, and act as a liaison between the warehouse and customers.

Requirements

Candidates must have a high school diploma or GED and at least 6 months of related experience. Proficiency in PC applications and familiarity with warehouse management systems are preferred.

Skills

Customer service
Order processing
Complaint resolution
Inventory management
AS400
Warehouse management systems
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data entry
Communication
Problem solving
Shipping coordination
Invoicing
Clerical work

Benefits

Fair pay
Bonus opportunities
Safe work environment
Inclusive culture
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Warehouse
Logistics
Customer Service
3PL
Order Processing
Inventory Records
Shipping
Invoicing
AS400
Warehouse Management Systems
Microsoft Office
Clerical
Supply Chain
Food Safety
Data Entry
Communication
Problem Solving
Reporting
Administrative
Operations

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