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Added 1 min ago
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Customer Care Representative
Dynacare
Brampton, ON
- Full-time
High School Education Degree / diploma preferred (or related experience)
Added 1 min ago
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Customer Care Representative
Dynacare
Brampton, ON
- Full-time
High School Education Degree / diploma preferred (or related experience)
Added 1 min ago
Accounts Payable Clerk, Financial Accounting & Reporting
Nova Scotia Health and IWK Health
Halifax, NS
Minimum High School Diploma or G.E.D. required.
Added 32 mins ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
…and collaborative learning environment. The role requires a high level of professionalism, confidentiality and sensitivity in managing learner and faculty-related…
Added 47 mins ago
CG
Security Guard - Spare - Markham
Commissionaires Great Lakes
Markham, ON
- Part-time
…security and protection for our client’s site. As a front-line representative of our company and client’s site you must be highly reliable, work well under pressure, able to work with…
Added 1 hour ago
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Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
- Full-time
Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 1 hour ago
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Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 1 hour ago
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Customer Service Rep – On-Site (Bilingual: French / English)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
High school diploma with six plus months of customer service experience preferred
Added 1 hour ago
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Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
Dartmouth, NS
- Full-time
Join a world-class team in Dartmouth, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 1 hour ago
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Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as a Bilingual Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions…
Added 1 hour ago
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Emergency Services Representative (Bilingual: French / English) On-Site
Concentrix
Mississauga, ON
- Full-time
18 Years of age or older with a High School Diploma or GED required
Added 1 hour ago
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Customer Service Rep – Automotive (On-Site)
Concentrix
Mississauga, ON
- Full-time
High school diploma with six plus months of customer service experience preferred
Added 1 hour ago
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Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 1 hour ago
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Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as an Automotive Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 1 hour ago
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Customer Service / Inside Sales Rep (On-Site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as a Customer Service / Inside Sales Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 1 hour ago
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Process Technician - E Nickel - Weekend Nights
RTX
Oakville, ON
- Full-time
High school diploma, with a minimum of 1-3 years of previous process chemistry background. Prior plating experience would be an asset.
Added 1 hour ago
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Field Service Representative / Représentant(e) de service sur le terrain
Ecolab
Quebec, QC · Saguenay, QC
- Full-time
Ecolab is seeking a Field Service Representative (12 month Contract) where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a…
Added 1 hour ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Saskatoon, SK
…you! Canadian Linen seeks a driven Relief Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued…
Added 2 hours ago
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Aircraft Log Controller- CMLU
IMP Aerospace & Defence
Halifax, NS
- Full-time
A high school diploma or GED equivalency at a minimum.
Added 2 hours ago
Mobile Service Mechanic (Marine Services) (Year Round) (Miller Lake)
The Government of Nova Scotia
NS · MILLER LAKE, NS
You have completed High School and a Provincial Certificate of Qualification in the Truck and Transport, Heavy Equipment, or Automotive Trade, plus five (5) years of diversified mechanical…
Added 2 hours ago
Baseperson I (Temporary Backfill) (Sydney River)
The Government of Nova Scotia
NS · SYDNEY RIVER, NS
Some High School and two (2) years of related experience in a dispatch or customer experience environment; an acceptable equivalent combination of education and experience will be…
Added 6 hours ago
Ready-Mix Supervisor
Amrize
Regina, SK
Education: High School Diploma or equivalent required
Added 8 hours ago
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Low Voltage Security Technician
Tech Systems Inc. (TSi)
Toronto, ON
- $30 to $50 CAD / hour
- Full-time
Communicates with Customer Service Representative regarding status, progress, and resolution of all assigned tasks. Updates tickets in service and project tracking system.
Added 8 hours ago
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Diesel Technicians Mechanics All Levels
Penske Truck Leasing
Boucherville, QC
- Full-time
Customer Service Representative Fueler/Washer: Entry Level
Added 9 hours ago
SD
Customer Service Representative
SRS Distribution Inc.
Maple, ON
- Full-time
The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment.…

GEODIS

Warehouse Customer Service Representative - CANADA

Ajax, ON, L1Z 1W3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE

The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous, and effective manner.

Text APPLY to (289)275-8973 to apply or check out more jobs at www.workatGEODIS.com!

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you’ll get by joining the GEODIS team!

Get Good Money – Fair pay and some jobs come with bonus opportunities.
Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Have FUN – Work with fun, supportive people just like you!
Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

Interacts with customers by phone, email, or in person and receives orders or changes in service
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information
Assures proper invoicing of accounts by verifying computer generated invoices
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
Reports customer feedback to management, including any signs of customer dissatisfaction
Acts as liaison between the warehouse and the customer in the administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer service activities and performs other customer service and company-related duties as necessary
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
Other duties as required and assigned
For food accounts, the incumbent is responsible for reporting food safety problems to senior management to initiate action

Requirements:

High school diploma or GED (General Education Diploma) equivalency
Minimum 6 months of related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred
PC literate with experience with Microsoft Outlook, Word and Excel
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

GEODIS is an equal-opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.

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More about this job

Responsibilities

The representative manages customer inquiries, processes orders, and handles complaints to ensure efficient service. They also coordinate shipping requests, maintain inventory records, and act as a liaison between the warehouse and customers.

Requirements

Candidates must have a high school diploma or GED and at least 6 months of related experience. Proficiency in PC applications and familiarity with warehouse management systems are preferred.

Skills

Customer service
Order processing
Complaint resolution
Inventory management
AS400
Warehouse management systems
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data entry
Communication
Problem solving
Shipping coordination
Invoicing
Clerical work

Benefits

Fair pay
Bonus opportunities
Safe work environment
Inclusive culture
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Warehouse
Logistics
Customer Service
3PL
Order Processing
Inventory Records
Shipping
Invoicing
AS400
Warehouse Management Systems
Microsoft Office
Clerical
Supply Chain
Food Safety
Data Entry
Communication
Problem Solving
Reporting
Administrative
Operations

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