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Added 1 month ago
M
Associate Director of Child Care
MNA
Edmonton, AB
- Full-time
The Otipemisiwak Métis Government is recruiting for an Associate Director of Child Care. Reporting directly to the Director of Children and Family Services and working closely with the…
Added 1 month ago
AH
Inventory Associate
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- $40,000 to $45,000 CAD / year
- Full-time
As our company continues to grow, we’re excited to add an additional Inventory Associate to our team.
Added 1 month ago
CO
Compliance Supervisor
College of Physicians and Surgeons of British Columbia
Vancouver, BC
- $72,827 to $91,034 CAD / year
- Contract
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Added 1 month ago
Intermediate Building Envelope Specialist
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Field review and other contract administrative duties as required.
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OB
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Added 1 month ago
RD
Associate- EN
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- Full-time
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M&
Associate Operations Manager
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- Full-time
The Associate Operations Manager (AOM) plays a key role in supporting the operational and administrative functions of the office. This position contributes to the overall success of the…
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S&
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Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
As our firm continues to grow, we are seeking an Associate Family Lawyer with 1 to 6 years of proven experience to join our Ottawa office. This is an opportunity to build your career in a…
Added 1 month ago
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Associate Director, Actuarial Solutions
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
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- Full-time
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Added 1 month ago
VA
Assistant General Manager, Vancouver Animal Emergency & Referral Centre
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Vancouver, BC
- Full-time
…Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named…
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S&
Associate Lawyer - Family Law (Toronto)
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- Full-time
As our firm continues to grow, we are seeking an Associate Family Lawyer with 1 to 5 years of proven experience to join our Toronto office. This is an opportunity to build your career in a…
Added 1 month ago
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Senior Project Manager - Retail Permanent Signage
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Mississauga, ON
- Full-time
Certified Associate in Project Management (CAPM)
Added 1 month ago
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Associate
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Montreal, QC
- Full-time
The RBC Dominion Securities Place Ville Marie branch is looking for a resourceful, efficient, and collaborative individual to join our leading wealth management firm as an Associate.
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Human Resources Associate
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Director, Human Resources Relationship Management, the Human Resources Associate partners with HR Relationship Managers to support the development, delivery, and continuous…
Added 2 months ago
Desktop Engineer
George Brown Polytechnic
Toronto, ON
Microsoft 365 Certified: Endpoint Administrator Associate
Added 1 month ago
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Associate Financial Analyst
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Added 4 months ago
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ScotiaMcLeod Administrative Associate - Victoria
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The Service Associate, Personal Insurance is an important part of the Personal Insurance team. Working closely with a team of Client Advisors, the Service Associate reviews and screens new…
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Service Associate, Personal Insurance
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The Service Associate, Personal Insurance is an important part of the Personal Insurance team. Working closely with a team of Client Advisors, the Service Associate reviews and screens new…
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Service Associate, Personal Insurance 1
Acera Insurance Services Ltd.
Fort McMurray, AB · Sylvan Lake, AB · Edmonton, AB · Calgary, AB · AB
The Service Associate, Personal Insurance is an important part of the Personal Insurance team. Working closely with a team of Client Advisors, the Service Associate reviews and screens new…
Added 1 month ago
Service Associate, Personal Insurance
Acera Insurance Services Ltd.
Fort McMurray, AB · Sylvan Lake, AB · Edmonton, AB · Calgary, AB · AB
The Service Associate, Personal Insurance is an important part of the Personal Insurance team. Working closely with a team of Client Advisors, the Service Associate reviews and screens new…

George Brown Polytechnic

Desktop Engineer

Toronto, ON, Canada

SALARY: Payband L, starting rate $50.93 per hour

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Job details

Pay: SALARY: Payband L, starting rate $50.93 per hour
Listed closing date: Aug 14, 2026
Posting language: English
Posted: Aug 7, 2026

Original job description

Competition Number: REQ 7419

TITLE: Desktop Engineer

DIVISION: Information Technology

SALARY: Payband L, starting rate $50.93 per hour

SCHEDULE: Monday to Friday, 8:30 am to 5:00 pm

HOURS PER WEEK: 40

LOCATION: 230 Richmond Street East

WORK MODALITY: Hybrid (minimum 2 days on-site)

STATUS: Full-Time Support

VACANCY: Replacement

EFFECTIVE DATE: Immediately

CLOSING DATE: August 14, 2026

Land Acknowledgement: George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement: George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision: To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary

The Desktop Engineer serves as the subject matter expert for George Brown’s Endpoint Management Ecosystem supporting Windows, Apple (MacOS, IOS), and Android-based user-facing endpoint. This role is responsible for the end-to-end implementation, ongoing support, and optimization of endpoint infrastructure. It focuses on managing desktops, laptops, smart phones, and tablets using MDM tools such as Intune, with responsibility for enrollment, configuration, patching, compliance, endpoint security, and supports comprehensive asset management.

Key Responsibilities

Design and implement endpoint management solutions that optimize end-user experience across corporate and classroom environments, ensuring performance, usability, and minimal disruption while maintaining required security and compliance standards.
Support and administer the end-to-end mobile device management process using cloud tools like Intune and JAMF, ensuring secure configurations, compliance with Cyber Security frameworks (CIS, ISO, NIST), and alignment with organizational IT and cloud security standards.
Support and oversee the full endpoint lifecycle, including device configuration, onboarding, reassignment, and offboarding, ensuring each phase is executed efficiently and in alignment with operational goals.
Provide Level-3 support for incidents, ensuring effective troubleshooting, timely resolution, and accountability throughout the process.
Manage and optimize the Azure Virtual Desktop (AVD) environment by overseeing configuration changes, continuously monitoring performance, and fine-tuning the environment to align with George Brown’s evolving user needs and operational requirements.
Provide support for macOS devices, troubleshooting enrollment, configuration, and application deployment issues in collaboration with support teams and vendors.
Support device configurations, security baselines, and Intune application deployments ensuring all setups, security controls, and updates meet organizational standards.
Handle escalations, outages, configuration changes, and provide advanced support, assisting support staff with technical questions.
Other duties as assigned.

Educational and Experience Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Cyber Security, or other related program from a recognized post-secondary institute.
Must have at least one or more of the following certifications or a combination of education and experience in related areas:
- Microsoft 365 Certified: Endpoint Administrator Associate
- CompTIA A+
- Apple Certified Support Professional (ACSP)
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
- Microsoft 365 Certified: Administrator Expert
Minimum of eight (8) years of hands-on experience in the following: supporting MDM (e.g., Intune, JAMF, etc.) in a large enterprise environment. Hands-on experience in supporting user identity (Active directory/Entra ID).
Extensive experience managing and supporting MDM solutions such as Intune and JAMF, ensuring secure configurations, policy enforcement, and compliance with CIS, ISO, and NIST frameworks.
Strong experience in OS management includes zero-touch deployments via Autopilot and managing OS upgrades. Strong experience in supporting macOS devices.
Extensive experience in managing patch deployment, including Windows updates, security patches, driver updates, and application updates, ensuring controlled deployment with minimal downtime.
Strong application packaging experience using tools like Intune Win32, MSI, or App-V to create, test, deploy, and maintain software packages and virtualized applications.
Hands-on experience in compliance management, including deploying security baselines, refining enforcement policies, and automating remediation processes.
Strong experience in implementing endpoint hardening configuration baselines, including disk encryption, attack surface reduction, EDR, and firewall configurations to meet organizational security standards.
Experienced in handling L2 incident tickets, service outages, escalations, working closely with vendors, ensuring timely resolution within SLA requirements, and maintaining detailed ticket updates.

Skills and Attributes

Proven expertise in handling end-to-end endpoint lifecycle management, including device onboarding, configuration, reassignment, and offboarding, ensuring efficient and audit-ready asset tracking.
Manage and support identity and access management, Microsoft 365, and Power Platform solutions, ensuring secure access, user support, issue resolution, and adoption of best practices.
Expertise in managing Azure virtual desktop environments including managing AVD environments, optimizing performance, and securing virtual desktops.
Support endpoint troubleshooting, generate reports and automated remediation using PowerShell scripts and Microsoft Graph API integrations.
Develop and maintain clear, standardized technical documentation and SOPs, ensuring all support team members consistently follow endpoint procedures for reliable operations.
Excellent communication, collaboration, teamwork, and interpersonal skills at a professional level.
Demonstrated commitment to uphold the polytechnic’s priorities on equity, diversity, inclusion and Indigenization (EDII).
Able to lift between 20 kg or 44 lbs (i.e., help with moving endpoints as required).
Able to travel between campuses occasionally.

Interview process may consist of a practical skills component.

Notes:

The Polytechnic requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown Polytechnic may keep applications for up to 12 months and may contact you for future opportunities.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers. George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

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More about this job

Responsibilities

The Desktop Engineer serves as the subject matter expert for the endpoint management ecosystem, responsible for the implementation, support, and optimization of Windows, Apple, and Android devices. This role manages the full device lifecycle, including configuration, patching, security compliance, and providing Level-3 support for incidents.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least eight years of hands-on experience in enterprise endpoint management. Proficiency in MDM tools like Intune or JAMF, identity management, and security frameworks is required, along with relevant professional certifications.

Skills

Endpoint management
Intune
JAMF
Azure Virtual Desktop
Mobile device management
Active directory
Entra ID
OS deployment
Application packaging
PowerShell
Microsoft Graph API
Cyber security frameworks
Incident management
Technical documentation
Asset management
Endpoint security

Benefits

Hybrid work opportunities
Competitive pension plan
Generous holiday and vacation time
Tuition assistance program
Discounted rates for continuing education courses

Visa sponsorship

Not detected in the job text

Keywords

Desktop Engineer
Endpoint Management
Intune
JAMF
Azure Virtual Desktop
Active Directory
Entra ID
Autopilot
PowerShell
Microsoft Graph API
CIS
ISO
NIST
Cyber Security
Application Packaging
MSI
App-V
EDR
MacOS
Windows
Android
iOS
Asset Management
SLA
Endpoint Hardening
Zero-touch deployment
IT Infrastructure
Cloud Security
Compliance Management
Technical Support

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