Find work in Canada.

543,960 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
V
Project Manager (Engineering Applications)
VueReal
Waterloo, ON
- Full-time
We are looking for an Project Manager to join our engineering team in Waterloo, ON. Working with the PMO, engineering leads, and cross-functional teams, you will support the planning and…
Added 14 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or…
Added 14 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or…
Added 14 mins ago
A
Talent Management Consultant
Accenture
Calgary, AB
- Full-time
…consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, change management and beyond. Visit us here to find out more about Talent and…
Added 14 mins ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
Build and configure virtual agents using Dialogflow CX, including intent design, entity management, and conversation flow development.
Added 14 mins ago
ZG
IQR Customer Care Operations Supervisor
ZEISS Group
Toronto, ON
- Full-time
Reporting to the PC Manager - IQR Canada, the Supervisor serves as the first point of escalation for routine operational matters, identifies risks and improvement opportunities, and…
Added 14 mins ago
UO
HR Manager
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Human Resources Manager is responsible for managing the day-to-day human resources operations of the Department of Family Practice and ensuring effective, consistent, and compliant HR…
Added 14 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 14 mins ago
T
AVP Business Operations - BWI Technology
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 14 mins ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an…
Added 14 mins ago
NC
Regional Learning Quality Specialist - Technology Training (2 positions available)
NAV CANADA
Ottawa, ON
- Full-time
…facilitation services. Other responsibilities include design, development, delivery, monitoring, evaluation and quality control of training programs, policies, and…
Added 14 mins ago
B
Facility Supervisor
BGIS
Lethbridge, AB
- Full-time
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals.…
Added 14 mins ago
Product Manager, Terminal Payments
Stripe
Toronto, ON
As the product manager responsible for enterprise success within Terminal Payments, you’ll deliver an end-to-end payments and commerce platform for enterprise users. You’ll work directly…
Added 14 mins ago
M
Senior Manager, Corporate Commercial Credit
Moneris
Toronto, ON
- Full-time
As the Senior Manager, Corporate-Commercial Credit, you will lead a team of Senior Credit Analysts responsible for managing Moneris’ commercial credit risk portfolio, including Large Key…
Added 14 mins ago
C
Gas Bar Attendant (Part-Time) - Blackfalds - Central Alberta Co-op
Co-op
Blackfalds, AB
- Part-time
Leadership Development Program: Take advantage of growth opportunities and advance your career within our organization. Select the link for more information:
Added 14 mins ago
ON
Legal Coordinator – OLRB Health Care Restructuring/PSLRTA Lead – Litigation Team
Ontario Nurses' Association
London, ON · Ottawa, ON · Port Hope, ON · Toronto, ON · Nepean, ON
- Full-time
…offer benefits and insurance, provide tailored education and development opportunities and much more. We confront governments, administrations and other policymakers head on to fight for…
Added 28 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
St. Paul, AB · Vermilion, AB
- Full-time
The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving…
Added 28 mins ago
SS
General Manager
Sienna Senior Living
Clarence-Rockland, ON
- Full-time
General Manager - Temporary Contract, 4 Months
Added 28 mins ago
CE
Senior Plant Engineer
Cenovus Energy
Calgary, AB
- Full-time
Support facility shutdowns from scope development and planning through execution, working closely with Field Leadership to ensure safe and effective delivery.
Added 28 mins ago
B&
Mechanical Project Coordinator
Black & McDonald Limited
Ottawa, ON
- $60,000 to $70,000 CAD / year
- Full-time
…The successful candidate will report directly to the Project…
Added 28 mins ago
BP
Section Manager, Construction Support (MCR)
Bruce Power
Bruce Power
- Full-time
…Program and medical isotope production. Ongoing training and development are part of every job, offering constant growth and skill-building…
Added 28 mins ago
Gerant de la boutique - Montreal Eaton Centre
Lush Handmade Cosmetics
Montreal, QC
En tant que gestionnaire de la boutique, vous intégrez les pratiques de leadership de Lush dans
Added 28 mins ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Director, Utilities and Services, the Facilities Services and Trades Safety Supervisor provides leadership and coordination of Facilities Management trades operations,…
Added 28 mins ago
B
AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
…that enable commercial aviation around the world. As the AI Development Manager, you will join a diverse, international team and -- with your leadership -- you will help deliver a…
Added 28 mins ago
BP
Retail Lead
Bass Pro Shops
Abbotsford, BC
- Full-time
Provide supervision and leadership to the team members of the department, in partnership with the manager

George Brown Polytechnic

Digital Student Service Administrator

Toronto, ON, Canada

SALARY: Payband I, starting rate $41.20 per hour

Apply About employer

Applications open in a new tab.

Job details

Pay: SALARY: Payband I, starting rate $41.20 per hour
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Competition Number: REQ 7522

TITLE: Digital Student Service Administrator

DIVISION: Office of the Registrar

SALARY: Payband I, starting rate $41.20 per hour

SCHEDULE: Monday to Friday, 8:30 am to 4:30 pm

HOURS PER WEEK: 35

LOCATION: 200 King St.E.

WORK MODALITY: Hybrid (2 days on campus)

STATUS: Full-Time Support

VACANCY: Replacement

EFFECTIVE DATE: Immediately

CLOSING DATE: November 6, 2026

Land Acknowledgement: George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement: George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision: To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary

Reporting to the Senior Manager, Student Service Initiatives, the Digital Student Service Administrator administers and maintains integrated applications and services including monitoring, planning, deploying, troubleshooting and issue resolution. The role oversees the administration of muti-modal student service applications, including chatbot, AI integration, telephony integration, and other digital tools used in student service functions.

Key Responsibilities

Serves as a subject matter expert for digital engagement technologies and platforms, including chatbots, AI-enabled tools, telephony, text chat, live chat, and associated integrated services.
Creates and manages requests for change related to digital service platforms and supporting technologies as required.
Continually reviews the efficiency, effectiveness, and user experience of digital engagement platforms, applications, and communication channels.
Under direction of Manager, develops user experience feedback data collection methods including user surveys to evaluate engagement and inform future enhancements and create user experience surveys to obtain feedback data.
Performs detailed analysis and synthesis of Chabot student service data using excel and other software systems (e.g., power BI) to inform student characteristics, program effectiveness and program evolution and share with key stakeholders.
Oversees the administration and ongoing maintenance of all aspects related to the chatbot technology framework, including conversation design, administration of the natural language processor, reporting and continuous fine-tuning in keeping in line with the college’s vision and strategic direction.
Designs, implements, and maintains chatbot conversations using the technology framework provided, including designing and implementing complex multi-system integrations.
Other duties as assigned.

Educational and Experience Requirements

Three-year diploma or degree or equivalent from a recognized post-secondary institution in Computer Science (diploma) or Information Systems/Technology is required.
Additional requirements include completion of courses related to:
Chatbot technology (LiveAgent, Lex, Dialogflow, Nuance), Salesforce Agentforce and CRM, chat and AI solution Administrative Role, Livechat applications, Javascript, HTML, and ITIL methodology.
Professional Agile Scrum certification preferred.
Minimum of three (3) years of chatbot development and maintenance experience.
Excellent business process and/or project experience using tools such as Visio, MS Project, and any relational database system.
Experience with conversational design to meet brand and voice standards.
Business analysis experience gathering, documenting, and communicating stakeholder requirements to effectively recommend and evaluate solutions and provide quality assurance.
Salesforce CRM Administration experience.
Experience with service user experience surveys or other forms of user experience data collection and reporting.

Skills and Attributes

Excellent knowledge of customer service methodologies and best practices for delivering and meeting key service metrics.
Keen understanding of business processes and how they relate to customer experience technology.
Well-defined communication skills to articulate technical problems and solutions, excellent problem-solving skills.
Able to develop training materials and provide training to unfamiliar staff members.
Excellent communication, collaboration, teamwork and interpersonal skills at a professional level.
Demonstrated commitment to uphold the Polytechnic’s priorities on diversity and equity.

Interview process may consist of a practical skills component.

Notes:

The Polytechnic requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown Polytechnic may keep applications for up to 12 months and may contact you for future opportunities.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

Apply About employer

More about this job

Responsibilities

The Digital Student Service Administrator manages and maintains integrated student service applications, including chatbots, AI tools, and telephony systems. This role involves analyzing service data to improve user experience and implementing complex multi-system integrations.

Requirements

Candidates must possess a three-year diploma or degree in Computer Science or Information Systems, along with at least three years of experience in chatbot development and maintenance. Proficiency in Salesforce CRM, Javascript, HTML, and ITIL methodology is required.

Skills

Chatbot development
AI integration
Salesforce CRM
Business analysis
Data analysis
Power BI
Javascript
HTML
ITIL methodology
Project management
User experience design
Telephony integration
Technical troubleshooting
Customer service
Communication skills
Problem-solving

Benefits

Competitive pension plan
Generous holiday time
Generous vacation time
Tuition assistance program
Discounted continuing education courses

Visa sponsorship

Not detected in the job text

Keywords

Chatbot
AI
Salesforce
CRM
Javascript
HTML
ITIL
Power BI
Visio
MS Project
Data Analysis
User Experience
Telephony
Agile
Scrum
Registrar
Digital Engagement
Natural Language Processor
Quality Assurance
Business Process
Customer Service
Polytechnic
Higher Education
Hybrid Work
Integration
Reporting
Conversation Design
LiveAgent
Lex
Dialogflow

Report this job