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Added 5 mins ago
WC
Senior Programmer Analyst (Burlington, ON)
Wolseley Canada Inc.
Burlington, ON
- Full-time
Join the Burlington location as a Senior Programmer Analyst, where you'll develop, maintain, and support critical business applications on the IBM i/AS400 platform. We're looking for an…
Added 1 hour ago
WG
Senior Programmer Analyst (Burlington, ON)
Wolseley Group
Burlington, ON
- Full-time
Join the Burlington location as a Senior Programmer Analyst, where you'll develop, maintain, and support critical business applications on the IBM i/AS400 platform. We're looking for an…
Added 6 hours ago
WI
Analyst, Building Performance
WSP in Canada
AB · Alberta, Canada
- Full-time
…experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business…
Added 7 hours ago
T
Senior Product Analyst, RESL Data Governance
TD
Toronto, ON
- Full-time
Reporting to the Senior Product Manager, RESL Data Governance and Management, the Business Data Analyst role has the following key accountabilities:
Added 8 hours ago
DI
Systems Analyst
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a highly skilled Systems Analyst to join our dynamic team and support one of our government clients.
Added 8 hours ago
NE
Sr. Analyst, Load Analytics
NRG Energy
ON · Ontario, Canada
- Full-time
Requires a Bachelor’s degree in Business, Mathematics, Statistics, Economics, Engineering /Financial Engineering, or other quantitative field. Advanced degrees in the above disciplines are…
Added 8 hours ago
TR
Sr. Pay Analyst
Teck Resources Limited
Trail, BC
- $95,856 to $103,632 CAD / year
- Full-time
Reporting to the Sr. Accountant, the Senior Pay Analyst provides an accounting control function for the corporate payroll system, which includes processing and analysis of payroll systems…
Added 9 hours ago
T
Agriculture Credit Analyst I
TD
Regina, SK
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 9 hours ago
W
Analyst, Building Performance
WSP
AB · Edmonton, Canada
- Full-time
…experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business…
Added 10 hours ago
2F
Billing Analyst
247 Fulfillment
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
The Billing Analyst is the single owner of client billing questions, carrier accountability and shipping reconciliation across all 247 Fulfillment facilities. When a client asks "why was I…
Added 10 hours ago
RB
Senior Fund Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
Access to a variety of job opportunities across business and geographies
Added 10 hours ago
Student Support, Software and Data Analysis Coordinator
George Brown Polytechnic
Toronto, ON
Must have worked in an environment that required strong computer skills and knowledge
Added 11 hours ago
RB
Fund Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
Access to a variety of job opportunities across business and geographies
Added 11 hours ago
R
Fund Analyst
RBC
Toronto, ON
- Full-time
Access to a variety of job opportunities across business and geographies
Added 11 hours ago
R
Senior Fund Analyst
RBC
Toronto, ON
- Full-time
Access to a variety of job opportunities across business and geographies
Added 12 hours ago
P
AR Analyst – Trade Collections (1-Year Contract)
PepsiCo
Mississauga, ON
- Full-time
The AR Analyst – Trade Collections is responsible for managing the collections and terms compliance for an assigned portfolio of customer accounts. This position requires the analyst to…
Added 13 hours ago
OC
Accounting Analyst
Options Consulting Solutions
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
Our client, a national membership-based organization, is seeking a detail-oriented and resourceful Accounting Analyst to join its small but mighty finance team!
Added 13 hours ago
ST
Financial Planning Analyst
Sailun Tire Americas
Woodbridge, ON
- $65,000 to $85,000 CAD / year
- Contract
This role offers high-level exposure and close interaction with North American senior management, business unit stakeholders, cost center owners, as well as Group Finance and Operations…
Added 13 hours ago
M
Senior Business Intelligence Performance Analyst
Metrolinx
Toronto, ON
- Full-time
Our Metrolinx I&IT Business Intelligence Office is looking to hire a Senior BI Performance Analyst to play a key role in the development of Metrolinx Payments (PRESTO)’s Business…
Added 14 hours ago
FN
Security Operations Analyst, Information Security
First National Financial LP
Toronto, ON · East York, ON
- Full-time
We are hiring a Senior Security Operations Analyst, Information Security!
Added 15 hours ago
Agile Team Coach, Direct Venture
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · Kitchener, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business…
Added 15 hours ago
GD
Systems Engineer, Land C5ISR - Tactical Communications
General Dynamics Missions System International
Calgary, AB
- Full-time
We are currently looking for an Intermediate Systems Engineering Analyst to help shape the evolution of the Land Command Support System (LCSS) network supporting the Canadian Armed Forces’…
Added 15 hours ago
GD
Systems Engineer, Land C5ISR - Tactical Communications
General Dynamics Mission Systems–Canada
Calgary, AB
- Full-time
We are currently looking for an Intermediate Systems Engineering Analyst to help shape the evolution of the Land Command Support System (LCSS) network supporting the Canadian Armed Forces’…
Added 15 hours ago
JI
Business Analyst | Analyste d'affaires – POS, Omnichannel & Mobile
Jesta I.S.
Montreal, QC
- Full-time
…recognizable brands and continues to grow. We are seeking a Business Analyst – POS, Omnichannel & Mobile to join our product team in…
Added 15 hours ago
T
Associate Investment Advisor I
TD
Surrey, BC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…

George Brown Polytechnic

Student Support, Software and Data Analysis Coordinator

Toronto, ON, Canada

SALARY: Payband J, starting rate $44.48 per hour

Apply on georgebrown.csod.com About employer

Applications open in a new tab.

Job details

Pay: SALARY: Payband J, starting rate $44.48 per hour
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Competition Number: REQ 7550

TITLE: Student Support, Software and Data Analysis Coordinator

DIVISION: Student Wellbeing & Support

SALARY: Payband J, starting rate $44.48 per hour

SCHEDULE: Monday to Friday, 8:30 am to 4:30 am

HOURS PER WEEK: 35

LOCATION: 200 King St.E.

WORK MODALITY: Hybrid (2 days on-site)

STATUS: Full-Time Support

VACANCY: Replacement

EFFECTIVE DATE: Immediately

CLOSING DATE: November 20, 2026

Land Acknowledgement: George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement: George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision: To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary

Reporting to the Sr Manager Career Services and Student Success Analytics, the incumbent is the Coordinator, Software Support and Data Analyst for the services areas of Accessible Learning Services, Counselling & Student Well-being and Student Accommodation Support Services. The incumbent will oversee the ongoing operation, development, and maintenance of client services software databases utilized by the service areas (currently Point n Click Solutions and ClockWork) in close collaboration with the other service area Managers. They are the main point of contact for troubleshooting system errors, developing and implementing new functionality, reviewing new releases, monitoring user input, and recommending improvements to enhance or improve the user experience and the accuracy of data reports.

The incumbent plays a key role in responding to new business requirements, updates and system enhancements including supporting deployment and development of client-management software platform. The incumbent is responsible for assisting staff with system troubleshooting and training on forms and processes and creates new training and system documentation on an ongoing basis. The incumbent will also work closely with the Sr. Manager to identify new software solutions to meet service area needs.

Key Responsibilities

Provide support for the ongoing administration, operation, maintenance, customization, project management, integration and troubleshooting of service area client management software systems (ClockWork and Point n Click Solutions) and be the subject matter expert and primary contact for the day-to-day administration of the system.
Maintain test environments or test cases to trial new versions, review new modules, test modifications, monitor impact, gather feedback from users, and plan, test, and execute software upgrades by reviewing version release notes and system changes.
Modify system according to feedback from department users, IT and the software developer, including executing customizations to the base software, generating customized forms, editing permissions, designing new functionality, and maintaining system confidentiality and data security.
Develop and maintain permission grids, set up and close accounts as staff move through the department, and in collaboration with system users, develop training and training documents around best practices for all departmental systems.
Provide recommendations for technical process improvements that optimize efficiency, enhance user experience and data security, proactively problem solve connectivity issues, notify Manager and make recommendations concerning emerging issues, and be responsible for staff laptop setup, troubleshooting and triage where applicable to IT.Create user experience surveys using Campus Labs and other platforms to obtain feedback data and regularly audit user data entry practices and reports to ensure data integrity and accuracy for reporting purposes.
Define consistent report templates used to compile and maintain student data and departmental statistical data, with emphasis on student experience and health equity, and perform detailed analysis and synthesis of departmental statistical data using Excel, Power BI, and other software systems.
Group data and format reports in a presentable manner, verify the accuracy of data before distribution, answer questions regarding reports as required, and run and submit reports to managers for Ministry and departmental purposes according to the agreed upon schedule.
Other duties as assigned.

Educational and Experience Requirements

Minimum three-year diploma, degree, or equivalent from a recognized post-secondary institute in Computer Science, Information Systems/Technology or related.
Microsoft certification preferably in Excel, Access and Power BI, knowledge of SQL Database, and administration is required.
Minimum five (5) years of related experience. Must have worked in an environment that required strong computer skills and knowledge.
Minimum three years of computer-related work experience, working with software applications and databases. Ability to plan, define, and implement, software requirements and upgrades for new and existing systems.
Advanced knowledge of MS Office (e.g. Excel, Word and Access) for data manipulation and analysis. Experience working with a student information system in a post-secondary setting.
Experience working in health services environments is highly desirable.
Experience with service user experience surveys or other forms of user experience data collection and reporting.

Skills and Attributes

Well-defined communication skills to articulate technical problems and solutions, excellent problem-solving skills. Able to develop training materials and provide training to new staff members.
Strong planning, organizational, time management, and consultation skills.
Able to manage competing responsibilities, prioritize short-term and long-term tasks, and delegate tasks.
Able to lift up to 20 kg or 44 lbs (i.e., computers, monitors, AT equipment, boxes of printer paper, supplies, etc.).
Excellent collaboration, teamwork, and interpersonal skills at a professional level.
Demonstrated commitment to uphold the polytechnic’s priorities on equity, diversity, inclusion and Indigenization (EDII).

Interview process may consist of a practical skills component.

Notes:

The Polytechnic requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown Polytechnic may keep applications for up to 12 months and may contact you for future opportunities.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

Apply on georgebrown.csod.com About employer

More about this job

Responsibilities

The incumbent oversees the administration, maintenance, and development of client services software databases while providing technical support and training to staff. They are responsible for data analysis, generating statistical reports, and ensuring system integrity to support student services.

Requirements

Candidates must possess a minimum three-year diploma or degree in Computer Science or Information Systems, along with at least five years of related experience. Proficiency in Microsoft Office, Power BI, and SQL database administration is required.

Skills

Software administration
Data analysis
Database management
Troubleshooting
Project management
System integration
Training development
User experience design
Data integrity
Statistical reporting
Microsoft Excel
Power BI
SQL
Technical documentation
Communication skills
Problem solving

Benefits

Pension plan
Holiday time
Vacation time
Tuition assistance program
Discounted continuing education courses

Visa sponsorship

Not detected in the job text

Keywords

Software Support
Data Analysis
ClockWork
Point n Click Solutions
Database Administration
SQL
Power BI
Microsoft Excel
Microsoft Access
System Troubleshooting
User Experience
Data Integrity
Project Management
Technical Training
Student Information System
Campus Labs
Statistical Reporting
Information Technology
Data Security
Hybrid Work

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Jobs in Canada