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Added 14 mins ago
B
Associate/Administrator, Credit Administration & Lending Operations, Private Wealth Canada
BMO
Montreal, QC · Quebec, QC · IBMM
- Full-time
…administrative and operational in nature and does not have direct client relationship management, sales, or underwriting responsibilities. The incumbent is responsible for the accurate…
Added 14 mins ago
Customer Care Representative
Laura Canada
Laval, QC
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 14 mins ago
Customer Experience Manager
Laura Canada
Saskatoon, SK
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 14 mins ago
Territory Sales Consultant
Stephenson's Rental Services
Aurora, ON
Create and execute a prospecting plan to secure new local customers within the assigned market area to strengthen the local client portfolio.
Added 14 mins ago
Sr Service Specialist Elec (Electrical Field Technician – Power Distribution Systems) Bilingual English / French
Siemens
Ottawa, ON · Gatineau, QC
…types of field service work at customer sites. You will assess client needs on site and inform the engineering service representative or manager of any additional activities…
Added 14 mins ago
F
Webber - Area Supervisor - Niagara - Infrastructure Management
Ferrovial
ON · Homer, ON · CAN - Webber - Infra - Niagara
- Full-time
…Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership…
Added 14 mins ago
K
Manager, Enterprise Core Services
KPMG
Langley (District), BC · Chilliwack, BC · Abbotsford, BC · Vancouver, BC · Langley, British Columbia
- Full-time
We are seeking to hire Manager for our Private Enterprise Core Services Team to join our dynamic and high-performing team. This opportunity is well suited for a professional with strong…
Added 14 mins ago
HS
Account Executive, New Business
H2 Safety
Calgary, AB
- Full-time
Negotiate and close, then hand over cleanly to the delivery team and the Client Relationship Manager.
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C&
Property and Casualty Claims Adjuster
Crawford & Company
London, ON
- Full-time
Work with manager to maintain client relations
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Branch Operations Manager
RBC
AB
- Full-time
The RBC Dominion Securities Management team located in downtown Edmonton is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership…
Added 14 mins ago
Student Support, Software and Data Analysis Coordinator
George Brown Polytechnic
Toronto, ON
Must have worked in an environment that required strong computer skills and knowledge
Added 14 mins ago
PP
Account Manager
Preston Phipps Inc
Dartmouth, NS
- Full-time
Added 14 mins ago
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Operations Manager/ Project Manager – Ready-Mix Concrete
Aplin
Kitimat, BC
- Full-time
…solutions company to recruit an experienced and driven Operations Manager/ Project Manager – Ready-Mix Concrete for its operations in Kitimat, British…
Added 14 mins ago
KE
Continuous Improvement Lead
Kitchener Executive Consultants Inc
Guelph, ON
- Full-time
A Six Sigma certification is required, with Black Belt certification preferred
Added 14 mins ago
PI
Senior Procurement Manager
PeopleToGo Inc.
Mississauga, ON
- Contract
Our client is seeking an experienced Senior Procurement & Program Manager to support their enterprise-wide Digital Strategy initiative. This project-based engagement will support the…
Added 14 mins ago
RH
Accounting Manager
Robert Half
Markham, ON
- Contract
Our client, a well-established organization in distribution industry, is seeking a hands-on Accounting Manager to oversee the full accounting function and provide financial leadership to…
Added 14 mins ago
MP
Design Manager - Civil / Infrastructure - GTA
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $225,000 CAD / year
- Full-time
…across Canada. They are currently looking to add a new Design Manager to their rapidly growing…
Added 14 mins ago
NM
Client Care Coordinator - PT
NuVista Mental Health
Ottawa, ON
- $20 CAD / hour
- Internship
The Client Care Coordinator will provide ongoing support for a multidisciplinary clinic. Reporting to the Clinic Operations Manager, you will be the first point of contact for clients…
Added 14 mins ago
CO
Project Coordinator (Two-Year Term)
Commissionaires Ottawa
Ottawa, ON
- Temporary
Reporting to the Manager, PMO, and taking day-to-day direction from Project Managers and Business Analysts, you will maintain project schedules, logs, and documentation, and prepare the…
Added 14 mins ago
CO
Quality Assurance Test Lead (Two-Year Term)
Commissionaires Ottawa
Ottawa, ON
- Temporary
Reporting to the Manager, PMO, and working closely with the Project Management Office, you will plan and lead testing for a multi-year enterprise transformation program, including new…
Added 14 mins ago
RS
Computer Systems Technologist II – Data Center & Network Systems Technician
Richmond School District No. 38
Richmond, BC
- Full-time
Collaborates and liaises with other teams regarding projects and tasks, such as Cybersecurity, Management Information Services and Client Services.
Added 14 mins ago
CO
Business Analyst (Two-Year Term)
Commissionaires Ottawa
Ottawa, ON
- Temporary
Reporting to the Manager, PMO, you will elicit and document business requirements, map current- and future-state processes, and define the acceptance criteria that confirm new solutions…
Added 29 mins ago
BB
Project Coordinator
Bosch Building Technologies
Toronto, ON
- $55,000 to $70,000 CAD / year
- Full-time
Must have Driver’s License
Added 29 mins ago
T
Quality Control Specialist (Night Shift)
Trusscore
Calgary, AB
- Full-time
Must possess excellent communication skills · Night Shift: 6pm - 6am; Continental shift, 7 shifts every 2 weeks (84 hours per 2 week pay period)
Added 29 mins ago
GO
Medical Travel Supervisor
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Manager Travel Programs, the Medical Travel Supervisor (Supervisor) has both regional and territorial responsibilities. On a regional level the incumbent is accountable for…

George Brown Polytechnic

Student Support, Software and Data Analysis Coordinator

Toronto, ON, Canada

SALARY: Payband J, starting rate $44.48 per hour

Apply on georgebrown.csod.com About employer

Applications open in a new tab.

Job details

Pay: SALARY: Payband J, starting rate $44.48 per hour
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Competition Number: REQ 7550

TITLE: Student Support, Software and Data Analysis Coordinator

DIVISION: Student Wellbeing & Support

SALARY: Payband J, starting rate $44.48 per hour

SCHEDULE: Monday to Friday, 8:30 am to 4:30 am

HOURS PER WEEK: 35

LOCATION: 200 King St.E.

WORK MODALITY: Hybrid (2 days on-site)

STATUS: Full-Time Support

VACANCY: Replacement

EFFECTIVE DATE: Immediately

CLOSING DATE: November 20, 2026

Land Acknowledgement: George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement: George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision: To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary

Reporting to the Sr Manager Career Services and Student Success Analytics, the incumbent is the Coordinator, Software Support and Data Analyst for the services areas of Accessible Learning Services, Counselling & Student Well-being and Student Accommodation Support Services. The incumbent will oversee the ongoing operation, development, and maintenance of client services software databases utilized by the service areas (currently Point n Click Solutions and ClockWork) in close collaboration with the other service area Managers. They are the main point of contact for troubleshooting system errors, developing and implementing new functionality, reviewing new releases, monitoring user input, and recommending improvements to enhance or improve the user experience and the accuracy of data reports.

The incumbent plays a key role in responding to new business requirements, updates and system enhancements including supporting deployment and development of client-management software platform. The incumbent is responsible for assisting staff with system troubleshooting and training on forms and processes and creates new training and system documentation on an ongoing basis. The incumbent will also work closely with the Sr. Manager to identify new software solutions to meet service area needs.

Key Responsibilities

Provide support for the ongoing administration, operation, maintenance, customization, project management, integration and troubleshooting of service area client management software systems (ClockWork and Point n Click Solutions) and be the subject matter expert and primary contact for the day-to-day administration of the system.
Maintain test environments or test cases to trial new versions, review new modules, test modifications, monitor impact, gather feedback from users, and plan, test, and execute software upgrades by reviewing version release notes and system changes.
Modify system according to feedback from department users, IT and the software developer, including executing customizations to the base software, generating customized forms, editing permissions, designing new functionality, and maintaining system confidentiality and data security.
Develop and maintain permission grids, set up and close accounts as staff move through the department, and in collaboration with system users, develop training and training documents around best practices for all departmental systems.
Provide recommendations for technical process improvements that optimize efficiency, enhance user experience and data security, proactively problem solve connectivity issues, notify Manager and make recommendations concerning emerging issues, and be responsible for staff laptop setup, troubleshooting and triage where applicable to IT.Create user experience surveys using Campus Labs and other platforms to obtain feedback data and regularly audit user data entry practices and reports to ensure data integrity and accuracy for reporting purposes.
Define consistent report templates used to compile and maintain student data and departmental statistical data, with emphasis on student experience and health equity, and perform detailed analysis and synthesis of departmental statistical data using Excel, Power BI, and other software systems.
Group data and format reports in a presentable manner, verify the accuracy of data before distribution, answer questions regarding reports as required, and run and submit reports to managers for Ministry and departmental purposes according to the agreed upon schedule.
Other duties as assigned.

Educational and Experience Requirements

Minimum three-year diploma, degree, or equivalent from a recognized post-secondary institute in Computer Science, Information Systems/Technology or related.
Microsoft certification preferably in Excel, Access and Power BI, knowledge of SQL Database, and administration is required.
Minimum five (5) years of related experience. Must have worked in an environment that required strong computer skills and knowledge.
Minimum three years of computer-related work experience, working with software applications and databases. Ability to plan, define, and implement, software requirements and upgrades for new and existing systems.
Advanced knowledge of MS Office (e.g. Excel, Word and Access) for data manipulation and analysis. Experience working with a student information system in a post-secondary setting.
Experience working in health services environments is highly desirable.
Experience with service user experience surveys or other forms of user experience data collection and reporting.

Skills and Attributes

Well-defined communication skills to articulate technical problems and solutions, excellent problem-solving skills. Able to develop training materials and provide training to new staff members.
Strong planning, organizational, time management, and consultation skills.
Able to manage competing responsibilities, prioritize short-term and long-term tasks, and delegate tasks.
Able to lift up to 20 kg or 44 lbs (i.e., computers, monitors, AT equipment, boxes of printer paper, supplies, etc.).
Excellent collaboration, teamwork, and interpersonal skills at a professional level.
Demonstrated commitment to uphold the polytechnic’s priorities on equity, diversity, inclusion and Indigenization (EDII).

Interview process may consist of a practical skills component.

Notes:

The Polytechnic requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown Polytechnic may keep applications for up to 12 months and may contact you for future opportunities.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

Apply on georgebrown.csod.com About employer

More about this job

Responsibilities

The incumbent oversees the administration, maintenance, and development of client services software databases while providing technical support and training to staff. They are responsible for data analysis, generating statistical reports, and ensuring system integrity to support student services.

Requirements

Candidates must possess a minimum three-year diploma or degree in Computer Science or Information Systems, along with at least five years of related experience. Proficiency in Microsoft Office, Power BI, and SQL database administration is required.

Skills

Software administration
Data analysis
Database management
Troubleshooting
Project management
System integration
Training development
User experience design
Data integrity
Statistical reporting
Microsoft Excel
Power BI
SQL
Technical documentation
Communication skills
Problem solving

Benefits

Pension plan
Holiday time
Vacation time
Tuition assistance program
Discounted continuing education courses

Visa sponsorship

Not detected in the job text

Keywords

Software Support
Data Analysis
ClockWork
Point n Click Solutions
Database Administration
SQL
Power BI
Microsoft Excel
Microsoft Access
System Troubleshooting
User Experience
Data Integrity
Project Management
Technical Training
Student Information System
Campus Labs
Statistical Reporting
Information Technology
Data Security
Hybrid Work

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