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Added 7 mins ago
Manager, Capital Projects
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
Reporting to the Director of Infrastructure Delivery & Capital Projects, the Manager, Capital Projects provides leadership, coordination, collaboration and direction to ensure that services…
Added 7 mins ago
F
Webber - Area Supervisor - Niagara - Infrastructure Management
Ferrovial
ON · Homer, ON · CAN - Webber - Infra - Niagara
- Full-time
…innovators and trailblazers. Ferrovial is also leading the development of the New Terminal One at JFK International Airport. Ferrovial shares trade under the ticker symbol FER on two stock…
Added 7 mins ago
K
Manager, Enterprise Core Services
KPMG
Langley (District), BC · Chilliwack, BC · Abbotsford, BC · Vancouver, BC · Langley, British Columbia
- Full-time
We are seeking to hire Manager for our Private Enterprise Core Services Team to join our dynamic and high-performing team. This opportunity is well suited for a professional with strong…
Added 7 mins ago
Student Support, Software and Data Analysis Coordinator
George Brown Polytechnic
Toronto, ON
Must have worked in an environment that required strong computer skills and knowledge
Added 7 mins ago
LM
F-35 Information System Security Officer - MCAS Cherry Point (Early-Career)
Lockheed Martin
Cherry Point, AB
- Full-time
…our employees as our top priority, we provide diverse career opportunities designed to propel development and boost agility. Our flexible schedules, competitive pay and comprehensive…
Added 7 mins ago
PP
Account Manager
Preston Phipps Inc
Dartmouth, NS
- Full-time
The responsibilities will include maintaining existing customer relationships while building opportunities with clients we do not currently partner with. Working directly with end users,…
Added 7 mins ago
JW
Manager, Inventory Management
Jamieson Wellness Inc.
Toronto, ON · Greater Toronto Area, Canada
- $80,550 to $120,850 CAD / year
- Full-time
Growth & Development: Learning opportunities, career pathways, and meaningful performance conversations
Added 7 mins ago
CO
Business Analyst (Two-Year Term)
Commissionaires Ottawa
Ottawa, ON
- Temporary
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Added 7 mins ago
DS
Homestay Manager, International Student Programs
Delta School District 37, British Columbia
Delta, BC
- Full-time
…Coordinators, including work allocation, scheduling, coaching, employee development, performance feedback and addressing operational and employee concerns. The Manager ensures consistent…
Added 22 mins ago
O
Senior Performance Analyst (12-Month Contract)
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…performance, customer behavior, Lottery strategy, and evolving business priorities Explore large, loosely structured datasets to identify trends, develop measurement frameworks, and uncover…
Added 22 mins ago
GO
Medical Travel Supervisor
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…vibrant territory, committed to becoming an even better place for future generations. As a government, we are strengthening our unique model of governance - one that integrates Inuit…
Added 22 mins ago
T
Software Engineer III - Salesforce Data 360
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 22 mins ago
T
Foire TAD du Cégep Limoilou- November 18th 2026 - Future Opportunities - Customer Experience Associate
TD
Quebec, QC · Ste.-Foy, QC
- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 22 mins ago
T
Contact Center Rep II- Bilingual English/ French
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- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 22 mins ago
T
Senior Law Clerk, Board Governance
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Toronto, ON
- Full-time
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Added 22 mins ago
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Personal Banking Associate
TD
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- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 22 mins ago
M
Talent Acquisition Partner
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Toronto, ON
- Full-time
You will serve as a trusted advisor to business leaders across Sales, Marketing, Partnerships, Business Development, Customer Success, and Commercial functions. Leveraging market…
Added 22 mins ago
BG
Corp Account Manager - Mining
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Edmonton, AB
- Full-time
Must possess and maintain a valid passport and driver’s license
Added 22 mins ago
C
Citi Commercial Bank - Director, Mid-Corp Relationship Manager
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Toronto, ON
- Full-time
Ongoing learning and professional development opportunities that keep you at the forefront of commercial banking practice and emerging market trends.
Added 22 mins ago
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Associate, Commercial Banking Associate Program – New Grad - Atlantic Region
CIBC
Saint John, NB · Moncton, NB · Halifax, NS
- Full-time
…the sales cycle in order to prepare you for the Relationship Manager role. You’ll have a chance to assist with business development initiatives with a focus on meeting growth targets. This…
Added 22 mins ago
H
Project Manager
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- Full-time
…connected, thriving communities. As part of HDR’s Transportation Business Group, you’ll help shape the systems that move people and goods safely, efficiently, and sustainably. From…
Added 22 mins ago
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RESPONSABLE DE LA PLANIFICATION BASELINE (LONG TERME) / BASELINE (LONG TERM) PLANNING MANAGER
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Montreal, QC · Mirabel, QC
- Full-time
Added 22 mins ago
IF
Creative Operations Advisor (12-month contract)
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- Full-time
No Canadian work experience required, but must have authorization to work in Canada
Added 36 mins ago
AD
Senior Project Manager
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Maple, ON
- Full-time
As our Senior Project Manager, you will lead the planning, execution, and delivery of complex construction projects from inception to completion. This role is accountable for ensuring…
Added 36 mins ago
RT
Conseiller(ère) Sénior, Acquisition de Talent
Rio Tinto
Montreal, QC
- Contract

George Brown Polytechnic

Student Support, Software and Data Analysis Coordinator

Toronto, ON, Canada

SALARY: Payband J, starting rate $44.48 per hour

Apply on georgebrown.csod.com About employer

Applications open in a new tab.

Job details

Pay: SALARY: Payband J, starting rate $44.48 per hour
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Competition Number: REQ 7550

TITLE: Student Support, Software and Data Analysis Coordinator

DIVISION: Student Wellbeing & Support

SALARY: Payband J, starting rate $44.48 per hour

SCHEDULE: Monday to Friday, 8:30 am to 4:30 am

HOURS PER WEEK: 35

LOCATION: 200 King St.E.

WORK MODALITY: Hybrid (2 days on-site)

STATUS: Full-Time Support

VACANCY: Replacement

EFFECTIVE DATE: Immediately

CLOSING DATE: November 20, 2026

Land Acknowledgement: George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement: George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision: To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary

Reporting to the Sr Manager Career Services and Student Success Analytics, the incumbent is the Coordinator, Software Support and Data Analyst for the services areas of Accessible Learning Services, Counselling & Student Well-being and Student Accommodation Support Services. The incumbent will oversee the ongoing operation, development, and maintenance of client services software databases utilized by the service areas (currently Point n Click Solutions and ClockWork) in close collaboration with the other service area Managers. They are the main point of contact for troubleshooting system errors, developing and implementing new functionality, reviewing new releases, monitoring user input, and recommending improvements to enhance or improve the user experience and the accuracy of data reports.

The incumbent plays a key role in responding to new business requirements, updates and system enhancements including supporting deployment and development of client-management software platform. The incumbent is responsible for assisting staff with system troubleshooting and training on forms and processes and creates new training and system documentation on an ongoing basis. The incumbent will also work closely with the Sr. Manager to identify new software solutions to meet service area needs.

Key Responsibilities

Provide support for the ongoing administration, operation, maintenance, customization, project management, integration and troubleshooting of service area client management software systems (ClockWork and Point n Click Solutions) and be the subject matter expert and primary contact for the day-to-day administration of the system.
Maintain test environments or test cases to trial new versions, review new modules, test modifications, monitor impact, gather feedback from users, and plan, test, and execute software upgrades by reviewing version release notes and system changes.
Modify system according to feedback from department users, IT and the software developer, including executing customizations to the base software, generating customized forms, editing permissions, designing new functionality, and maintaining system confidentiality and data security.
Develop and maintain permission grids, set up and close accounts as staff move through the department, and in collaboration with system users, develop training and training documents around best practices for all departmental systems.
Provide recommendations for technical process improvements that optimize efficiency, enhance user experience and data security, proactively problem solve connectivity issues, notify Manager and make recommendations concerning emerging issues, and be responsible for staff laptop setup, troubleshooting and triage where applicable to IT.Create user experience surveys using Campus Labs and other platforms to obtain feedback data and regularly audit user data entry practices and reports to ensure data integrity and accuracy for reporting purposes.
Define consistent report templates used to compile and maintain student data and departmental statistical data, with emphasis on student experience and health equity, and perform detailed analysis and synthesis of departmental statistical data using Excel, Power BI, and other software systems.
Group data and format reports in a presentable manner, verify the accuracy of data before distribution, answer questions regarding reports as required, and run and submit reports to managers for Ministry and departmental purposes according to the agreed upon schedule.
Other duties as assigned.

Educational and Experience Requirements

Minimum three-year diploma, degree, or equivalent from a recognized post-secondary institute in Computer Science, Information Systems/Technology or related.
Microsoft certification preferably in Excel, Access and Power BI, knowledge of SQL Database, and administration is required.
Minimum five (5) years of related experience. Must have worked in an environment that required strong computer skills and knowledge.
Minimum three years of computer-related work experience, working with software applications and databases. Ability to plan, define, and implement, software requirements and upgrades for new and existing systems.
Advanced knowledge of MS Office (e.g. Excel, Word and Access) for data manipulation and analysis. Experience working with a student information system in a post-secondary setting.
Experience working in health services environments is highly desirable.
Experience with service user experience surveys or other forms of user experience data collection and reporting.

Skills and Attributes

Well-defined communication skills to articulate technical problems and solutions, excellent problem-solving skills. Able to develop training materials and provide training to new staff members.
Strong planning, organizational, time management, and consultation skills.
Able to manage competing responsibilities, prioritize short-term and long-term tasks, and delegate tasks.
Able to lift up to 20 kg or 44 lbs (i.e., computers, monitors, AT equipment, boxes of printer paper, supplies, etc.).
Excellent collaboration, teamwork, and interpersonal skills at a professional level.
Demonstrated commitment to uphold the polytechnic’s priorities on equity, diversity, inclusion and Indigenization (EDII).

Interview process may consist of a practical skills component.

Notes:

The Polytechnic requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown Polytechnic may keep applications for up to 12 months and may contact you for future opportunities.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

Apply on georgebrown.csod.com About employer

More about this job

Responsibilities

The incumbent oversees the administration, maintenance, and development of client services software databases while providing technical support and training to staff. They are responsible for data analysis, generating statistical reports, and ensuring system integrity to support student services.

Requirements

Candidates must possess a minimum three-year diploma or degree in Computer Science or Information Systems, along with at least five years of related experience. Proficiency in Microsoft Office, Power BI, and SQL database administration is required.

Skills

Software administration
Data analysis
Database management
Troubleshooting
Project management
System integration
Training development
User experience design
Data integrity
Statistical reporting
Microsoft Excel
Power BI
SQL
Technical documentation
Communication skills
Problem solving

Benefits

Pension plan
Holiday time
Vacation time
Tuition assistance program
Discounted continuing education courses

Visa sponsorship

Not detected in the job text

Keywords

Software Support
Data Analysis
ClockWork
Point n Click Solutions
Database Administration
SQL
Power BI
Microsoft Excel
Microsoft Access
System Troubleshooting
User Experience
Data Integrity
Project Management
Technical Training
Student Information System
Campus Labs
Statistical Reporting
Information Technology
Data Security
Hybrid Work

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Jobs in Canada