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Added 19 mins ago
Student Support, Software and Data Analysis Coordinator
George Brown Polytechnic
Toronto, ON
Must have worked in an environment that required strong computer skills and knowledge
Added 19 mins ago
YR
Secondary Long Term Occasional (LTO) 100% Business (BAF3M, CIA4U)
York Region District School Board
Whitchurch-Stouffville, ON
- Full-time
At the York Region District School Board, we can offer you a challenging and rewarding career in public education. We support our teachers in their commitment to ensuring student success.…
Added 19 mins ago
YR
Secondary Long Term Occasional (LTO) 66% Gr 9, Gr 11/12 Drama (ADA1O1,ADA3,ADA4)
York Region District School Board
Richmond Hill, ON
- Full-time
At the York Region District School Board, we can offer you a challenging and rewarding career in public education. We support our teachers in their commitment to ensuring student success.…
Added 19 mins ago
VC
K-7 Educational Assistants On-Call (EAOC)
Vancouver Christian School
Vancouver, BC
- Full-time
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Added 19 mins ago
VC
High School Educational Assistants On-Call (EAOC)
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- Full-time
…Assistant is supervised by the High School Inclusive Education Coordinator and works with teachers to support student…
Added 34 mins ago
UO
Senior Program Assistant, Year 1
University of British Columbia
Vancouver, BC · UBCV | Life Sciences Centre (LSC)
- $5,027 to $5,413 CAD / month
- Full-time
…to course development, faculty recruitment and responding to student…
Added 34 mins ago
MU
Office Assistant C (Exam Coordinator)
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Montreal, QC · Redpath Library
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LB
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…free one-on-one mentoring for elementary students in need of support in reading and math. Recipients are teacher-identified elementary school children who struggle with basic academics (the…
Added 2 hours ago
QW
Personal Support Worker - Days and Weekends - Whitby
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Whitby, ON
- $20 to $23 CAD / hour
- Part-time
The Personal Support Worker is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the…
Added 2 hours ago
PC
Commander of Performance and Development
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Alternate Community Emergency Management Coordinator under the deputy Chief of Program Development within the Regional Emergency Management Program.
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Maths Teacher - 6th to 8th grade ICSE for AY 2027 - 2028
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- Full-time
…Universal is to enable students to learn effectively and to provide support for the academic and pastoral needs of the students. The teacher should always support the aims and values of the…
Added 2 hours ago
CP
Student Recruitment Marketing and Events Coordinator
Chartered Professional Accountants of British Columbia
Vancouver, BC
- $5,150 to $61,550 CAD / year
- Contract
The Coordinator serves as a first point of contact for prospective learners, responding to inquiries and providing information about CPA education pathways, programs, and admission…
Added 2 hours ago
Evaluation Lead - Centre for Wise Practices in Indigenous Health
Women's College Hospital
Toronto, ON
Applicants must reside and be legally eligible to work in Ontario
Added 2 hours ago
PC
Commander of Performance and Development
Perth County
Stratford, ON
- Full-time
Alternate Community Emergency Management Coordinator under the deputy Chief of Program Development within the Regional Emergency Management Program.
Added 2 hours ago
MD
Staff Attorney Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00 a.m · If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework
Added 3 hours ago
UO
Employer Relations Specialist
University of Calgary
Calgary, AB
- Full-time
The Centre for Career & Personal Development in Student Experience and Support is currently seeking a Full-time Regular Employer Relations Specialist.
Added 3 hours ago
UO
Program Assistant, Indigenous Student Access Program
University of Calgary
Calgary, AB
- Part-time
The Indigenous Student Access Program in Student Experience and Support invites applications for a Program Assistant. This Fixed Term Recurring Part-time position is for approximately 4…
Added 3 hours ago
Simulation Operations Lead
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Reporting to the Dean, School of Nursing, the Simulation Coordinator provides leadership for the planning, operation, and continuous improvement of the School of Nursing's Clinical Skills…
Added 3 hours ago
Coordinator, Academic Collaborations and Pathways
Wilfrid Laurier University
Waterloo, ON
In addition, the incumbent will be required to work at the Brantford campus as directed by their manager, typically 2 days per week
Added 3 hours ago
Outreach, Engagement & Events Coordinator (Term)
University of Toronto
Mississauga, ON
The Outreach, Engagement & Events Coordinator plays a key role in advancing UTM's student recruitment, outreach, communications, admissions, and engagement priorities. As a member of the…
Added 4 hours ago
YO
Recruitment & Systems Coordinator
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- Full-time
The Recruitment and Systems Coordinator is responsible for sourcing and recruiting high-quality candidates, while developing systems to track, pre-qualify, and maintain a pipeline of staff…
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Aggregate Mapper - Research Scientist 2
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UO
Graduate Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Director, Office of Education, the Graduate Coordinator provides dedicated program graduate support to the faculties and programs in the College, working collaboratively…
Added 4 hours ago
HN
Director of Care
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St. Catharines, ON
- Full-time
Lead, coach and develop the interdisciplinary residence team, including the Transitions Coordinator, Counsellor, Registered Nurses and Personal Support Workers, while providing guidance and…
Added 7 hours ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
In support of the University's and Residence Service's overall recruitment and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to…

George Brown Polytechnic

Student Support, Software and Data Analysis Coordinator

Toronto, ON, Canada

SALARY: Payband J, starting rate $44.48 per hour

Apply on georgebrown.csod.com About employer

Applications open in a new tab.

Job details

Pay: SALARY: Payband J, starting rate $44.48 per hour
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Competition Number: REQ 7550

TITLE: Student Support, Software and Data Analysis Coordinator

DIVISION: Student Wellbeing & Support

SALARY: Payband J, starting rate $44.48 per hour

SCHEDULE: Monday to Friday, 8:30 am to 4:30 am

HOURS PER WEEK: 35

LOCATION: 200 King St.E.

WORK MODALITY: Hybrid (2 days on-site)

STATUS: Full-Time Support

VACANCY: Replacement

EFFECTIVE DATE: Immediately

CLOSING DATE: November 20, 2026

Land Acknowledgement: George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement: George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision: To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary

Reporting to the Sr Manager Career Services and Student Success Analytics, the incumbent is the Coordinator, Software Support and Data Analyst for the services areas of Accessible Learning Services, Counselling & Student Well-being and Student Accommodation Support Services. The incumbent will oversee the ongoing operation, development, and maintenance of client services software databases utilized by the service areas (currently Point n Click Solutions and ClockWork) in close collaboration with the other service area Managers. They are the main point of contact for troubleshooting system errors, developing and implementing new functionality, reviewing new releases, monitoring user input, and recommending improvements to enhance or improve the user experience and the accuracy of data reports.

The incumbent plays a key role in responding to new business requirements, updates and system enhancements including supporting deployment and development of client-management software platform. The incumbent is responsible for assisting staff with system troubleshooting and training on forms and processes and creates new training and system documentation on an ongoing basis. The incumbent will also work closely with the Sr. Manager to identify new software solutions to meet service area needs.

Key Responsibilities

Provide support for the ongoing administration, operation, maintenance, customization, project management, integration and troubleshooting of service area client management software systems (ClockWork and Point n Click Solutions) and be the subject matter expert and primary contact for the day-to-day administration of the system.
Maintain test environments or test cases to trial new versions, review new modules, test modifications, monitor impact, gather feedback from users, and plan, test, and execute software upgrades by reviewing version release notes and system changes.
Modify system according to feedback from department users, IT and the software developer, including executing customizations to the base software, generating customized forms, editing permissions, designing new functionality, and maintaining system confidentiality and data security.
Develop and maintain permission grids, set up and close accounts as staff move through the department, and in collaboration with system users, develop training and training documents around best practices for all departmental systems.
Provide recommendations for technical process improvements that optimize efficiency, enhance user experience and data security, proactively problem solve connectivity issues, notify Manager and make recommendations concerning emerging issues, and be responsible for staff laptop setup, troubleshooting and triage where applicable to IT.Create user experience surveys using Campus Labs and other platforms to obtain feedback data and regularly audit user data entry practices and reports to ensure data integrity and accuracy for reporting purposes.
Define consistent report templates used to compile and maintain student data and departmental statistical data, with emphasis on student experience and health equity, and perform detailed analysis and synthesis of departmental statistical data using Excel, Power BI, and other software systems.
Group data and format reports in a presentable manner, verify the accuracy of data before distribution, answer questions regarding reports as required, and run and submit reports to managers for Ministry and departmental purposes according to the agreed upon schedule.
Other duties as assigned.

Educational and Experience Requirements

Minimum three-year diploma, degree, or equivalent from a recognized post-secondary institute in Computer Science, Information Systems/Technology or related.
Microsoft certification preferably in Excel, Access and Power BI, knowledge of SQL Database, and administration is required.
Minimum five (5) years of related experience. Must have worked in an environment that required strong computer skills and knowledge.
Minimum three years of computer-related work experience, working with software applications and databases. Ability to plan, define, and implement, software requirements and upgrades for new and existing systems.
Advanced knowledge of MS Office (e.g. Excel, Word and Access) for data manipulation and analysis. Experience working with a student information system in a post-secondary setting.
Experience working in health services environments is highly desirable.
Experience with service user experience surveys or other forms of user experience data collection and reporting.

Skills and Attributes

Well-defined communication skills to articulate technical problems and solutions, excellent problem-solving skills. Able to develop training materials and provide training to new staff members.
Strong planning, organizational, time management, and consultation skills.
Able to manage competing responsibilities, prioritize short-term and long-term tasks, and delegate tasks.
Able to lift up to 20 kg or 44 lbs (i.e., computers, monitors, AT equipment, boxes of printer paper, supplies, etc.).
Excellent collaboration, teamwork, and interpersonal skills at a professional level.
Demonstrated commitment to uphold the polytechnic’s priorities on equity, diversity, inclusion and Indigenization (EDII).

Interview process may consist of a practical skills component.

Notes:

The Polytechnic requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown Polytechnic may keep applications for up to 12 months and may contact you for future opportunities.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

Apply on georgebrown.csod.com About employer

More about this job

Responsibilities

The incumbent oversees the administration, maintenance, and development of client services software databases while providing technical support and training to staff. They are responsible for data analysis, generating statistical reports, and ensuring system integrity to support student services.

Requirements

Candidates must possess a minimum three-year diploma or degree in Computer Science or Information Systems, along with at least five years of related experience. Proficiency in Microsoft Office, Power BI, and SQL database administration is required.

Skills

Software administration
Data analysis
Database management
Troubleshooting
Project management
System integration
Training development
User experience design
Data integrity
Statistical reporting
Microsoft Excel
Power BI
SQL
Technical documentation
Communication skills
Problem solving

Benefits

Pension plan
Holiday time
Vacation time
Tuition assistance program
Discounted continuing education courses

Visa sponsorship

Not detected in the job text

Keywords

Software Support
Data Analysis
ClockWork
Point n Click Solutions
Database Administration
SQL
Power BI
Microsoft Excel
Microsoft Access
System Troubleshooting
User Experience
Data Integrity
Project Management
Technical Training
Student Information System
Campus Labs
Statistical Reporting
Information Technology
Data Security
Hybrid Work

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Jobs in Canada