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Added 29 mins ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 29 mins ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
The Senior Software Technical Specialist leads the design, development, integration, and testing of complex operationally critical and safety-critical software systems within the railway…
Added 29 mins ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Burnaby, BC
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 59 mins ago
Manufacturing Execution System (MES) Software Specialist
National Research Council Canada
Ottawa, ON
…world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies…
Added 1 hour ago
SC
Network and Systems Specialist
Stoakley-Stewart Consultants Ltd.
Barrie, ON
- Full-time
This organization is a highly specialized designer and builder of advanced automation systems used in complex manufacturing environments. Known for solving intricate production challenges,…
Added 1 hour ago
NR
Manufacturing Execution System (MES) Software Specialist
National Research Council Canada / Conseil national de recherches Canada
Ottawa, ON
- Full-time
…world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies…
Added 2 hours ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
…customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud…
Added 2 hours ago
SP
Technical Architect Director - PubSec - Mulesoft Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
Added 9 hours ago
ST
Administrative Assistant - Legal Services
SEGULA Technologies
Montreal, QC
- Full-time
We are seeking an experienced and proactive Senior Executive Assistant / Legal Administrative Specialist to deliver comprehensive administrative support to our Legal Services & Contracts…
Added 11 hours ago
T(
Customer Success Solutions Specialist
Teltoo (Acquired by Haivision)
Success, SK
- Full-time
Collaborate with Technical Support, Product Management, and Engineering teams to resolve and escalate
Added 11 hours ago
TT
Air Conditioning & Refrigeration Engineer
Tate Technical Services Limited
Engineer, BC
- Full-time
Experience in commercial and industrial systems (preferred)
Added 12 hours ago
Technical Support Specialist - Bilingual French
Geotab
Oakville, ON · Waterloo, ON
As a Technical Support Specialist, your key area of responsibility will be troubleshooting and resolving technical issues, providing comprehensive support for both Geotab and partner…
Added 12 hours ago
G
Technical Support Specialist - Bilingual French
Geotab
Oakville, ON
- Full-time
As a Technical Support Specialist, your key area of responsibility will be troubleshooting and resolving technical issues, providing comprehensive support for both Geotab and partner…
Added 15 hours ago
CI
Satellite Engineering Student
Calian in Space & Technology
Montreal, QC
- Internship
The Satellite Engineering Student works hand-in-hand with the engineering team, which is based in Saint-Hubert Quebec and operates a fleet of spacecraft. You will learn to monitor and…
Added 16 hours ago
NB
Senior Specialist Hybrid Telecom Platforms
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Specialist – Hybrid Telecom Platforms in the Infrastructure and Operations team at National Bank means acting as an expert in connectivity and cloud environments. This…
Added 19 hours ago
Sr. Inventory Specialist, Supply Chain
Tenstorrent
Toronto, ON
The Sr. Inventory Specialist will be responsible for end-to-end visibility, accuracy, and control of all company-owned inventory across multiple global locations. This role requires a…
Added 19 hours ago
FS
Signal Integrity and Power Integrity Designer
Fidus Systems
Canada
- Full-time
The Senior Signal Integrity and Power Integrity Specialist plays a critical role in ensuring the performance, reliability, and compliance of high-speed electronic systems designed by Fidus.…
Added 21 hours ago
A
Spécialiste en analyse des contraintes - Structures métalliques et composites / Stress Analysis Specialist - Metallic and Composites Structures
Airbus
Montreal, QC
- Full-time
Added 21 hours ago
P
Building Automation Specialist / Senior Automation Systems Technician (BAS006)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Our Client is seeking an experienced BAS Specialist / Senior Automation Systems Technician to support the engineering, configuration, commissioning, troubleshooting, service, and ongoing…
Added 22 hours ago
AG
Senior Operations Technology Specialist
Artemis Gold - Blackwater Project
BC
- Other
Bachelor’s degree or technical diploma in mining engineering, mineral processing, computer science, information systems, data analytics, engineering technology, or a related discipline; an…
Added 1 day ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…medium-complexity operationally critical and safety-critical software systems within the railway signaling domain. Working under the guidance of a Senior Software Analyst or Technical…
Added 1 day ago
SC
Technical Support & Training Specialist
Savaria Corporation
Surrey, BC
- $65,000 to $85,000 CAD / year
- Temporary
Garaventa Lift is seeking a Technical Support & Training Specialist to provide troubleshooting support and product training for our accessibility and mobility equipment. This role is…
Added 1 day ago
FA
Maintenance Control Supervisor
Flair Airlines Ltd.
Toronto, ON
- Full-time
Monitor MCC workload and operational priorities, providing direct support and assuming MCC Controller or MCC Specialist responsibilities when required to maintain continuity of the…
Added 1 day ago
WL
Application Specialist
Wainbee Limited
Saguenay, QC
- Full-time
At Wainbee, you'll work on innovative hydraulic and pneumatic systems, collaborate with customers to solve complex industrial challenges, and manage projects from concept through completion.
Added 1 day ago
WL
Application Specialist
Wainbee Limited
Pointe-Claire, QC
- Full-time
At Wainbee, you'll work on innovative hydraulic and pneumatic systems, collaborate with customers to solve complex industrial challenges, and manage projects from concept through completion.

Geotab

Technical Support Specialist - Bilingual French

Oakville, ON, Canada
Waterloo, ON, Canada

$52,600 - $60,500 CAD

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Job details

Pay: $52,600 - $60,500 CAD
Posting language: English
Posted: Oct 4, 2026

Original job description

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist - Bilingual French who will provide expert technical assistance to customers and partners, diagnosing and resolving complex hardware and software issues for Geotab products (including GO devices and the MyGeotab platform) as well as integrated partner technologies. If you love technology, and are keen to join an industry leader - we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be troubleshooting and resolving technical issues, providing comprehensive support for both Geotab and partner products, and ensuring customer satisfaction through effective problem diagnosis and solution delivery. You will be responsible for handling support cases from initial contact through resolution, maintaining detailed documentation, and contributing to our 24/7 support operations. You will need to work closely with customers, partners, and internal technical teams to escalate complex issues and collaborate on solutions for cameras, keyless systems, and other integrated technologies.

To be successful in this role, you will be a customer-focused professional with excellent communication skills, demonstrating patience, empathy, and the ability to explain technical concepts clearly to users of varying technical backgrounds. In addition, the successful candidate will have strong technical aptitude with experience in programming languages and big data applications, proven problem-solving abilities, and the flexibility to work rotating shifts including days, evenings, nights, weekends, and holidays to support our 24/7 operations.

How you'll make an impact:

Support partners, customers, sales representatives, and internal teams through multiple communication channels including phone, chat, and email

Provide technical expertise on database setup, user management, rules and reporting, device errors, network communications, portal configuration, and product implementation

Diagnose and resolve technical hardware and software issues involving connectivity, installation, and platform inquiries

Coordinate with internal departments on the return and exchange process for Geotab devices and accessories

Deliver successful resolution to all customer complaints and escalate critical concerns to management

Preserve the confidentiality and security of customer data and information

Support Geotab global strategic initiatives

What you'll bring to this role:

Ability to read, write and speak in English and French fluently

Post-Secondary Diploma or Degree in Engineering, Computer Science, or a related field highly valued

1-3 years of experience in a customer service or technical support capacity

1-3 years of experience troubleshooting technical hardware and/or software issues

Expert-level Excel skills including creation of pivot tables and reports

Working knowledge of programming languages such as SQL, Python, C#, or JavaScript highly valued

Working knowledge of data warehouses such as Google BigQuery highly valued

Technical competence using Google Suite for business (Sheets, Docs, Slides)

Comfort speaking with customers by telephone, email, and chat

Strong analytical and problem-solving skills with excellent verbal and written communication

Strong interpersonal and relationship-building skills with the ability to engage with all levels of the organization

Highly organized with the ability to manage multiple tasks and projects simultaneously

Must stay current with technology and have the flexibility to adapt to growing market demands

Experience working within a technical or engineering organization is an asset

Ability to work any schedule in a 24/7 environment including afternoons, evenings, overnights, weekends, and holidays

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

This posting is for an existing vacancy.

Why job seekers choose Geotab:

Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program

*The above are offered to full-time permanent employees only

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.

The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.

Hiring Range

$52,600 - $60,500 CAD

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More about this job

Responsibilities

You will provide expert technical assistance to customers and partners by diagnosing and resolving complex hardware and software issues for Geot software issues. Additionally, you will handle support cases from initial contact through resolution while maintaining detailed documentation and collaborating with internal teams.

Requirements

Candidates must be fluent in English and French and possess 1-3 years of experience in a technical support or customer service capacity. A post-secondary diploma or degree in Engineering or Computer Science is highly valued, along with strong technical aptitude in programming and data applications.

Skills

Technical support
Troubleshooting
Customer service
Bilingual French
Excel
SQL
Python
C#
JavaScript
Google BigQuery
Google Suite
Data analytics
Problem-solving
Communication
Hardware diagnostics
Software diagnostics

Benefits

Flex working arrangements
Home office reimbursement program
Baby bonus
Parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

Visa sponsorship

Not detected in the job text

Keywords

IoT
Connected transportation
Technical Support
MyGeotab
GO devices
Hardware
Software
Data analytics
Machine learning
SQL
Python
C#
JavaScript
Google BigQuery
Google Suite
Pivot tables
Connectivity
Network communications
Portal configuration
Customer satisfaction
24/7 operations
Fleet management
Telematics
Bilingual
Engineering
Computer Science

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