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Sector Portfolio Lead - Hyperscaler Clients - Americas
Arcadis
Calgary, AB · Toronto, ON · Vancouver, BC
- Full-time
- Hybrid
Extensive leadership experience working with Internet & Software clients in the Americas, with clear accountability for sales growth, client portfolio performance and pricing strategy…
Added 1 min ago
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Business Development Director - Hyperscaler Clients - Americas Region
Arcadis
Calgary, AB · Toronto, ON · Vancouver, BC
- Full-time
- Hybrid
We deliver Design, Construction & Engineering Services to our clients. Asset/project types that we deliver within Software & Internet include data centers, offices, logistics…
Added 1 min ago
DH
Corporate Showroom & Events Coordinator
Divine Hardwood Flooring Ltd.
Calgary, AB
- Full-time
Partner with the Corporate Showroom Manager & Product Development to roll out new products to the showrooms and sales teams.
Added 11 mins ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 11 mins ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 40 mins ago
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Strategy Associate - Global Client Policies
TikTok
Toronto, ON
- Full-time
…solutions, forecast policy risks, and control the progress of project implementation. Fully responsible for the design and implementation of global…
Added 1 hour ago
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Associate Product Manager
Loblaw
Brampton, ON
- Full-time
…product developers, quality assurance, and sourcing, to support project milestones, provide progress updates and meet final target launch dates on…
Added 1 hour ago
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Spécialiste de l’implantation et de l’habilitation / Implementation and Enablement Specialist
Planned
Montréal, QC
- Full-time
- On-site
Added 2 hours ago
Marketing Events Manager
Nature Fresh Farms
Leamington, ON
Collaborate with Marketing, Sales, and other departments to define event objectives, key messaging, and success metrics.
Added 2 hours ago
FF
Manager - Financial Planning Analysis
Foliot Furniture
Saint-Jérôme, QC
- Full-time
We are currently seeking a Senior Manager – Financial Planning and Analysis to lead our financial planning and commercial business partnering activities. Reporting to the Senior Director,…
Added 2 hours ago
JF
Key Account Manager
Johnvince Foods
Toronto, ON
- Full-time
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
Added 2 hours ago
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IT Specialist, Enterprise Applications - Supply Chain Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
As a recognized subject matter expert within the Supply Chain domain, you will contribute to both project-based initiatives and ongoing operational support. You will lead or support the…
Added 2 hours ago
AI
PMA Project Engineer
AerSale, Inc.
Burlington, ON
- Full-time
…Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services,…
Added 3 hours ago
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Product Manager
SiftMed
St. John's, NL
- Full-time
SiftMed is hiring a Product Manager to join our product team and report to the VP, Product Management. Our PMs lead projects rather than owning fixed product areas. A single project often…
Added 3 hours ago
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Senior Health & Benefits Consultant - Ottawa based position
Marsh
Ottawa, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
Senior Manager, Growth Marketing
Questrade
Toronto, ON
The Sr. Manager, Growth Marketing is the day-to-day strategic lead and cross-channel engine driving new, high-value customer acquisition at QuestEnterprise. Acting as an end-to-end growth…
Added 4 hours ago
Senior Manager, Demand Generation
Questrade
Toronto, ON
Sales Enablement & Prospect Routing: Own and optimize the lead-scoring and routing systems that identify high-value prospects from behavioral and account signals, surfacing and…
Added 4 hours ago
PC
Sales & Client Development Representative - Design-Build
PalmView Custom Homes
Vaughan, ON
- Full-time
…and close projects. If you understand construction and enjoy sales, this is a strong…
Added 4 hours ago
CA
Product Specialist
CATBL ABB Electrification Canada Inc.
Montréal, QC · Saint-Laurent, QC
- Full-time
The work model is hybrid with minimum 3 days per week at the office
Added 8 hours ago
TW
Marketing Manager
TCS World Travel
Canada
- Full-time
We are looking to hire a Marketing Manager to join our team! Reporting to the Director of Marketing, you'll lead the marketing strategy for the iconic Four Seasons Private Jet Experience,…
Added 10 hours ago
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Data Engineer
Citylitics
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
…public agencies into real-time market signals and high-value sales intelligence. Leading infrastructure vendors, engineering firms, and construction companies use the platform to identify…
Added 12 hours ago
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Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
Must possess excellent technical skills in AutoCAD · Must have good organizational, communication and presentation skills and a strong desire to serve the customer
Added 12 hours ago
CC
Junior Estimator and Inside Sales (Exterior Cladding and Building Envelope)
Change Connect
Toronto, ON
- Full-time
Work closely with sales representatives and technical staff on project pursuits
Added 12 hours ago
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Retail Production Manager
Acosta
Mississauga, ON
- Full-time
…has made Premium Retail Services one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with…
Added 12 hours ago
NM
Senior Estimator
NS Modular
Edmonton, AB
- Full-time
NS Modular delivers a comprehensive suite of services, providing expertise and integrated solutions from project concept, procurement through fabrication, assembly, and construction. NS…

Technical Support Engineer - OT Communications/IEC 61850

Markham, ON, Canada

For candidates applying to a Canadian-based position, the pay range for this position is between $110 500,00 and $160 500,00 CAD. · Full-time

Apply on gevernova.wd5.myworkdayjobs.com About employer

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Job details

Pay: For candidates applying to a Canadian-based position, the pay range for this position is between $110 500,00 and $160 500,00 CAD.
Job type: Full-time
Experience: 10+ years in industrial communications in the power system or similar industrial domain, or advanced degree qualification, in lieu of less experience
Posting language: English
Posted: Oct 10, 2026

Original job description

Job Description Summary

Networks and Communications Engineers in the Customer Support Level 3 (global) team are Engineers specialized in communication protocols and Networks and Communications Engineers in the Customer Support Level 3 (global) team are Engineers specialized in communication protocols and Ethernet-based networks in the Grid Automation (GA) domain, especially focused on IEC 61850 communication and engineering.

The primary function of the Customer Support Level 3 (L3) Lead Expert is technical support to customers through the Customer Support Level 1 and Level 2 regional teams.
The key responsibility for this position will be IEC 61850-related support for the newest “GridBeats™ APS” protection and control solution, integration into automation and control systems and fault-finding of customer-reported communication issues.
In this role, you will collaborate with GA Sales/Business Development teams, Product Management and Products R&D. You will be expected to demonstrate technical leadership, teamwork capability and the ability to keep up with evolving technologies in the grid automation communication domain.#LI-ML2

Job Description

Responsibilities

L3 technical support on assigned product platforms, covering both pre-sales and post-sales tasks. Proactively develop team expertise on other Products platforms. This role covers mainly products from Stafford, Bilbao, Markham, which currently include P40, P40A, P40AE, 650, MM, UR, 8 series and legacy products.
Investigate reported communication and network-related issues related to the range of products, with emphasis on IEC 61850 and Ethernet networks; develop Application Notes, articles and guidance notes to drive product sales and facilitate GA project delivery.
Resolve customer complaints (ACT) on products and prepare necessary customer communication such as Customer Technical Reports, accountable for resolving most critical cases such as communication disconnections. Site visits as necessary for gathering evidence for analysis, troubleshooting or customer meetings.
Provide product / applications training on new products and product evolutions; develop and update training modules as necessary. Customer training responsibility in selected cases. Train the trainers from regions.
Lead or contribute to customer events such as regional roadshows or seminars, in-depth training, pilot projects involving new technology.
Collaboration with R&D: contribute to product roadmap as required, e.g. validation of new products and product evolutions.
Maintain broad awareness of GA Product efforts to assure technical quality excellence, timely completion of work and reviews, appropriate use of resources, and responsiveness to customer needs.
Technical leadership in communications in power systems
Participate in industry working groups and conferences, and influence evolution of strategic technologies
Work with PL teams on application and implementation new / evolving standards and technologies in the product roadmap

Required Qualifications

Engineering degree (Communications/Network or closely related discipline)
In-depth understanding of communication protocols (serial and Ethernet) and system engineering processes used in substation automation systems
10+ years in industrial communications in the power system or similar industrial domain, or advanced degree qualification, in lieu of less experience
Ability to travel (globally) up to 10% of time.

Desired Characteristics

Awareness of cybersecurity standards and considerations relevant to substation automation systems and IEDs
Proficiency with presenting and demonstrating technology solutions to customers
Fluent in English; an additional language will be a plus
Work in close collaboration with a multi-site team of experts
Excellent Interpersonal and leadership skills.
Ability to work in small teams.
Lead initiatives of moderate scope and impact.
Ability to work in several projects simultaneously.
Effective problem identification and solution skills.
Proven analytical and organizational ability.
High level of flexibility to adapt to continuous changing business needs in support.

For candidates applying to a Canadian-based position, the pay range for this position is between $110 500,00 and $160 500,00 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is for an existing vacancy.

Additional Information

Relocation Assistance Provided: No

Apply on gevernova.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Technical Support Engineer at GEPR Energy Canada Inc will investigate communication and network problems in grid automation products, resolve critical customer cases, and provide technical support and training. They will also contribute to product roadmaps and represent the team at industry events.

Requirements

Candidates need an engineering degree in communications, networks or a related field, and in-depth knowledge of serial and Ethernet communication protocols in substation automation. They need 10+ years of industrial communications experience in power systems, or an advanced degree in lieu of less experience, and fluent English.

Skills

IEC 61850
Ethernet networking
serial communication protocols
substation automation systems
IED configuration
network troubleshooting
fault analysis
customer technical reporting
technical training development
product application notes
cybersecurity for substation automation
technical presentations and demonstrations
stakeholder collaboration
technical leadership
problem solving

Benefits

Discretionary annual bonus

Keywords

IEC 61850
Ethernet
GridBeats APS
grid automation
substation automation
protection and control
communication protocols
network troubleshooting
technical support
power systems
IED
cybersecurity
technical training
Level 3 support
GEPR

Seniority

Senior

Perks

Performance bonus

Languages

English

Fields of study

Communications
Networks
Electrical engineering

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Work requirements

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