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Added 4 hours ago
GE
Hotel 1st Cook Little Chief 1pm to 9:30 Pm
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor, the Food Truck Handler / Cook is responsible for the safe operation, transportation, setup, food…
Added 4 hours ago
GE
Little Chief Restaurant Host/Hostess
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Restaurant Manager or Shift Supervisor, the Host/Hostess is responsible for greeting and seating guests within the restaurant in a timely manner. Emphasis must be…
Added 4 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 4 hours ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 4 hours ago
CC
Chairman's Club Supervisor, Seasonal PT, Rogers Place, Edmonton AB
Compass Canada
Edmonton, AB
- Part-time
The Chairman’s Club Supervisor is responsible for overseeing the bartenders, servers, and support staff working in this area and ensuring all applicable policies and procedures are followed…
Added 4 hours ago
L
Guest Experience Lead | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Le ou la responsable de l’expérience-invité doit s’assurer que tous les invités (c.-à-d. les clients) vivent une expérience de qualité en magasin. Pour ce faire, il ou elle supervise ou…
Added 6 hours ago
L
Guest Experience Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 6 hours ago
C
Supervisor - VIP Front of House (age restricted 19+)
Cineplex
CPX Brentwood VIP
- Part-time
…integral part of the team who provide an exceptional entertainment experience to each and every guest. The FOH VIP Supervisor leads, trains, coaches, and motivates a dedicated team of FOH…
Added 6 hours ago
AR
Housekeeping Room Attendant
Algonquin Resort
Burlington, ON
- Full-time
· Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
Added 6 hours ago
AR
Guest Service Agent
Algonquin Resort
Regina, SK
- Part-time
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Added 6 hours ago
AR
Room Attendant
Algonquin Resort
ON · Sudbury, ON
- Part-time
· Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
Added 6 hours ago
Banquets Supervisor, Culinary
Northland Properties
Winnipeg, MB
…be yourself and share your infectious personality with every guest in the building and an environment that cultivates the purest definitions of hospitality – even if you lack the necessary…
Added 7 hours ago
Front of House - Supervisor, Food Services
Northland Properties
Calgary, AB
As a Service Co-ordinator, you will help create a welcoming and quality experience for our guests. You will be assisting in the supervision of 15-20 crew members and running the restaurant…
Added 9 hours ago
WC
Overnight Support Worker (2026-354-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Reporting to the Manager and/or Supervisor, Supportive Housing Programs, the Overnight Support Worker plays a key role in ensuring the safety and well-being of residents and the building…
Added 10 hours ago
Retail Associate - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Our retail associates will engage and connect with our guests providing world-a class guest experience. This role is required to be a product expert, using product knowledge to educate and…
Added 11 hours ago
WI
Assistant Restaurant Manager - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.
Added 11 hours ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that…
Added 11 hours ago
WI
Restaurant Supervisor - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.
Added 11 hours ago
WI
Front Office Supervisor - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Be the contact person for all guests or team members who may be requiring immediate assistance from the Front Office Supervisor, and/or follow up with guest concerns as necessary.
Added 11 hours ago
WI
Sommelier - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.
Added 11 hours ago
L
Guest Experience Lead | Westmount
lululemon
Montreal, QC
- Full-time
Le ou la responsable de l’expérience-invité doit s’assurer que tous les invités (c.-à-d. les clients) vivent une expérience de qualité en magasin. Pour ce faire, il ou elle supervise ou…
Added 12 hours ago
L
Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
…evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a…
Added 12 hours ago
L
BOH Key Leader | ZURICH
lululemon
Zurich, ON
- Full-time
The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for…
Added 13 hours ago
CG
Supervisor Full Time
Compass Group Canada
Kingston, ON
- Full-time
…leadership skill and passion for hospitality industry. You are Guest-focused and excited about assisting the Unit Manager and Supervisor team with responsibilities to ensure the successful…
Added 14 hours ago
Server - Spinnakers at Victoria Airport
SSP
North Saanich, BC · Sidney, Brit
…up-to-date on trends in the alcoholic beverage industry. They have experience crafting beverages and serving them with attention to detail. Our restaurants are fast-paced and our servers…

Germain Hôtels

General Support Agent

Montreal, QC, H3A 1Y9, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Reporting to the Guest Services Manager, the General Support Agent is responsible for the hotel lobby, hotel entrance, valet parking and baggage handling. As well as greeting guests who are coming to the hotel and give them all necessary information as well as being available for services as needed.

WHAT YOU'LL DO

Greet guest on arrival, open doors and inform them about parking procedures.
Park cars and retrieve cars as per guest request, record license plate numbers, match guests names and room numbers.
Help guests with baggage and any special requests
Perform related maintenance/cleaning of equipment
Anticipate guest's needs, respond promptly and acknowledge guests even when busy
Assist in the preparation of the conference & banqueting rooms for service, ensuring that all tasks are completed to the correct standard according to business levels as requested by your supervisor;
Become fully conversant with all aspects of the conference & banqueting department. This is to include; conference standards, function sheet translation, room set ups, conference service, banqueting service and conference & banqueting preparation;
Ensure all equipment and rooms are set-up and prepared to hotel standards.
Ensure all equipment is stored in the correct manner, in line with health & safety legislation.
Correctly identify stored bags
Show guests the room features

WHAT YOU'LL BRING

Previous customer service experience
Professional, enthusiastic, energetic, a people person
Able to lift up to 50lb, reach, bend, push and stoop
Able to work in a standing position for up to 5 hours
A second language, an asset
Excellent customer service
Current drivers license (able to drive automatic and standard transmission)

WHAT WE OFFER

A percentage of the group insurance is paid by the employer for full time employees
Promotional rate to discover Germain Hôtels properties through Canada
Opportunities to develop your career within a growing company across Canada
Access to the hotel gym
Employee referral program
Employee Assistance Program for team member and their family

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More about this job

Responsibilities

The General Support Agent is responsible for greeting guests, managing valet parking, and assisting with baggage handling. They also support the conference and banqueting department by preparing rooms and ensuring equipment is maintained to hotel standards.

Requirements

Candidates must have previous customer service experience and a valid driver's license for both automatic and standard transmissions. The role requires the physical ability to lift up to 50lb and work in a standing position for extended periods.

Skills

Customer service
Valet parking
Baggage handling
Communication
Maintenance
Cleaning
Event setup
Driving
Physical stamina
Attention to detail

Benefits

Group insurance
Promotional hotel rates
Career development opportunities
Hotel gym access
Employee referral program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Valet
Hospitality
Baggage Handling
Event Preparation
Banqueting
Maintenance
Health and Safety
Hotel Operations
Driver's License
Guest Relations

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