Find work in Canada.

524,396 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
Technical Solutions Development Manager, Workspace, Google Cloud
Google
Waterloo, ON
As a Workspace Delivery Manager, you will serve as the primary customer interface for Google Workspace implementations, overseeing deployment strategy, optimization, and service delivery…
Added 1 min ago
N
Department Manager, Administration
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…successful day-to-day operation of Financial Services, Front End, Customer Service and Post Office if applicable. This includes implementation of company standards, the management of…
Added 15 mins ago
TC
TTL Driver
Tiger Calcium Services Inc.
Nisku, AB
- Full-time
Transport, load and unload molten sulphur in safe and professional manner while following Company and site-specific procedures.
Added 15 mins ago
TC
Class 1 Company Driver -Super B 600
Tri-Line Carriers LP
Winnipeg, MB
- Full-time
…Calgary, AB, Edmonton, AB, Winnipeg, MB, and Terrace, BC, our professional drivers operate throughout Western Canada and the Central U.S. We proudly serve industries including oil & gas,…
Added 15 mins ago
TC
Class 1 Company Driver - Super B Bulk 282
Tri-Line Carriers LP
Calgary, AB
- Full-time
…Calgary, AB, Edmonton, AB, Winnipeg, MB, and Terrace, BC, our professional drivers safely deliver freight across Western Canada and the Central United…
Added 45 mins ago
Design Engineer in Training (EIT)
Amrize
Chilliwack, BC
…applicable industry standards, manufacturing requirements, and customer…
Added 45 mins ago
Process EIT
Amrize
Bath, ON
Assist and follow up on process control to ensure the product produced is within quality targets and meets the customer needs
Added 45 mins ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
“I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service…
Added 1 hour ago
Security Site Manager - Victoria Shopping Centre (Guardteck)
Kandor
Victoria, BC
…in ensuring that the site is performing at a high level of Customer Service and following the site’s contractual requirements. This position requires a high level of professionalism and the…
Added 1 hour ago
Account Manager - Calgary (Guardteck)
Kandor
Calgary, AB
This is not a traditional customer service, call centre, marketing, or SaaS customer success role. This position supports field-based security operations and requires experience delivering…
Added 1 hour ago
Senior Account Manager-Metro Vancouver (Guardteck)
Kandor
Burnaby, BC
This is not a traditional customer service, call centre, marketing, or SaaS customer success role. This position supports field-based security operations and requires experience leading…
Added 1 hour ago
Security Guard - Kamloops (Guardteck)
Kandor
Kamloops, BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 1 hour ago
Security Guard - Kelowna (Guardteck)
Kandor
Kelowna, BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 1 hour ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
“I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service…
Added 1 hour ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
“I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service…
Added 1 hour ago
W
(CAN) General Merchandise Associate
Walmart
Richmond, BC
- Part-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 1 hour ago
W
(CAN) General Merchandise Associate
Walmart
Abbotsford, BC
- Part-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 1 hour ago
SA
Food Service Attendant FT - (YUL Airport)
SSP America
Dorval, QC
- Full-time
SSP Canada operates several restaurants throughout the Montreal-Pierre Elliott Trudeau International Airport: Our Food Service Cashier prepare, serve, sell, and maintain food/beverage…
Added 2 hours ago
VA
Veterinary Technician (RVT) - General Practice, Alta Vista Specialty & Emergency Veterinary Centre
VCA Animal Hospitals
Ottawa, ON
- Full-time
Commitment to continuing education and ongoing professional development.
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 2 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Richmond, BC
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Commitment to providing exceptional customer service
Added 2 hours ago
W
(CAN) Asset Protection Associate
Walmart
Hamilton, ON
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 2 hours ago
W
(CAN) General Merchandise Associate
Walmart
Yellowknife, NT
- Part-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 2 hours ago
NS
Buyer
Nova Scotia Power
Halifax, NS
- Full-time
…Senior Buyer, you will be responsible for providing excellent service by understanding customers' needs, who enthusiastically support change, sharing your expertise, taking responsibility…

Germain Hôtels

Guest Service Supervisor

Ottawa, ON, K1N 6E2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years' management or supervisory experience in a hotel context
Posting language: English
Posted: Oct 20, 2026

Original job description

Your repartee is as legendary as your sense of hospitality!

The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels in the art of juggling delicate situations and stands out for his.her responsiveness to the unexpected, he.she ensures an outstanding level of service at all times and makes sure that all team members do the same.

WHAT YOU'LL DO

Plan arrivals including regular guests as well as VIPs to ensure they enjoy a personalized stay.
Support team members in their work and professional development.
Ensure a regular presence in the service areas to ensure that our sense of aesthetics is everywhere and that all health, safety, hygiene, and sanitation regulations are respected.
Be in constant communication with other departments to smoothly coordinate customer service activities, including inventory management during busy periods.
Act as a resource person for the team both in terms of complaint management and the deployment of our service excellence, as well as in the event of an emergency or crisis.

WHAT YOU'LL BRING

Diploma in Hotel Management, an asset
Minimum 2 years' management or supervisory experience in a hotel context
Leader capable of inspiring, motivating and mobilizing teams
Ability to put yourself in the guest's shoes and understand their feelings and concerns
Quick and effective management of requests and problems
Tolerance of unhappy or stressed guests
Strong computer knowledge - experience with OPERA PMS, an asset

WHAT WE OFFER

Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again!
A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

The annual salary for this role is between $52,000 and $62,000, depending on experience, qualifications, and internal equity.

Apply - we look forward to hearing from you!

Germain Hotels may use artificial intelligence-enabled tools to support the screening and assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role requirements.

Apply About employer

More about this job

Responsibilities

Oversee reception, reservations, night audit, and concierge operations while planning personalized arrivals for regular and VIP guests. Support and develop team members, coordinate service with other departments, uphold safety and sanitation standards, and help resolve complaints and emergencies.

Requirements

Requires at least two years of hotel management or supervisory experience and strong leadership, guest-service, and problem-solving abilities. A hotel management diploma is an asset, and computer proficiency is expected; OPERA PMS experience is an asset.

Skills

Team Leadership
Team Development
Guest Service
Complaint Management
Problem Solving
Crisis Management
Communication
Coordination
Inventory Management
Arrival Planning
VIP Guest Service
Hotel Operations
Health and Safety Compliance
Hygiene and Sanitation
OPERA PMS

Benefits

Employee Travel Discounts
Creative and Autonomous Work Environment
On-Site Gym Access

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Hotel Management
Reception
Reservations
Night Audit
Concierge
VIP Guest Service
Guest Relations
Team Leadership
Team Development
Complaint Management
Service Excellence
Crisis Management
Inventory Management
Interdepartmental Coordination
Health and Safety
Hygiene
Sanitation
OPERA PMS
Hotel Management Diploma

Report this job