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Added 15 mins ago
VB
Senior Accountant
Vaco by Highspring
Woodbridge, ON
- $85,000 to $95,000 CAD / year
- Part-time
…reconciliations, and general ledger governance across global…
Added 15 mins ago
OM
Spécialiste en acquisition de talents
Omnicom Media
Montreal, QC
- Full-time
Added 15 mins ago
ME
Financial Planning Analyst
MNP Executive Search & Professional Recruitment
Fort McMurray, AB
- Full-time
…from commercial activities is reinvested back into airport operations and infrastructure to ensure compliance with safety, security and environmental…
Added 15 mins ago
ME
Human Resources Business Partner
MNP Executive Search & Professional Recruitment
Lethbridge, AB
- Temporary
…Kamper Farm Fresh/Wild Rose Packing Inc, to oversee their farm operations, crop production, and processing for sale across Western Canada and the United States. The Kamper Group is deeply…
Added 30 mins ago
TC
Oracle Integration Cloud (OIC) Developer
The Citco Group Limited
Toronto, ON
- Full-time
…supporting Oracle Cloud solutions that enable critical business operations across Human Resources, Finance, and other enterprise…
Added 45 mins ago
SS
Vancouver Public Library - Security Guard
Securiguard Services Ltd.
Vancouver, BC
- Full-time
Added 45 mins ago
U
Warehouse Assosiate
UPS
Kitchener, ON
- Internship
Added 45 mins ago
U
Personal vehicle driver
UPS
Kitchener, ON
- Part-time
Meets local age and operations requirements to operate a vehicle.
Added 45 mins ago
U
Personal vehicle driver
UPS
Guelph, ON
- Part-time
Meets local age and operations requirements to operate a vehicle.
Added 45 mins ago
U
Warehouse Associate
UPS
Guelph, ON
- Internship
Added 45 mins ago
U
Warehouse Associate
UPS
Guelph, ON
- Internship
Added 45 mins ago
U
Personal vehicle driver
UPS
Guelph, ON
- Part-time
Meets local age and operations requirements to operate a vehicle.
Added 45 mins ago
U
Personal vehicle driver
UPS
Kitchener, ON
- Part-time
Meets local age and operations requirements to operate a vehicle.
Added 45 mins ago
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Senior Credit Manager (Specialized Credit)
FCC / FAC
Calgary, AB · Ottawa, ON · Toronto, ON · Regina, SK · Kanata, Ontario
- Full-time
You’ll develop and maintain key relationships within the organization, collaborating with many levels of Operations and senior leadership. If you’re a strong communicator and strategic…
Added 1 hour ago
M
EMT or Paramedic - Full Time - Clinic Manager
Medcor
Windsor, ON
- Full-time
…and scheduling. You will also be responsible for the clinic operations. You will work collaboratively with key client stakeholders, including health, safety, environmental, HR and benefits…
Added 1 hour ago
T
General Counsel
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
…guidance, strengthen governance, and manage risk across our operations in Canada and the US - inheriting an active portfolio while building the processes and external counsel relationships…
Added 1 hour ago
RH
Director of Operations
RNS Health Care Services Inc.
Aurora, ON
- Full-time
RNS Health Care Services Inc. is seeking an experienced and strategic Director of Operations to provide leadership across key areas of the organization, including Human Resources, Client…
Added 1 hour ago
Lead Security Project Technician- Calgary
Kandor
Calgary, AB
…and can support project delivery under the direction of the Operations Manager. The successful candidate will be relied upon to complete assigned tasks accurately, troubleshoot technical…
Added 1 hour ago
MR
Part-Time Sales Associate
Match Retail
Cambridge, ON
- Part-time
Added 1 hour ago
E
Administrative Assistant (Entry Level)
evertz.io
Burlington, ON
- Internship
…of our business model, playing a key role in both internal operations and client-facing excellence. In this position, you will work closely with various internal teams to generate new ideas…
Added 1 hour ago
RA
Assistant Store Manager
Red Apple Stores ULC
Fort Qu'appelle, SK
- Full-time
Added 1 hour ago
S
Operations Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 1 hour ago
S
Beauty Advisor - Part Time
sephora.com
Peterborough, ON
- $19.2 to $22.6 CAD / hour
Be available during peak retail operations (nights, weekends and holidays)
Added 1 hour ago
AR
Lease and Rental Administrative Specialist
Altruck Rentals
Guelph, ON
- Full-time
…truck dealership environment. Experience with leasing, rental operations, financial transaction processing, or automotive and commercial vehicle administration will be considered an…
Added 2 hours ago
S
Beauty Advisor - Part Time
Sephora
Victoria, BC
- $19.85 to $24.8 CAD / hour
- Part-time
Be available during peak retail operations (nights, weekends and holidays)

Germain Hôtels

Guest Services Agent

Ottawa, ON, K1V 2C1, Canada

Hiring hourly rate: $21.93 · Full-time

Apply About employer

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Job details

Pay: Hiring hourly rate: $21.93
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

"What can I do for you?" is your mantra!

We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay.

WHAT YOU'LL DO

Check-in and check-out, verify and detail arrivals and departures, and ensure that internal activities run smoothly.
Respond with care and attention to all guest requests, using your individuality and creativity to constantly improve their experience.
Respond to guests' requests courteously and efficiently, whether in person, by telephone or by email.
Resolve guest issues and concerns in a proactive, satisfaction-oriented manner.
Collaborate with other departments to provide relevant information that enables us to offer a personalized experience to our guests.

WHAT YOU'LL BRING

Diploma in Hospitality, an asset
Excellent oral and written communication skills
Natural customer service orientation with a positive attitude
Ability to handle difficult situations with professionalism and calm
Strong listening skills to understand guest needs and preferences
Good computer skills and experience with OPERA PMS, an asset

WHAT WE OFFER

Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again!
A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

Hiring hourly rate: $21.93

This position is unionized, and compensation is set as per the current collective agreement.

Apply - we look forward to hearing from you!

Germain Hotels may use artificial intelligence-enabled tools to support the screening and assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role requirements.

Apply About employer

More about this job

Responsibilities

The Guest Services Agent is responsible for managing guest check-ins and check-outs while providing personalized, attentive service to ensure a memorable stay. They must proactively resolve guest issues and collaborate with other departments to maintain smooth internal operations.

Requirements

Candidates should possess excellent communication skills, a positive attitude, and the ability to remain calm under pressure. A diploma in Hospitality is considered an asset, as is experience with OPERA PMS software.

Skills

Customer service
Communication skills
Problem solving
Professionalism
Active listening
Computer skills
Opera PMS
Conflict resolution
Interpersonal skills
Time management

Benefits

Travel discounts
Gym access

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Check-in
Check-out
Customer Experience
Opera PMS
Front Desk
Communication
Problem Solving
Professionalism
Customer Orientation
Hotel Operations
Guest Relations

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