Jobs in Canada

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https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/38504/?utm_medium=jobshare&utm_source=External+Job+Share
Chubb
Montreal, QC
- Contract
…compagnie se distingue grâce à un large éventail de produits et services, une vaste capacité de distribution, une santé financière exceptionnelle, son excellence en souscription, une…
Added 1 min ago
LB
Senior Bilingual Administrator
Laurentian Bank
Toronto, ON
- Full-time
Knowledge of the financial services industry and its regulatory environment.
Added 1 min ago
Fantasyland Hotel Room Attendant
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
Must have a good working knowledge of the English language · Must have knowledge of cleaning techniques and practices
Added 1 min ago
TS
Relief Case Worker, Community Participation Supports
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Part-time
Must have valid Ontario Class “G” Driver’s license (accessible to a vehicle may be required)
Added 1 min ago
Laboratory Assistant - (BCGEU) - Casual (Float) - Kamloops, BC
LifeLabs
Kamloops, BC
…Canadians through accessible, accurate, and innovative diagnostic…
Added 1 min ago
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Laboratory Assistant BCGEU - Part Time Regular Float - Vancouver, BC
LifeLabs
Vancouver, BC
- Part-time
…Canadians through accessible, accurate, and innovative diagnostic…
Added 1 min ago
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Laboratory Assistant (BCGEU) - Part Time Regular (Float) - Vancouver, BC
LifeLabs
Vancouver, BC
- Part-time
…Canadians through accessible, accurate, and innovative diagnostic…
Added 2 mins ago
TM
Logistics Supervisor
T Musselman Excavating
Peterborough, ON · Petersburg, Ontario
- Full-time
The Logistics Supervisor is responsible for coordinating the daily, weekly, and long-term scheduling of field personnel, trucking, equipment, and operational resources to support efficient…
Added 16 mins ago
JI
Technical Editor
J.D. Irving, Limited
NS · Dartmouth, NS
- Full-time
…life. We are proud to deliver quality professional technical services including Engineering, Integrated Logistics Support, Technical Editing, Configuration Management, Project Management,…
Added 16 mins ago
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Home and Community Care Representative
Government of Nunavut Recruitment
Baker Lake, NU
- Full-time
Reporting to the Supervisor, Home and Community Care, the incumbent provides Inuktitut and English, interpretive, health and support services to clients to enable them to stay in their…
Added 17 mins ago
KL
Temp P/T Registered Nurse- Nights
Kindera Living
Hamilton, ON
- Full-time
…and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address…
Added 17 mins ago
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Superviseur lignes moteurs MRO / MRO Engine Line Supervisor
RTX
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
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Bookkeeper, ease Cloud Accounting Services
MNP
Regina, SK
- Full-time
Make an impact with our ease Cloud Accounting Services team as a Accounting Technician. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly…
Added 17 mins ago
GH
Guest Services Supervisor
Germain Hôtels
ON · Mississauga, ON
- Full-time
The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels…
Added 17 mins ago
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Représentant(e) au service à la clientèle bilingue, Centre du service des risques des particuliers (contrat de 12 mois)
Chubb
Montreal, QC
- Full-time
…compagnie se distingue grâce à un large éventail de produits et services, une vaste capacité de distribution, une santé financière exceptionnelle, son excellence en souscription, une…
Added 32 mins ago
DS
Supervised Behaviour Therapist
Developmental Services of Leeds and Grenville
Brockville, ON
- Temporary
The behavioural function pertains to individual and group support strategies that promote social, academic, emotional, motivational and interpersonal functioning. A Supervised Behaviour…
Added 32 mins ago
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Student, Power Engineering
Nutrien
Dalemead, AB
- Internship
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 32 mins ago
TH
Electrical and Plumbing Sales Associate: Part Time - LANGFORD
The Home Depot
Victoria, BC
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 32 mins ago
TH
Millwork Sales Associate: Part Time - COURTENAY
The Home Depot
Courtenay, BC
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 32 mins ago
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Inventory - Field Data Collector
Acosta
Casselman, ON
- Part-time
Communicate regularly with Retail Supervisor / Team Lead.
Added 32 mins ago
Grain and/or Crop Inputs Plant Operator Temp
Cargill
Rycroft, AB
Shift Available: Day shift
Added 32 mins ago
KM
Spécialiste en facturation bilingue (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
- Full-time
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in…
Added 32 mins ago
CC
Supervisor, Office of the President and Social Media
Cogeco Connexion
Burlington, ON
- Full-time
…ensuring representatives are promoting Cogeco’s full range of services and maximizing sales opportunities. The incumbent is responsible for maintaining the highest level of customer…
Added 32 mins ago
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Inside Sales Representative
OPENLANE
Nisku, AB
- Full-time
Drive dealer sales growth by utilizing OPENLANE technology tools, implementing strategic ideas, and selling at auction ancillary services.
Added 46 mins ago
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Cook
FearIsNotLove
Calgary, AB
- Part-time
…abuse through a comprehensive range of innovative programs and services; from prevention and education to counselling and emergency…

Germain Hôtels

Guest Services Supervisor

ON, Canada
Mississauga, ON, L4V 0A1, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years' management or supervisory experience in a hotel context
Posting language: English
Posted: Nov 12, 2026

Original job description

Your repartee is as legendary as your sense of hospitality.

The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels in the art of juggling delicate situations and stands out for his.her responsiveness to the unexpected, he.she ensures an outstanding level of service at all times and makes sure that all team members do the same.

WHAT YOU'LL DO

Plan arrivals including regular guests as well as VIPs to ensure they enjoy a personalized stay.
Support team members in their work and professional development.
Ensure a regular presence in the service areas to ensure that our sense of aesthetics is everywhere and that all health, safety, hygiene, and sanitation regulations are respected.
Be in constant communication with other departments to smoothly coordinate customer service activities, including inventory management during busy periods.
Act as a resource person for the team both in terms of complaint management and the deployment of our service excellence, as well as in the event of an emergency or crisis.

WHAT YOU'LL BRING

Diploma in Hotel Management, an asset
Minimum 2 years' management or supervisory experience in a hotel context
Leader capable of inspiring, motivating and mobilizing teams
Ability to put yourself in the guest's shoes and understand their feelings and concerns
Quick and effective management of requests and problems
Tolerance of unhappy or stressed guests
Strong computer knowledge - experience with OPERA PMS, an asset

WHAT WE OFFER

Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again!
A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

The annual salary for this role is between 53 873$ and 67 341$, depending on experience, qualifications, and internal equity.

Apply - we look forward to hearing from you!

Germain Hotels may use artificial intelligence-enabled tools to support the screening and assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role requirements.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Guest Services Supervisor oversees daily reception, reservations, and concierge operations while ensuring high service standards. They also support team development, coordinate inter-departmental activities, and manage guest complaints or emergencies.

Requirements

Candidates should have at least 2 years of supervisory experience in a hotel setting and strong leadership capabilities. Proficiency in hotel management software like Opera PMS and a diploma in Hotel Management are considered assets.

Skills

Hotel management
Team leadership
Customer service
Complaint management
Crisis management
Reception operations
Night audit
Concierge operations
Staff development
Inventory management
Opera PMS
Communication
Problem solving
Hospitality

Benefits

Travel discounts
On-site gym

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hotel Management
Reception
Reservations
Night Audit
Concierge
Opera PMS
Leadership
Team Mobilization
Customer Service
Complaint Management
Crisis Management
Inventory Management
Hospitality
VIP Services
Staff Development
Health and Safety

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Work requirements

Jobs in Canada