Host
- Baie-Saint-Paul, QC, G3Z 0G2, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Creating a warm first impression is your specialty.
Skilled in interpersonal relations, you enjoy making people happy through simple gestures that make them smile. You welcome guests, help them settle in, and pay attention to the small details that make all the difference. With your strong organizational skills and calm under pressure, you help ensure a smooth, welcoming, and well-orchestrated experience for every guest, while actively contributing to the efficient flow of dining room service.
WHAT YOU’LL DO
- Take care of guests from arrival to departure, offering a warm welcome and responding proactively to their needs
- Escort guests, manage reservations and waitlists, and coordinate the seating plan to ensure smooth service flow
- Collaborate closely with the service team to deliver a seamless dining experience
- Assist with setting up dining areas, meetings, and banquet spaces
- Support service as needed, including setup, clearing, and organizing
- Maintain cleanliness, stocking, and proper storage of equipment
- Follow all applicable standards and regulations, including those related to beverage service
WHAT YOU’LL BRING
- High school diploma or equivalent experience
- Previous restaurant experience (an asset)
- Ability to provide warm, professional customer service in a fast-paced environment
- Strong organizational skills and ability to work under pressure
- Positive attitude, teamwork mindset, and versatility
- Good physical condition and ability to stand for extended periods
- Strong communication skills in both French and English (spoken and written), due to interactions with English-speaking guests and colleagues across Canada
WHAT WE OFFER
- Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again!
- A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are;
- Squats help you relax? Get access to a state-of-the-art gym right in your workplace.
Apply - we can’t wait to meet you!
More about this job
Responsibilities
The host is responsible for providing a warm welcome to guests, managing reservations, and coordinating seating to ensure a smooth dining experience. They also assist with the setup and maintenance of dining and banquet areas while collaborating with the service team.
Requirements
Candidates must have a high school diploma or equivalent and the ability to work in a fast-paced environment. Strong communication skills in both French and English are required, along with the ability to stand for extended periods.
Skills
- Customer service
- Interpersonal relations
- Organizational skills
- Communication
- Teamwork
- Problem solving
- Attention to detail
- Reservation management
- Seating coordination
- Dining room service
- Professionalism
- Versatility
Benefits
- Travel discounts at Germain Hotels
- Work environment that fosters creativity and autonomy
- Access to a state-of-the-art gym
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
- Administrative
Keywords
- Host
- Customer Service
- Restaurant
- Dining Room
- Reservations
- Waitlist Management
- Hospitality
- Banquet
- Service Flow
- Communication
- Teamwork
- Organization
- Professionalism
- Germain Hotels