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Added 39 mins ago
OA
Field Marketing Manager-Acheson, AB
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- Other
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Added 54 mins ago
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Added 54 mins ago
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Added 54 mins ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Added 2 hours ago
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Added 2 hours ago
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Added 2 hours ago
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Hairstylist
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Added 2 hours ago
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Aircraft Maintenance Engineer (AME) - Kingston
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- Full-time
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Added 2 hours ago
LA
Automotive Parts Representative
Lordco Auto Parts
Parksville, BC
- $19 to $25 CAD / hour
- Full-time
…locations across Western Canada and is a family-owned and operated business since 1974. Start your career in the automotive industry and grow with us…
Added 2 hours ago
CC
Retail Shift Leader
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- Part-time
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Added 3 hours ago
TH
Head Cashier Part Time (DARTMOUTH)
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Dartmouth, NS
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Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.

Gerrie Electric Wholesale Ltd.

Inside Sales - Welland

Welland, ON, Canada

Pay From: $22.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay From: $22.00 per hour
Job type: Full-time
Apply by: Nov 27, 2026
Education: High school diploma
Experience: This role requires 2–4 years of experience in inside sales, customer service, or a related role, ideally with familiarity in the electrical industry or a distribution environment.
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Overview

Gerrie Electric is one of the largest independent electrical distributors with twenty-four key locations in Ontario and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.

Culture

Our core purpose is Customer First- Employee Driven. We strive for an inspiring culture and integrity in all that we do.

Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.

We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.

What You Will Be Doing

Pay From: $22.00 per hour

Reason for vacancy: This is a backfill for an existing position within the team.

The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen relationships, drive sales growth, and position Gerrie as a trusted partner.

Order Management

Process orders, enter purchase orders, manage order entry and credits/RMAs, monitor backorders, track orders, confirm product availability, and coordinate logistics to ensure on-time completion, and expedite lead times to meet customer deadlines.

Quoting and Pricing

Prepare accurate quotes for customer projects, maintain pricing and margin, renew pricing contracts, and negotiate with vendors to secure the best value.

Customer Support

Respond quickly to customer inquiries, provide product information and alternatives when items are unavailable, resolve product or delivery issues, and handle rush orders when required.

Relationship Building

Cultivate and maintain strong customer and vendor relationships, supporting long-term partnerships and repeat business.

Sales Development

Follow up on quotes, source solutions for customer needs, open new accounts, and contribute to growing sales in specialized product areas

Collaboration and Communication

Work closely with outside sales representatives, counter staff, account managers, and branch operations to provide seamless service and support

Skills And Experience Required

Brings a customer-focused approach with foundational industry and product knowledge, supported by strong communication skills and technical proficiency to effectively support sales and service activities.

This role requires 2–4 years of experience in inside sales, customer service, or a related role, ideally with familiarity in the electrical industry or a distribution environment.

Industry and Product Knowledge

Familiarity with the electrical industry is preferred, with a willingness to learn and grow within the role. Able to understand and communicate a broad range of product offerings to support customer needs.

Systems and Technical Capability

Proficient in ERP systems (JD Edwards preferred) and other computer applications, supporting efficient order processing, data management, and day-to-day operations.

Customer Relationship Management

Proven experience in customer service or sales, with the ability to build relationships, understand customer requirements, and deliver responsive, solution-oriented support.

Communication and Service Orientation

Strong communicator who can clearly convey information and collaborate effectively with customers and internal teams. Maintains a professional and customer-focused approach in all interactions.

Work Ethic and Growth Mindset

Reliable and adaptable, with a willingness to learn and develop industry knowledge over time. Demonstrates initiative and a positive attitude in supporting team and business objectives.

High school diploma required

Post-secondary education preferred, ideally in Electrical or related field

We believe in taking care of our people

Major medical + dental coverage for yourself and your dependents (flex plan options available)

Employee Assistance Program

Global travel coverage

Pension plan with contribution matching

Training, development and career growth opportunities

Tuition re-imbursement program

Promote from within culture

A diverse and inclusive workplace

Caring and nurturing environment

Don't have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.

Words that our employees use to describe us

Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful

Flexible interview options are available!

Apply About employer

More about this job

Responsibilities

Manage customer orders, quotes, pricing, backorders, and delivery coordination while responding to inquiries and resolving product or delivery issues. Build customer and vendor relationships, follow up on sales opportunities, source solutions, and collaborate with sales and branch teams to support growth and service.

Requirements

Requires 2–4 years of experience in inside sales, customer service, or a related role; electrical industry or distribution experience is preferred. A high school diploma is required, post-secondary education is preferred, and proficiency with ERP systems - ideally JD Edwards - and strong communication and customer service skills are expected.

Skills

Inside Sales
Customer Service
Order Management
Order Entry
Quoting And Pricing
Sales Development
Vendor Negotiation
Product Knowledge
ERP Systems
JD Edwards
Communication
Problem Solving
Logistics Coordination
Electrical Industry Knowledge
Team Collaboration

Benefits

Medical Insurance
Dental Insurance
Employee Assistance Program
Global Travel Coverage
Pension Plan With Contribution Matching
Training And Development Opportunities
Career Growth Opportunities
Tuition Reimbursement
Promotion From Within
Inclusive Workplace

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Electrical Distribution
Customer Service
Order Management
Purchase Orders
Order Entry
Credits And RMAs
Backorders
Order Tracking
Product Availability
Logistics Coordination
Expediting Lead Times
Quoting
Pricing
Margin Management
Pricing Contracts
Vendor Negotiation
Customer Relationships
Vendor Relationships
Sales Development
Account Opening
ERP Systems
JD Edwards
Electrical Products
Distribution Environment

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