Service Technician

Job Description

At Qualtech, stainless steel equipment becomes much more: we build sustainable projects thanks to the talent, precision and commitment of our team. We are looking for an Electrical Designer to work in automation and put their know-how to good use in a stimulating environment, where the quality of work, collaboration and pride of the profession are firmly welded to our daily life. Under the supervision of the Director of Automation, the main mandate of the Automation Service Technician is to support the customer service of the automation and control department at Qualtech Solutions. His role includes supporting customer inquiries and responding to emergency calls.

Why join Qualtech? 

• Participate in the realization of varied and stimulating projects 
• Being part of a dynamic team and a pleasant working atmosphere
• Enjoy an annual performance bonus  
• Access to our comprehensive and modular group insurance plan 
• Take advantage of our retirement savings plan with employer contribution 
• Anytime access to telemedicine and the Employee Assistance Program

Who are we?  

The Qualtech Group has been a growing Quebec company for 30 years now. As a leader in the production of sanitary equipment for the food, dairy, brewing, pharmaceutical and even cosmetic industries, we are proud to offer our local and international customers effective solutions that put their vision into production.

Your mission 

• Understand the client’s needs and understand their processes, propose corrective solutions in order to plan interventions;
• Perform diagnostics for customers and make changes accordingly;
• Participate in the implementation of the corrective solution and then assist the client in resuming its activity;
• Adjust the various instruments and electronic devices of automated systems at customer locations;
• Be available to respond to emergency calls outside regular working hours (about 15% of the time, determined in advance);
• Plan and carry out the programming of programmable logic controllers and operator interfaces;
• Monitoring of PLC & HMI programming models established by clients and by Qualtech.

Profile   

• At least 2 years of experience in a similar or related field;
• Strong knowledge in programmable logic controller programming: Allen Bradley, Schneider, Siemens, Omron and all types of industrial control controllers;
• Valid class 5 licence and ability to travel up to 50% of the time (Canada and USA);
• Good knowledge of French and a minimum intermediate level of English to communicate with the various internal teams outside Quebec and with various clients as needed;
• Experience in the agri-food industry (an asset);
• DEC or DEP directly linked to the domain;
• All other related training combined with the number of years of experience related to the position will be considered.