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Gestion Zagora

Vice President Operations

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English · French
Posted: Nov 3, 2026

Original job description

English section of this bilingual listing.

Gestion Zagora is a young and dynamic company specializing in real estate management. Operating for over 5 years, the company owns and manages a diverse portfolio of residential properties across Montreal, the South Shore, Gatineau, Quebec City, and Cornwall. As part of our continued growth and expansion into new markets, we are seeking an experienced and strategic Vice President of Operations to join our executive leadership team in Edmonton.

Reporting directly to the company's senior leadership, the Vice President of Operations will oversee the company's day-to-day operations, drive operational excellence, and ensure that all departments and business units operate efficiently and effectively. This individual will play a critical role in implementing the company's strategic objectives, optimizing processes, managing resources, and supporting the continued growth of Gestion Zagora.

Key Responsibilities

Oversee the company's overall operations, ensuring efficiency, accountability, and alignment with corporate objectives.
Develop, implement, and execute operational strategies that support the company's short-term and long-term growth.
Lead, manage, and supervise department heads and operational teams across the organization.
Establish clear departmental objectives, performance expectations, and measurable KPIs.
Monitor operational performance and implement improvements to increase productivity and efficiency.
Oversee property management operations, including leasing, maintenance, tenant relations, and building administration.
Ensure consistent operational standards and procedures across the company's property portfolio.
Work closely with senior management to develop and execute business strategies and organizational priorities.
Manage departmental budgets, operational expenses, and resource allocation to ensure financial efficiency.
Identify opportunities to reduce costs, improve profitability, and maximize operational performance.
Develop and implement internal policies, procedures, and systems to support scalable operations.
Monitor organizational performance through regular reporting, KPI analysis, and performance reviews.
Ensure compliance with applicable laws, regulations, contractual obligations, and internal company policies.
Oversee the implementation and optimization of operational technologies, software, and management systems.
Identify operational risks and develop strategies to mitigate potential challenges.
Foster a culture of accountability, collaboration, continuous improvement, and high performance.
Support recruitment, employee development, succession planning, and leadership initiatives in collaboration with HR.
Build and maintain strong relationships with external partners, contractors, suppliers, and service providers.
Represent the company in operational meetings and strategic business discussions.
Perform other executive responsibilities as required.

Qualifications & Skills

Bachelor's degree in Business Administration, Operations Management, Real Estate, or a related field. A Master's degree or MBA is considered an asset.
7–10 years of progressive management experience, preferably in real estate, property management, or multi-site operations.
Strong understanding of residential property management and operational processes.
Proven experience managing multiple departments, teams, and business operations.
Demonstrated ability to develop and execute operational strategies aligned with business objectives.
Strong financial acumen, including budgeting, forecasting, expense management, and financial performance analysis.
Experience establishing KPIs, monitoring performance, and implementing process improvements.
Excellent leadership, decision-making, and problem-solving abilities.
Strong negotiation, communication, and interpersonal skills.
Ability to manage complex projects and competing priorities in a fast-paced environment.
Strong knowledge of business operations, organizational development, and performance management.
Excellent organizational skills and attention to detail.
Fluency in English, both written and spoken. French proficiency is considered an asset.
Strategic mindset, high level of accountability, adaptability, and results-oriented approach.

What We Offer

An executive leadership opportunity within a growing real estate management company.
The ability to directly influence the company's operational strategy and long-term growth.
A key role in shaping organizational structure, processes, and business performance.
A collaborative environment working closely with senior leadership.
Opportunities to lead meaningful projects and organizational initiatives.
Competitive executive compensation based on experience and qualifications.
Full-time employment, Monday to Friday, on-site in Edmonton.

Job Type: Full-time

Schedule: Monday to Friday

Industry: Real Estate / Property Management

Position Level: Executive Management

Read the full bilingual original

Vice-président(e) des opérations

Gestion Zagora (Présentiel)

Sommaire du poste

Gestion Zagora est une entreprise jeune et dynamique spécialisée dans la gestion immobilière. Depuis plus de 5 ans, l'entreprise possède et gère un portefeuille diversifié de propriétés résidentielles à Montréal, sur la Rive-Sud, à Gatineau, à Québec et à Cornwall. Dans le cadre de sa croissance et de son expansion vers de nouveaux marchés, nous sommes à la recherche d'un(e) Vice-président(e) des opérations expérimenté(e) et stratégique pour se joindre à notre équipe de direction à Montréal.

Relevant directement de la haute direction, le ou la Vice-président(e) des opérations sera responsable de superviser les activités quotidiennes de l'entreprise, de favoriser l'excellence opérationnelle et de veiller à ce que tous les départements et secteurs d'activité fonctionnent de manière efficace et structurée.

Cette personne jouera un rôle central dans la mise en œuvre des objectifs stratégiques de l'entreprise, l'optimisation des processus, la gestion des ressources et le soutien à la croissance continue de Gestion Zagora.

Responsabilités principales

Superviser l'ensemble des opérations de l'entreprise afin d'assurer leur efficacité, leur rentabilité et leur alignement avec les objectifs organisationnels.
Élaborer, mettre en œuvre et exécuter des stratégies opérationnelles soutenant la croissance à court et à long terme de l'entreprise.
Diriger, encadrer et superviser les directeurs de département ainsi que les équipes opérationnelles.
Établir des objectifs départementaux clairs, des attentes de performance et des indicateurs clés de performance (KPI) mesurables.
Évaluer les résultats opérationnels et mettre en place des améliorations visant à accroître la productivité et l'efficacité.
Superviser les opérations de gestion immobilière, notamment la location, la maintenance, les relations avec les locataires et l'administration des immeubles.
Assurer l'uniformité des normes, procédures et pratiques opérationnelles à travers l'ensemble du portefeuille immobilier.
Collaborer étroitement avec la haute direction afin d'élaborer et de mettre en œuvre les stratégies d'affaires et les priorités organisationnelles.
Superviser les budgets départementaux, les dépenses opérationnelles et l'allocation des ressources afin d'assurer une saine gestion financière.
Identifier les possibilités de réduction des coûts, d'amélioration de la rentabilité et d'optimisation des opérations.
Développer et mettre en place des politiques, procédures et systèmes internes favorisant la croissance et l'efficacité de l'entreprise.
Suivre la performance organisationnelle au moyen de rapports réguliers, d'analyses de KPI et d'évaluations de rendement.
Veiller au respect des lois, règlements, obligations contractuelles et politiques internes applicables.
Superviser l'implantation et l'optimisation des technologies, logiciels et systèmes de gestion opérationnelle.
Identifier les risques opérationnels et élaborer des stratégies visant à prévenir et à gérer les défis potentiels.
Favoriser une culture organisationnelle axée sur la responsabilisation, la collaboration, l'amélioration continue et la performance.
Collaborer avec le département des ressources humaines concernant le recrutement, le développement des employés, la planification de la relève et les initiatives de leadership.
Développer et maintenir des relations solides avec les partenaires externes, entrepreneurs, fournisseurs et prestataires de services.
Représenter l'entreprise lors de réunions opérationnelles et de discussions stratégiques.
Effectuer toute autre responsabilité de direction nécessaire au bon fonctionnement et au développement de l'entreprise.

Qualifications et compétences

Baccalauréat en administration des affaires, gestion des opérations, immobilier ou dans un domaine connexe. Une maîtrise ou un MBA constitue un atout.
7 à 10 ans d'expérience progressive en gestion, idéalement dans le secteur immobilier, la gestion immobilière ou les opérations multisites.
Expérience préalable dans un poste de haute direction ou de gestion exécutive.
Excellente compréhension des opérations immobilières résidentielles et des processus de gestion.
Expérience démontrée dans la gestion de plusieurs départements, équipes et activités opérationnelles.
Capacité éprouvée à élaborer et à exécuter des stratégies opérationnelles alignées sur les objectifs d'affaires.
Solides compétences financières, notamment en matière de budgétisation, de prévisions financières, de gestion des dépenses et d'analyse de la performance.
Expérience dans l'établissement de KPI, le suivi des résultats et l'amélioration des processus.
Excellentes aptitudes en leadership, en prise de décision et en résolution de problèmes.
Fortes compétences en négociation, communication et relations interpersonnelles.
Capacité à gérer des projets complexes et plusieurs priorités dans un environnement dynamique.
Bonne connaissance des opérations commerciales, du développement organisationnel et de la gestion de la performance.
Excellentes capacités d'organisation et grand souci du détail.
Excellente maîtrise de l'anglais, à l'oral et à l'écrit. La connaissance du français constitue un atout.
Esprit stratégique, grande autonomie, sens des responsabilités et orientation vers les résultats.

Ce que nous offrons

Une occasion de direction exécutive au sein d'une entreprise immobilière en pleine croissance.
La possibilité d'influencer directement les stratégies opérationnelles et la croissance à long terme de l'entreprise.
Un rôle clé dans le développement de la structure organisationnelle, des processus et de la performance globale.
Un environnement collaboratif permettant de travailler étroitement avec la haute direction.
L'occasion de diriger des projets d'envergure et des initiatives organisationnelles.
Une rémunération exécutive compétitive selon l'expérience et les qualifications.
Un emploi à temps plein, du lundi au vendredi, en présentiel à Edmonton.

Type d'emploi : Temps plein

Horaire : Lundi au vendredi

Secteur : Immobilier / Gestion immobilière

Niveau du poste : Direction exécutive

Vice President of Operations

Gestion Zagora (On-site)

Job Summary

Key Responsibilities

Oversee the company's overall operations, ensuring efficiency, accountability, and alignment with corporate objectives.
Develop, implement, and execute operational strategies that support the company's short-term and long-term growth.
Lead, manage, and supervise department heads and operational teams across the organization.
Establish clear departmental objectives, performance expectations, and measurable KPIs.
Monitor operational performance and implement improvements to increase productivity and efficiency.
Oversee property management operations, including leasing, maintenance, tenant relations, and building administration.
Ensure consistent operational standards and procedures across the company's property portfolio.
Work closely with senior management to develop and execute business strategies and organizational priorities.
Manage departmental budgets, operational expenses, and resource allocation to ensure financial efficiency.
Identify opportunities to reduce costs, improve profitability, and maximize operational performance.
Develop and implement internal policies, procedures, and systems to support scalable operations.
Monitor organizational performance through regular reporting, KPI analysis, and performance reviews.
Ensure compliance with applicable laws, regulations, contractual obligations, and internal company policies.
Oversee the implementation and optimization of operational technologies, software, and management systems.
Identify operational risks and develop strategies to mitigate potential challenges.
Foster a culture of accountability, collaboration, continuous improvement, and high performance.
Support recruitment, employee development, succession planning, and leadership initiatives in collaboration with HR.
Build and maintain strong relationships with external partners, contractors, suppliers, and service providers.
Represent the company in operational meetings and strategic business discussions.
Perform other executive responsibilities as required.

Qualifications & Skills

Bachelor's degree in Business Administration, Operations Management, Real Estate, or a related field. A Master's degree or MBA is considered an asset.
7–10 years of progressive management experience, preferably in real estate, property management, or multi-site operations.
Previous experience in a senior leadership or executive management position.
Strong understanding of residential property management and operational processes.
Proven experience managing multiple departments, teams, and business operations.
Demonstrated ability to develop and execute operational strategies aligned with business objectives.
Strong financial acumen, including budgeting, forecasting, expense management, and financial performance analysis.
Experience establishing KPIs, monitoring performance, and implementing process improvements.
Excellent leadership, decision-making, and problem-solving abilities.
Strong negotiation, communication, and interpersonal skills.
Ability to manage complex projects and competing priorities in a fast-paced environment.
Strong knowledge of business operations, organizational development, and performance management.
Excellent organizational skills and attention to detail.
Fluency in English, both written and spoken. French proficiency is considered an asset.
Strategic mindset, high level of accountability, adaptability, and results-oriented approach.

What We Offer

An executive leadership opportunity within a growing real estate management company.
The ability to directly influence the company's operational strategy and long-term growth.
A key role in shaping organizational structure, processes, and business performance.
A collaborative environment working closely with senior leadership.
Opportunities to lead meaningful projects and organizational initiatives.
Competitive executive compensation based on experience and qualifications.
Full-time employment, Monday to Friday, on-site in Edmonton.

Job Type: Full-time

Schedule: Monday to Friday

Industry: Real Estate / Property Management

Position Level: Executive Management

Apply About employer

More about this job

Responsibilities

Oversee company-wide operations and property management activities, leading department heads and teams while ensuring efficiency, consistent standards, and alignment with business objectives. Develop and execute operational strategies, manage budgets and resources, monitor performance, improve processes, ensure compliance, and support the company's growth.

Requirements

Requires a bachelor's degree in business administration, operations management, real estate, or a related field, with a master's degree or MBA considered an asset. Candidates should have 7–10 years of progressive management experience, executive leadership experience, residential property management knowledge, strong financial and operational skills, and fluency in English; French is an asset.

Skills

Operational Strategy
Executive Leadership
Property Management
Multi-Site Operations
Budgeting and Forecasting
Financial Performance Analysis
KPI Development and Monitoring
Process Improvement
Team Management
Decision-Making
Problem-Solving
Negotiation
Project Management
Risk Management
Performance Management
Organizational Development

Benefits

Competitive Executive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Real Estate
Residential Property Management
Leasing
Maintenance
Tenant Relations
Building Administration
Operational Strategy
Executive Management
Multi-Site Operations
Budgeting
Financial Forecasting
Expense Management
Key Performance Indicators
Performance Reporting
Process Improvement
Resource Allocation
Risk Mitigation
Regulatory Compliance
Operational Technology
Management Systems
Organizational Development
Succession Planning
Vendor Management
Contractor Management
Employee Development

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