Customer service representative jobs in Canada

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Added 26 days ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 26 days ago
CS
Customer Service Representative
COSCO SHIPPING CANADA
Mississauga, ON
- Full-time
…America Operation Center, in Toronto, and we are seeking dynamic Customer Service Representatives, VIP. In this role, you will champion our top corporate accounts, manage high-priority…
Added 26 days ago
GE
Customer Service Representative
GFL Environmental Inc.
Pickering, ON
- Full-time
Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and…
Added 26 days ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
AO
Customer Service Representative
ASCA Office Solutions Inc.
Vaughan, ON
- Full-time
Role Description The Customer Service Representative is a full-time, on-site role based in Vaughan, ON. This role is responsible for responding to customer inquiries by phone, email, and in…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
E
Customer Service Representative - Leamington
Enterprise
Leamington, ON
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 26 days ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Prince Albert, SK
- Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 26 days ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Lower Sackville, NS
- Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
BI
Inside Sales - Customer Service Representative (Commercial HVAC + Data Centre)
Bray International, Inc.
Oakville, ON
- Full-time
Must have suitable home office space
Added 26 days ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
Added 26 days ago
C
Bilingual Customer Service Representative, Personal Risk Service Centre (12 month contract)
Chubb
Toronto, ON
- Full-time
…fast-paced call centre environment to help deliver best-in class service to our broker partners. After completing a comprehensive training program, you will help serve the personal…
Added 26 days ago
DT
customer service associate
Dollar Tree Stores
Dauphin, MB
- Part-time
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
GF
Overnight Customer Service Representative (Motivator) – Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 26 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Creemore, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
LL
Customer Service Representative
Lorpon Labels Inc.
Woodbridge, ON
- $55,000 to $75,000 CAD / year
- Full-time
Lorpon Labels is looking for a highly organized, customer-focused Customer Service Representative to support assigned customer accounts from order entry through production and delivery.…
Added 26 days ago
TG
Customer Service Representative (Clerk 3)(Part-Time 40%)(Term)
The Government of Nova Scotia
Antigonish, NS
- Part-time
As a Customer Service Representative, Transaction Services, you complete transactions and provide quality service to our individual and business customers.
Added 26 days ago
Customer Support Representative II, Bilingual - OCI
Olympus Corporation of the Americas
Richmond Hill, ON
The Customer Service Representative – Sales Level II in addition to continuing to be responsible for the daily functions of a Customer Service – Sales Level I will also be responsible to…
Added 26 days ago
CO
Customer Service Representative
Culligan of Canada
Vernon, BC
- $20 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

GFL Environmental Inc.

Customer Service Representative

Pickering, ON, Canada

Full-time

Apply on wd3.myworkdaysite.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 15, 2026

Original job description

Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and GFL, ensuring seamless operations, and maintaining customer satisfaction. The CSR is responsible for a variety of tasks, including data entry, clerical work, responding through inquiries through email and telephone and supporting overall office services.

Key Responsibilities:

Provides exceptional customer service to both internal and external stakeholders through high volume of email and telephone communication.
Collaborate with assigned TSR to provide comprehensive sales support including quoting, adding CSA lines, assisting with off specs, completing w/o’s and submitting inquires to tech for coding & pricing.
Ensure timely and accurate responses to customer inquiries maintaining a positive and professional demeanor.
Maintain monthly and quarterly KPI’s, including but not limited to:
- Number of work orders completed monthly.
- Five 9 Metrics TBD
- Accuracy of work orders
Complete (w/o) and liaise with logics to communicate service date to client.
Verify and ensure accuracy of w/o’s prior to releasing to dispatch.
Handle off-spec shipments promptly and effectively. Add CSA lines and pricing if necessary.
Perform other duties and responsibilities as required.

Knowledge, Skills and Competencies:

To perform the duties in the job. Must be customer service orientated, have good communication skills, be detail orientated, and must be computer literate.
Comfortable in a fast paced, ever-changing environment with many moving parts/responsibilities.
High School Diploma or GED, Associate’s Degree preferred
Customer service experience is preferred but not required

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

Apply on wd3.myworkdaysite.com About employer

More about this job

Responsibilities

The Customer Service Representative facilitates communication between customers and the company while performing data entry and clerical tasks. They provide sales support, manage work orders, and ensure accurate, timely responses to customer inquiries.

Requirements

Candidates must be customer-service oriented, detail-oriented, and computer literate with strong communication skills. A High School Diploma or GED is required, while an Associate’s Degree is preferred.

Skills

Customer service
Data entry
Clerical work
Communication skills
Detail orientated
Computer literate
Sales support
Quoting
Work order management
Dispatch coordination
KPI tracking
Email communication
Telephone communication
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Data Entry
Clerical
Sales Support
Work Orders
KPI
Dispatch
Logistics
Communication
Computer Literacy
Administrative
Environmental Services
Inquiry Management
Pricing
Coding

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