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Added 4 mins ago
TS
Regional Manager
TalentSphere Staffing Solutions
Saskatoon, SK
- Full-time
Regional Manager – Residential Property Management
Added 4 mins ago
TS
General Manager – HVAC Distribution
TalentSphere Staffing Solutions
Kelowna, BC
- Full-time
…and play a key role in its next stage of growth. The General Manager for their Kelowna operation will have significant influence across sales, operations, financial performance, customer…
Added 4 mins ago
S
Branch Manager - Level II
SASCU
Salmon Arm, BC
- Full-time
As the Branch Manager, you will provide leadership and direction to the branch team, turning hope into action by ensuring every member experience is positive, efficient, and meaningful.…
Added 4 mins ago
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Dispatcher
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
Added 19 mins ago
TS
Senior Business Development Manager
TalentSphere Staffing Solutions
Vancouver, BC
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to executive leadership, the Senior Manager, Business Development will be responsible for identifying and developing new business opportunities, expanding strategic customer…
Added 34 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
NL · ST JOHN'S, NL
…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…
Added 34 mins ago
Markville (7) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Markham, ON
Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder and contribute to achieving our store objectives through exceptional customer…
Added 49 mins ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
At KENT, we believe our success is driven by strong, people‑focused leadership and operational excellence. Each retail location operates as a complex, multi‑unit business designed to serve…
Added 1 hour ago
MI
Commercial Business Development Manager
Munn Insurance
Dartmouth, NS
- Full-time
…meet the evolving needs of businesses and individuals. Their success is driven by a collaborative culture, deep community connections, and a commitment to helping clients navigate risk with…
Added 1 hour ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 1 hour ago
Z
Technical Consultant (Custom Software)
Zazz
Canada
- Full-time
…and delivery. You are the client's partner, not the project…
Added 1 hour ago
IS
Customer Success Manager - Quebec
InnovMetric Software Inc.
QC
- Full-time
By joining our team as a Customer Success Manager, you will be responsible for proactive customer engagement, personalized guidance, and cross-functional collaboration to support customer…
Added 1 hour ago
GO
Territorial Service Liaison
Government of Yukon
Whitehorse, YT
- Full-time
Experience providing customer service in a high traffic/high volume regulatory environment;
Added 2 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
…support our shop, production efficiency, and overall project…
Added 2 hours ago
CH
Hotel Manager
Crash Hotel Squamish
Squamish, BC
- $28 to $32 CAD / hour
- Full-time
Crash Hotel operates 24/7. The manager is responsible for creating reliable systems and team coverage for after-hours needs. However, as the senior operational leader, you are also the last…
Added 2 hours ago
U
Account Manager I, Eats SMB
Uber
Toronto, ON
- Full-time
…come with a script. In this role, you will own the growth and success of a portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber…
Added 2 hours ago
DH
Assistant General Manager
Drake Hotel Properties
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
The Restaurant General Manager role is responsible for the overall success of the Food + Beverage department of The Drake Hotel. They will have a strong focus on operational excellence,…
Added 2 hours ago
SP
Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 2 hours ago
LE
Key Account Manager, IT Retail
LG Electronics
Toronto, ON
- Full-time
The Key Account Manager (KAM) IT Retail is responsible for delivering on action plans to achieve specified targets, working with Channel partners on strategic selling to meet and exceed…
Added 3 hours ago
BG
Project Manager Engineer (M/W)
BASSETTI Group
Montreal, QC
- Full-time
We ensure your success from day one with a dedicated onboarding and mentorship period, allowing you to quickly gain autonomy. You will be responsible for organizing and overseeing the full…
Added 4 hours ago
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Finance Manager, Plant Operations
''
Portage la Prairie, MB
- Full-time
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering…

GFL Environmental Inc.

Dispatcher

AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary

As a Dispatcher, you will serve as the operational link between our drivers, internal teams, and customers. You will coordinate real-time route support, manage incoming service orders, and swiftly resolve day-to-day service challenges. Utilizing GFL’s proprietary software, you will track productivity, log critical service data, and collaborate cross-functionally with sales, operations, and customer service to keep daily operations moving efficiently.

Specific Duties & Responsibilities

Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
Dispatch calls to routes based upon designated route and driver location.
Perform driver check-ins at day’s end to ensure complete and accurate paperwork completion.
Distribute, collect and review route sheets for proper days end data entry.
Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
May perform some additional responsibilities as assigned by the Operations Manager.
Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
Fields incoming calls / emails from customers.
Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
Assists in determining daily level of driver staffing to provide the best mix of responsiveness and productivity.
Records and documents information from drivers and distributes them to appropriate departments.
Communicates with maintenance shop personnel.
Other duties as assigned.

Requirements

1-2 years in a transportation, dispatch, or a customer service role is preferred.
Prior dispatching experience is a strong asset.
Strong understanding of TDG requirements and waste manifests
Knowledge of hours of service regulations would be considered a strong asset.
Proficient in Google Suite programs (i.e. Gmail, Sheets, Docs).

Knowledge, Skills and Abilities

Strong communication and interpersonal skills.
Strong customer focus.
Proven ability to multi-task & ability to prioritize tasks.
Advanced skill level with software applications and word processing accuracy including adequate typing speed.
Available to answer urgent calls on the weekend and relay information to the appropriate teams.

GFL Benefits

Competitive compensation package with a company-matched RRSP program to support your financial future.
Industry leading health, dental, vision and mental health benefits - with premiums fully covered by GFL.
Access to Employee Assistance Programs (EAPs) for you and your family.
Paid training, professional development, and advancement opportunities.
A positive, collaborative work culture that invests in your success.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

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More about this job

Responsibilities

The Dispatcher serves as the operational link between drivers, internal teams, and customers by coordinating routes and managing service orders. They are responsible for resolving service issues, logging critical data, and ensuring driver paperwork is completed accurately.

Requirements

Candidates should have 1-2 years of experience in transportation, dispatch, or customer service. Proficiency in Google Suite and an understanding of TDG requirements and waste manifests are required.

Skills

Dispatching
Route coordination
Customer service
Data entry
Multi-tasking
Communication
Interpersonal skills
Problem solving
Google Suite
Waste manifests
TDG requirements
Hours of service regulations
Logistics coordination

Benefits

Company-matched RRSP program
Health benefits
Dental benefits
Vision benefits
Mental health benefits
Employee Assistance Programs
Paid training
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Logistics
Transportation
Route planning
Customer service
Operations
TDG
Waste management
Google Suite
Data entry
Driver coordination
Service orders
Hours of service
Waste manifests
Fleet management

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