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Added 12 mins ago
UO
Library Circulation Assistant II
University of Victoria
Victoria, BC
- Full-time
Public/customer service experience in business, administration, education or other high-volume setting
Added 12 mins ago
TS
Christmas Kettle Worker
The Salvation Army Canada and Bermuda Territory
Guelph, ON
- Part-time
Up to one year of related experience or working in customer service
Added 12 mins ago
C
Procurement Associate Co-op (8 Month) - Winter 2027
CIBC
Toronto, ON
- Full-time
Relationship Building - You will respond to assigned requests, providing professional, high-quality customer service for your portfolio to ensure deal delivery and risk mitigation. You will…
Added 12 mins ago
BG
Customer Service Representative (Watson)
Boyd Group Services
MB
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 12 mins ago
BG
Customer Service Representative - Auto Body (Vancouver)
Boyd Group Services
Vancouver, BC
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 12 mins ago
4A
Service Advisor - Windsor Mitsubishi
401 Auto
Tecumseh, ON
- Full-time
We’re looking for a customer-focused, organized, and energetic Service Advisor to join our dynamic dealership team! As the first point of contact for service customers, you’ll play a key…
Added 12 mins ago
RE
Senior Accountant
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Review entity, department, line-of-business, customer, and project coding for complete and consistent reporting.
Added 12 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning…
Added 12 mins ago
M
Food Runner
Marriott
Dorval, QC
- Part-time
…certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge…
Added 12 mins ago
GardaWorld - French Technical Support - Edmonton
GardaWorld
Edmonton, AB
Identify opportunities to recommend system upgrades, equipment replacements, or additional services that could enhance the customer's security experience.
Added 12 mins ago
GardaWorld - French Customer Service - Edmonton
GardaWorld
Edmonton, AB
A Customer Service Representative is the voice of the company. It is crucial to ensure that exemplary service is delivered to all internal and external customers. A customer-oriented focus…
Added 27 mins ago
CI
Human Resources Generalist
CpK Interior Products Inc.
Windsor, ON
- $60,000 to $80,000 CAD / year
- Full-time
…an industry leader recognized for quality, innovation, and professional…
Added 27 mins ago
OE
Leadership and Relationship Coordinator
Oneness Education Foundation
Mississauga, ON
- Contract
Help maintain a positive and professional public image for the organization.
Added 27 mins ago
FP
Project Manager
Fire Protection Inc (Edmonton)
AB · Edmonton, AB
- Full-time
· Contribute to business growth and customer relationships.
Added 27 mins ago
HA
QA/QC Technician- Afternoon Shift
Hunter Amenities International Ltd.
Cambridge, ON
- Full-time
Hunter Amenities is one of the world’s largest manufacturers of Personal Care Amenities with 40 years of experience in the global market. We are a highly entrepreneurial, professional, and…
Added 27 mins ago
R&
Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
10+ years of progressive accounting and finance experience, with demonstrated career progression and increasing levels of responsibility.
Added 27 mins ago
SC
Financial Analyst
SPECTRAFORCE Canada
Gatineau, QC
- Contract
Professional accounting designation and 7 years + of relevant work experience
Added 27 mins ago
Reception - Concierge
Amica Senior Lifestyles
Mississauga, ON
…and welcoming environment for everyone, utilizing your strong customer service and administrative experience. You will thrive in a fast-paced atmosphere, always maintaining…
Added 27 mins ago
SC
Sales Associate - Sleep Country & Silk & Snow
Sleep Country
Ottawa, ON
- Full-time
We’re looking for a Sales Associate to be at the heart of the customer experience with two iconic Canadian brands, Silk & Snow and Sleep Country Canada at one combined location. This unique…
Added 27 mins ago
IC
Trade Compliance & Logistics Manager
IDEX Corporation
Waterloo, ON
- Full-time
If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a…
Added 27 mins ago
Project Manager
The Canada Life Assurance Company
Toronto, ON
…modernize insurance benefits and operations while elevating client experience. This role combines strategic project leadership, stakeholder engagement, and change management to drive…
Added 27 mins ago
Sr Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…modernize insurance benefits and operations while elevating client experience. This role combines strategic project leadership, stakeholder engagement, and change management to drive…
Added 41 mins ago
Quality Specialist
Leonardo DRS, Inc.
NS · Bedford, Nova
Coordinate the corrective action process for audit findings, nonconformities, customer issues, and other quality inputs. Coach action owners on containment, root-cause analysis, and action…
Added 41 mins ago
Q
Senior GRC Analyst
Quantexa
Remote, Canada
- $116,000 to $146,000 CAD / year
- Full-time
- Remote
…environments and modern software development, combined with practical experience across security governance, risk management, compliance and customer…
Added 41 mins ago
R(
Allocation Analyst
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
If you have experience working in retail and are ready to take your career in a new direction, this could be your next step!

GFL Environmental Inc.

Dispatcher

Prince George, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary

As a Dispatcher, you will serve as the operational link between our drivers, internal teams, and customers. You will coordinate real-time route support, manage incoming service orders, and swiftly resolve day-to-day service challenges. Utilizing GFL’s proprietary software, you will track productivity, log critical service data, and collaborate cross-functionally with sales, operations, and customer service to keep daily operations moving efficiently.

Specific Duties & Responsibilities

Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
Dispatch calls to routes based upon designated route and driver location.
Perform driver check-ins at day’s end to ensure complete and accurate paperwork completion.
Distribute, collect and review route sheets for proper days end data entry.
Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
May perform some additional responsibilities as assigned by the Operations Manager.
Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
Fields incoming calls / emails from customers.
Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
Assists in determining daily level of driver staffing to provide the best mix of responsiveness and productivity.
Records and documents information from drivers and distributes them to appropriate departments.
Communicates with maintenance shop personnel.
Other duties as assigned.

Requirements

1-2 years in a transportation, dispatch, or a customer service role is preferred.
Prior dispatching experience is a strong asset.
Strong understanding of TDG requirements and waste manifests
Knowledge of hours of service regulations would be considered a strong asset.
Proficient in Google Suite programs (i.e. Gmail, Sheets, Docs).

Knowledge, Skills and Abilities

Strong communication and interpersonal skills.
Strong customer focus.
Proven ability to multi-task & ability to prioritize tasks.
Advanced skill level with software applications and word processing accuracy including adequate typing speed.
Available to answer urgent calls on the weekend and relay information to the appropriate teams.

GFL Benefits

Competitive compensation package with a company-matched RRSP program to support your financial future.
Industry leading health, dental, vision and mental health benefits - with premiums fully covered by GFL.
Access to Employee Assistance Programs (EAPs) for you and your family.
Paid training, professional development, and advancement opportunities.
A positive, collaborative work culture that invests in your success.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

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More about this job

Responsibilities

The Dispatcher serves as the operational link between drivers, internal teams, and customers by coordinating real-time route support and managing service orders. They are responsible for logging service data, ensuring policy compliance, and resolving delivery or pickup issues.

Requirements

Candidates should have 1-2 years of experience in transportation, dispatch, or customer service, with a strong understanding of TDG requirements and waste manifests. Proficiency in Google Suite and the ability to handle urgent weekend calls are required.

Skills

Dispatching
Route coordination
Customer service
Data entry
Communication
Multi-tasking
Problem solving
Google Suite
Transportation logistics
TDG requirements
Waste manifests
Hours of service regulations
Interpersonal skills
Typing accuracy

Benefits

Company-matched RRSP program
Health benefits
Dental benefits
Vision benefits
Mental health benefits
Employee Assistance Programs
Paid training
Professional development
Advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Logistics
Transportation
Route management
Service orders
GFL proprietary software
TDG
Waste manifests
Hours of service
Google Suite
Gmail
Google Sheets
Google Docs
Customer support
Operations management
Driver coordination
Data entry
Maintenance shop communication
Productivity tracking
Compliance

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