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Added 10 mins ago
Youth Mentor
TVCC
London, ON
Internship
Administrative tasks such as Planning Calendar, grant reports or tasks as requested by the FACS manager;
Added 10 mins ago
Field Technician (Building Surveys)
Blastek Engineering Group
Ottawa, ON
Full-time
Distribute notices of inspection to properties within the designated area as required.
Added 11 mins ago
Guest Experience Expert
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Part-time
…completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the…
Added 11 mins ago
Warehouse Operations Manager I
NFI Industries
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Full-time
The Warehouse Operations Manager I is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the…
Added 11 mins ago
Nettoyeur syndiqué à plein temps - Full Time Union Cleaner
ISS
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Added 23 mins ago
Analyst Intern - Sustainability Engineering (18 months)
Kinross Gold Corporation
Toronto, ON
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…student at a Canadian university. Applicants may come from any area of…
Added 23 mins ago
Sr. Manager, Commercial Portfolio Management
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Added 23 mins ago
Area Sales Executive
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Full-time
As an Area Sales Executive your main focus will be to achieve best point of sale volumes and placements. In order to reach the defined sales targets, you will be in charge of managing and…
Added 23 mins ago
Plant Manager
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Full-time
Our client is an established company in consumer goods manufacturing in the Lower Mainland area.
Added 23 mins ago
Scheduling Coordinator, Star Truss
Star Building Materials Winnipeg
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Reporting to the Scheduling Manager, as the Scheduling Coordinator, you will provide support and interact with departments throughout the cycle of new customer orders, including planning,…
Added 25 mins ago
Registered Nurse, Medicine - Surrey Memorial Hospital
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Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 25 mins ago
Registered Nurse, Transition Line (Specialty Nursing) - Surrey Memorial Hospital
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Added 25 mins ago
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Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 25 mins ago
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Surrey, BC
Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 25 mins ago
Registered Nurse, Transition Line (Specialty Nursing) - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 25 mins ago
Registered Nurse, Medicine - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 25 mins ago
Registered Nurse, Transition Line (Specialty Nursing) - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 25 mins ago
Registered Nurse, Transition Line (Specialty Nursing) - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 25 mins ago
Chargé de projet et Maintenance prédictive - Performance de flotte / Project manager and Predictive maintenance - Fleet Performance
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Added 25 mins ago
Concepteur Outillage /Tool Designer
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Added 25 mins ago
Brandon - Full-time Merchandiser
CONA Services
Brandon, MB
Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 25 mins ago
Brandon - Full-time Merchandiser
CONA Services
Brandon, MB
Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 25 mins ago
[New to Nuclear] Project Coordinator
Aecon
Kincardine, ON · Pickering, ON · Bowmanville, ON
$70,000 to $90,000 CAD / year
Reporting to the Project Manager or Area Manager, the Project Coordinator will support the successful delivery of assigned project scopes by:
Added 25 mins ago
Client Experience Lead
Sephora
Burnaby, BC
$22.85 to $28.55 CAD / hour
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 41 mins ago
Clinical Director of Care - IPAC
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Toronto, ON
Full-time
Provides direction and hands-on support to registered team members in each program area (i.e. Skin Care and Wound Management, Falls Prevention, Continence Management, Infection Control &…

GFL Environmental Inc.

Dispatcher

Regina, SK, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Applications open in a new tab.

Original job description

GFL Environmental is looking for a Dispatcher / Customer Service Representative to be based out of our Regina location!

As a GFL Dispatcher, you will be required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. You will use GFL proprietary software to enter ticket information and track productivity.

Key Responsibilities:

Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
Dispatch calls to routes based upon designated route and driver location.
Perform driver check-ins at day’s end to ensure complete and accurate paperwork completion.
Distribute, collect and review route sheets for proper days end data entry.
Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
May perform some additional responsibilities as assigned by the Operations Manager.
Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
Works with routing specialists to optimize routes.
Fields incoming calls / emails from customers.
Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
Records and document information from drivers and distributes to appropriate departments.
Communicates with maintenance shop personnel.
Must be able to communicate effectively and professionally via email, telephone and two way devices.

Knowledge, Skills, Abilities and Competencies:

Completion of high school. Post-secondary courses or diploma would be considered an asset.
1-2 years in a transportation, dispatch or customer service role.
Strong communication and interpersonal skills.
Strong customer focus.
Proven ability to multi-task & ability to prioritize tasks.
Proficient in the Google suite of programs.
Knowledge of industry an asset.
Advanced skill level with software applications and word processing accuracy including adequate typing speed.
Required to work extended hours including occasional weekends.
Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills.
Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment.

At GFL our goal is to invest in our people and provide opportunities to grow, for life!

Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!
We offer a competitive benefits plan, including RRSP match, orthodontics and vision coverage
With 20,000+ employees across North America, we offer a dynamic set of career opportunities, locations and growth!
We appreciate all of the local communities we live and work in, and actively contribute to them through our flagship Full Circle Project
We believe investing in the future is the right investment, our first fully electric truck is now in operation!
GFL is traded on the NYSE & the TSX – search “GFL” to see our stock performance

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

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More about this job

Responsibilities

Schedule and dispatch service calls to drivers based on routes and locations, coordinate driver check-ins and paperwork, and help optimize routes and staffing. Respond to customer inquiries, resolve service and delivery issues, record and distribute operational information, and coordinate with other departments.

Requirements

A high school education and 1–2 years of experience in transportation, dispatch, or customer service are required; post-secondary study and transportation or logistics training are assets. Candidates should have strong communication and customer service skills, be able to multitask and prioritize, and have advanced computer skills; TRUX experience is preferred but not mandatory.

Skills

Dispatching
Customer Service
Route Scheduling
Driver Coordination
Problem Resolution
Customer Communication
Multitasking
Task Prioritization
Google Workspace
TRUX Software
Computer Skills
Data Entry
Route Optimization
Transportation Logistics
Professional Email and Telephone Communication

Benefits

RRSP Match
Orthodontic Coverage
Vision Coverage

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Customer Service
Transportation
Logistics
Route Scheduling
Route Optimization
Driver Coordination
Service Orders
Customer Inquiries
Service Issue Resolution
Driver Check-Ins
Route Sheets
Data Entry
Google Workspace
TRUX
Transportation Software
Staffing
Delivery and Pickup
Operations Coordination
Email Communication
Telephone Communication
Two-Way Communication Devices
Extended Hours
Weekend Work

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