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Office Administrator

  • Ottawa, ON, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

The Office Administrator is responsible for ensuring the smooth and efficient day to day operations of the office. In this role, you will ensure the seamless flow of inter-office documentation and serve as a primary point of contact for team members and customers. You will be responsible for managing sales inquiries, resolving service issues, organizing documentation for service orders, and routing complex requests to the appropriate departments, all while maintaining professional relationships with vendors and clients.

Key Responsibilities

  • Welcoming and directing visitors.
  • Answer and direct incoming calls, emails, and customer inquiries to the appropriate department.
  • Based on incoming calls or at the direction of Operations Management, create service requests and work orders for operations teams to execute.
  • Collect field documentation, third-party invoices and other relevant information to organize and upload into the company’s operations management system.
  • Receive, sort, and distribute incoming mail, packages, and courier deliveries to appropriate departments and personnel.
  • Prepare and send outgoing mail and packages from various departments.
  • Collecting office checks, emailing copies to the collections department, and mailing original checks to cash applications.
  • Access to a shared mailbox to assist in distributing and retrieving invoices to the proper facilities and departments.
  • Process Purchase Order (PO) requisitions and invoices for the branch as needed
  • Maintaining office supplies inventory and place orders when necessary
  • Prepare reports, presentations, and documents as required.
  • Execute time-sensitive administrative tasks under pressure while maintaining high service standards.

Knowledge, Skills, Abilities and Competencies:

  • Bilingual preferred (French and English).
  • Excellent oral and written English / French skills, paired with strong interpersonal abilities to foster positive relationships with vendors and clients.
  • Exceptional computer competence with a working knowledge of Google Workspace (and a willingness to train on industry-specific systems).
  • A desire to learn the nuances of our business and the adaptability to handle evolving priorities with ease.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

Please note that GFL does not provide visa sponsorship
 for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

More about this job

Responsibilities

The Office Administrator manages daily office operations, including handling inquiries, processing service requests, and maintaining documentation. They also oversee office supplies, mail distribution, and financial administrative tasks like purchase orders and invoices.

Requirements

Candidates should possess strong interpersonal skills and proficiency in Google Workspace, with a preference for bilingualism in English and French. The role requires the ability to handle time-sensitive tasks under pressure and maintain professional relationships with vendors and clients.

Skills

  • Office administration
  • Customer service
  • Data entry
  • Google Workspace
  • Communication
  • Time management
  • Purchase order processing
  • Invoicing
  • Documentation management
  • Bilingualism
  • Interpersonal skills
  • Problem solving
  • Organizational skills

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Customer Service & Support
  • Logistics
  • Environmental & Sustainability

Keywords

  • Office Administrator
  • Operations Management
  • Google Workspace
  • Purchase Orders
  • Invoicing
  • Customer Inquiries
  • Service Requests
  • Documentation
  • Vendor Relations
  • Administrative Support
  • Bilingual
  • Data Management
  • Inventory Management
  • Reporting
  • Operations

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