Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 4, 2026

Hiring at a glance

View jobs

Open jobs: 3,461
Employers: 754

Advertised starting pay

Average starting payCAD / hour: $18.66Across 550 listings
Average starting payCAD / year: $48,712Across 85 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%209 listings
On-site: 93%3,217 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (425), Circle K (288).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 19 days ago
PÀ
Commis aux commandes - service à la clientèle
Place à l'emploi – Longueuil Rive-Sud
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
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Added 19 days ago
Inbound Contact Centre Representative
Affinity Credit Union
Estevan, SK
Added 19 days ago
Member Advisor, Contact Centre Representative
Affinity Credit Union
Saskatoon, SK
Added 19 days ago
C
Client Service Representative
CIBC
Sooke, BC
- Part-time
Added 19 days ago
A
Client Service Representative - Edmonton Unity Square
ATB
Edmonton, AB
- Full-time
Added 19 days ago
A
Client Service Representative, Bonnyville (9 Months Term)
ATB
Bonnyville, AB
- Full-time
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
Added 19 days ago
OC
Customer Support Representative II, Bilingual - OCI
Olympus Corporation
Richmond Hill, ON
- Full-time
Added 19 days ago
BM
Aquatics Customer Service Representative (Plunge) - Winter - Part Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
Added 19 days ago
G-
Customer Service Representative
GFL - Sewer Technologies Division
Pickering, ON
- Full-time
Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and…
Added 19 days ago
C
Client Service Representative
CIBC
Gibsons, BC
- Part-time
Added 19 days ago
WT
Customer Service Representative
Water Treatment Equipment Co
Vernon, BC
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 19 days ago
C
Customer Service Representative
CIBC
St. Albert, AB
- Part-time
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Guelph, ON
- From $17.95 CAD / hour
- Full-time
Added 19 days ago
D
Bilingual(French/English) Client Service Representative - Kitchener, ON. - Hybrid
Demant
Kitchener, ON
- Full-time
Added 19 days ago
C
Customer Service Representative
CIBC
St. Albert, AB
- Part-time
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Guelph, ON
- $17.95 CAD / hour
- Full-time
Added 19 days ago
C
Client Service Representative [Hourly]
CIBC
East Gwillimbury, ON
- Part-time
Added 19 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
B
Customer Service Representative
BMO
Markham, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
CO
Corporate Customer Service Representative
City of Kitchener
Kitchener, ON
- Full-time
Reporting to the Supervisor, Corporate Contact Centre, Corporate Customer Service Representatives (CCSR's) are responsible for performing a variety of customer-focused information and…
Added 19 days ago
Bilingual(French/English) Client Service Representative - Kitchener, ON. - Hybrid
Demant Group
Kitchener, ON
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Part-time
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Part-time
Added 19 days ago
C
Seasonal Customer Service Representative - ROYALMOUNT
CARBONLEO
Montreal, QC
- Temporary

GFL - Sewer Technologies Division

Customer Service Representative

Pickering, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and GFL, ensuring seamless operations, and maintaining customer satisfaction. The CSR is responsible for a variety of tasks, including data entry, clerical work, responding through inquiries through email and telephone and supporting overall office services.

Key Responsibilities:

Provides exceptional customer service to both internal and external stakeholders through high volume of email and telephone communication.
Collaborate with assigned TSR to provide comprehensive sales support including quoting, adding CSA lines, assisting with off specs, completing w/o’s and submitting inquires to tech for coding & pricing.
Ensure timely and accurate responses to customer inquiries maintaining a positive and professional demeanor.
Maintain monthly and quarterly KPI’s, including but not limited to:
- Number of work orders completed monthly.
- Five 9 Metrics TBD
- Accuracy of work orders
Complete (w/o) and liaise with logics to communicate service date to client.
Verify and ensure accuracy of w/o’s prior to releasing to dispatch.
Handle off-spec shipments promptly and effectively. Add CSA lines and pricing if necessary.
Perform other duties and responsibilities as required.

Knowledge, Skills And Competencies:

To perform the duties in the job. Must be customer service orientated, have good communication skills, be detail orientated, and must be computer literate.
Comfortable in a fast paced, ever-changing environment with many moving parts/responsibilities.
High School Diploma or GED, Associate’s Degree preferred
Customer service experience is preferred but not required

#GFLTalent

Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and GFL, ensuring seamless operations, and maintaining customer satisfaction. The CSR is responsible for a variety of tasks, including data entry, clerical work, responding through inquiries through email and telephone and supporting overall office services.

Key Responsibilities:

Provides exceptional customer service to both internal and external stakeholders through high volume of email and telephone communication.
Collaborate with assigned TSR to provide comprehensive sales support including quoting, adding CSA lines, assisting with off specs, completing w/o’s and submitting inquires to tech for coding & pricing.
Ensure timely and accurate responses to customer inquiries maintaining a positive and professional demeanor.
Maintain monthly and quarterly KPI’s, including but not limited to:
- Number of work orders completed monthly.
- Five 9 Metrics TBD
- Accuracy of work orders
Complete (w/o) and liaise with logics to communicate service date to client.
Verify and ensure accuracy of w/o’s prior to releasing to dispatch.
Handle off-spec shipments promptly and effectively. Add CSA lines and pricing if necessary.
Perform other duties and responsibilities as required.

Knowledge, Skills And Competencies:

To perform the duties in the job. Must be customer service orientated, have good communication skills, be detail orientated, and must be computer literate.
Comfortable in a fast paced, ever-changing environment with many moving parts/responsibilities.
High School Diploma or GED, Associate’s Degree preferred
Customer service experience is preferred but not required

#GFLTalent

Job ID:

R40310

Job Profile:

Customer Service Representative I - S

Job Country:

Canada

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by email and telephone, provide sales support, and complete and verify work orders before releasing them to dispatch. Coordinate service dates with clients, handle off-spec shipments, maintain performance metrics, and add CSA lines and pricing when needed.

Requirements

A high school diploma or GED is listed, with an associate degree preferred. Customer service experience is preferred but not required; candidates should have strong communication and customer-service skills, attention to detail, computer literacy, and comfort working in a fast-paced environment.

Skills

Customer Service
Written Communication
Telephone Communication
Data Entry
Clerical Work
Attention To Detail
Computer Literacy
Sales Support
Quoting
Work Order Accuracy
Customer Inquiry Resolution
Time Management
Adaptability
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Internal Stakeholders
External Stakeholders
Email Communication
Telephone Communication
Data Entry
Clerical Work
Sales Support
Quoting
CSA Lines
Off-Spec Shipments
Work Orders
Coding And Pricing
Dispatch
Service Dates
Customer Inquiries
Key Performance Indicators
Five 9 Metrics
Logics
Office Services

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