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Added 10 mins ago
BE
Client Services Associate
Bluestar Equity
Mississauga, ON
- $38,000 to $40,000 CAD / year
- Full-time
The Client Services Associate is an entry-level role responsible for supporting day-to-day client service delivery through accurate data entry, administrative coordination, and responsive…
Added 12 mins ago
BU
Senior Conference Coordinator
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Address and resolve conflict and/or client concerns that staff or clients bring forward, ensuring high quality client service;
Added 27 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Part-time
Communiquer avec d’autres professionnels de la santé du cercle de soins pour offrir un service à la clientèle.
Added 39 mins ago
LS
Data Security and Compliance Engineer
LeverageTek Staffing Solutions
Ottawa, ON · Greater Ottawa Metropolitan Area
- Contract
Transfer knowledge to client staff through structured documentation, demonstrations, operating procedures and hands-on coaching
Added 57 mins ago
T
Holiday Sales Associate PT Under 20 hours
Tumi
Calgary, AB
- Part-time
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 57 mins ago
T
Associate Manager PT Under 20 hours
Tumi
Vancouver, BC
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 57 mins ago
T
Associate Manager PT Under 20 hours
Tumi
Edmonton, AB
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 1 hour ago
NS
Service Delivery Manager
N2P Systems
Montreal, QC
- Full-time
We are seeking an experienced Service Delivery Manager to oversee enterprise IT service delivery and Azure Cloud Infrastructure operations. The successful candidate will be responsible for…
Added 1 hour ago
HE
Entry Level Direct Marketng Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
We’re looking for an Entry-Level Marketing Associate who is eager to learn, contribute, and grow within a collaborative environment.
Added 3 hours ago
NB
Solutions Architect ECM
National Bank of Canada
Montreal, QC
- Full-time
…business partners’ needs while making a positive impact on the client…
Added 3 hours ago
VC
Emergency Veterinarian, Western Veterinary Specialist & Emergency Centre
VCA Canada
Calgary, AB
- Volunteer
…internship program is an asset. We pride ourselves on exceptional client service and communication skills. Our 24-hour emergency department is led by our team of three Criticalists and a…
Added 3 hours ago
O
Client Success Associate
Orennia
Calgary, AB
- Full-time
As a Client Solutions Associate, you will forge strong relationships with our clients to empower them as they adopt Orennia’s platform and help to develop client engagement and retention…
Added 3 hours ago
VC
Veterinarian, Internal Medicine, Calgary Animal Referral & Emergency
VCA Canada
Calgary, AB
- Internship
We value collaboration, excellent client service, continuing education, and work-life balance, and are committed to providing the highest level of emergency and referral care.
Added 3 hours ago
BC
Ralph Lauren Associate Manager
BoF Careers
BC · British Columbia, Canada
- Full-time
As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key…
Added 3 hours ago
EG
Event Technical Lead- Fairmont Lake Louise
Encore Global
Lake Louise, AB
- Full-time
Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Added 4 hours ago
J
Canada Subsidiary Banking Associate - Global Corporate Banking (GCB)
JPMorganChase
Toronto, ON
- Full-time
As a Subsidiary Banking Associate in Global Corporate Banking (GCB) Subsidiary Banking – Hub/Network Hub, you will provide end-to-end coverage to multinational clients by virtually managing…
Added 4 hours ago
VC
Team Lead Veterinarian, ER, Western Veterinary Specialist & Emergency Centre
VCA Canada
Calgary, AB
- Volunteer
…mentoring would also be an asset. We pride ourselves on exceptional client service and communication skills. Our 24-hour emergency department is led by our team of three Criticalists and a…
Added 4 hours ago
JH
Client Service Associate
Jackson Hewitt Tax Service Inc.
Richmond, BC
- Part-time
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this…
Added 5 hours ago
J
Head of Vendor Management / Associate Director
Jobgether
Canada
- Full-time
…steps. Our partner is looking for a Head of Vendor Management / Associate Director based in…
Added 5 hours ago
AG
Sales Associate
ASEC Global Limited
Toronto, ON · Greater Toronto Area, Canada
- Part-time
Candidates should possess strong Communication and Customer Service skills to engage prospects and maintain positive client relationships.
Added 5 hours ago
S
Seasonal Associate
sephora.com
Barrie, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 6 hours ago
Senior Project Manager
City of Vancouver
Vancouver, BC
…can help advance our core commitments to exceptional public service, sustainability, equity, and an outstanding quality of life for all…
Added 6 hours ago
AH
Paralegal
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…communicator with strong organizational skills, influential skills, client focused orientation and commitment to providing quality services. Ability to communicate effectively with a…
Added 7 hours ago
MC
Bilingual Donor Care Representative (12-month contract)/Représentant·e du soutien aux donateurs et donatrices, administration de bureau (contrat 12 mois)
Make-A-Wish Canada
Calgary, AB
- Full-time
Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish^® Canada
Added 8 hours ago
EC
Event Technical Lead- Fairmont Lake Louise
Encore Canada
Lake Louise, AB
- Full-time
Provides excellent service and strive to exceed the expectations and needs of internal and external customers.

GFL - Sewer Technologies Division

Customer Service Representative

Pickering, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and GFL, ensuring seamless operations, and maintaining customer satisfaction. The CSR is responsible for a variety of tasks, including data entry, clerical work, responding through inquiries through email and telephone and supporting overall office services.

Key Responsibilities:

Provides exceptional customer service to both internal and external stakeholders through high volume of email and telephone communication.
Collaborate with assigned TSR to provide comprehensive sales support including quoting, adding CSA lines, assisting with off specs, completing w/o’s and submitting inquires to tech for coding & pricing.
Ensure timely and accurate responses to customer inquiries maintaining a positive and professional demeanor.
Maintain monthly and quarterly KPI’s, including but not limited to:

Number of work orders completed monthly.
Five 9 Metrics TBD
Accuracy of work orders

Complete (w/o) and liaise with logics to communicate service date to client.
Verify and ensure accuracy of w/o’s prior to releasing to dispatch.
Handle off-spec shipments promptly and effectively. Add CSA lines and pricing if necessary.
Perform other duties and responsibilities as required.

Knowledge, Skills And Competencies:

To perform the duties in the job. Must be customer service orientated, have good communication skills, be detail orientated, and must be computer literate.
Comfortable in a fast paced, ever-changing environment with many moving parts/responsibilities.
High School Diploma or GED, Associate’s Degree preferred
Customer service experience is preferred but not required

#GFLTalent

Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and GFL, ensuring seamless operations, and maintaining customer satisfaction. The CSR is responsible for a variety of tasks, including data entry, clerical work, responding through inquiries through email and telephone and supporting overall office services.

Key Responsibilities:

Provides exceptional customer service to both internal and external stakeholders through high volume of email and telephone communication.
Collaborate with assigned TSR to provide comprehensive sales support including quoting, adding CSA lines, assisting with off specs, completing w/o’s and submitting inquires to tech for coding & pricing.
Ensure timely and accurate responses to customer inquiries maintaining a positive and professional demeanor.
Maintain monthly and quarterly KPI’s, including but not limited to:

Number of work orders completed monthly.
Five 9 Metrics TBD
Accuracy of work orders

Complete (w/o) and liaise with logics to communicate service date to client.
Verify and ensure accuracy of w/o’s prior to releasing to dispatch.
Handle off-spec shipments promptly and effectively. Add CSA lines and pricing if necessary.
Perform other duties and responsibilities as required.

Knowledge, Skills And Competencies:

To perform the duties in the job. Must be customer service orientated, have good communication skills, be detail orientated, and must be computer literate.
Comfortable in a fast paced, ever-changing environment with many moving parts/responsibilities.
High School Diploma or GED, Associate’s Degree preferred
Customer service experience is preferred but not required

#GFLTalent

Job ID:

R40310

Job Profile:

Customer Service Representative I - S

Job Country:

Canada

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by email and telephone, provide sales support, and complete and verify work orders before releasing them to dispatch. Coordinate service dates with clients, handle off-spec shipments, maintain performance metrics, and add CSA lines and pricing when needed.

Requirements

A high school diploma or GED is listed, with an associate degree preferred. Customer service experience is preferred but not required; candidates should have strong communication and customer-service skills, attention to detail, computer literacy, and comfort working in a fast-paced environment.

Skills

Customer Service
Written Communication
Telephone Communication
Data Entry
Clerical Work
Attention To Detail
Computer Literacy
Sales Support
Quoting
Work Order Accuracy
Customer Inquiry Resolution
Time Management
Adaptability
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Internal Stakeholders
External Stakeholders
Email Communication
Telephone Communication
Data Entry
Clerical Work
Sales Support
Quoting
CSA Lines
Off-Spec Shipments
Work Orders
Coding And Pricing
Dispatch
Service Dates
Customer Inquiries
Key Performance Indicators
Five 9 Metrics
Logics
Office Services

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