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Added 24 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
…warranties, pricing, and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when…
Added 38 mins ago
TH
Business Development Manager (Display/ProAV)
T&T HR Consulting
Canada
- Full-time
9. Collaborate closely with marketing, pre-sales, technical support, and operations teams to ensure smooth project execution;
Added 38 mins ago
Assistant Manager - Sherway Gardens
Lush Handmade Cosmetics
Toronto, ON
As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead…
Added 55 mins ago
LF
Assistant Manager - Sherway Gardens
Lush Fresh Handmade Cosmetics North America
Toronto, ON · Etobicoke, ON
- Full-time
As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead…
Added 56 mins ago
GD
DYNAMITE - Team Leader FT - Place Rosemere
Groupe Dynamite, Inc Garage
Rosemère, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 56 mins ago
GD
GARAGE - Seasonal Sales Associate - Georgian Mall
Groupe Dynamite, Inc Garage
Barrie, ON
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 56 mins ago
JI
Department Manager Front End
J.D. Irving, Limited
St. John's, NL
- Full-time
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates,…
Added 1 hour ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
…and business visions.Identify enterprise business process and operations improvements to realize efficiencies and increase impact.Take ownership of the vision and value narrative…
Added 1 hour ago
BC
Ralph Lauren Associate Manager
BoF Careers
BC · British Columbia, Canada
- Full-time
As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key…
Added 1 hour ago
LS
Liquor store manager
Liquor Stop N Shop
Redwater, AB
- Full-time
Added 1 hour ago
WH
Meat department manager - retail
Westgate Halal Meat & Deli
AB · Edmonton, AB
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 2 hours ago
RC
Assistant Store Manager
Rexall Care Network
Alliston, ON
- Full-time
Assist the Front Store Manager in ensuring that the store achieves and maintains budgeted sales, gross profit, EBITDA, inventory targets, labour costs, shrink, and controllable store…
Added 2 hours ago
TH
Department Supervisor Operations: Full Time - BEACON HILL
The Home Depot Canada
Calgary, AB
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 2 hours ago
GD
DYNAMITE - Team Leader FT - Place Rosemere
Groupe Dynamite
Rosemère, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 3 hours ago
B
Business Area Manager
BAT
AB · Edmonton, AB
- Full-time
We’re pleased to share an exciting new opening within our Procurement team for the position of Business Area Manager in Edmonton, Canada
Added 3 hours ago
PR
ASUS Market Manager - 3 month contract
Premium Retail Services
Calgary, AB
- Contract
Premium is looking for a Market Manager to join our Asus team in the Calgary region.
Added 4 hours ago
PH
procurement manager
Prime Health Ltd.
Maple Ridge, BC
- Full-time
Specialization/experience (business sales and services)
Added 4 hours ago
LM
Portfolio Manager
LifeSavvy Media
Montreal, QC
- Full-time
We are looking for a highly ambitious and strategic Portfolio Manager to oversee the management and growth of ScreenRant, one of Valnet’s largest portfolio brands. This role is ideal for a…
Added 4 hours ago
B
Senior Community Residential Manager
Boardwalk
Saskatoon, SK
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 4 hours ago
BR
General Manager - Fairview Pnte Claire
Banana Republic
Pointe-Claire, QC
- Full-time
…strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development.…
Added 4 hours ago
BR
General Manager - Fairview Pnte Claire
Banana Republic
Pointe-Claire, QC
- Full-time
…strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development.…
Added 5 hours ago
S
Operations Lead - Full Time
sephora.com
Langford, BC
- $22.85 to $28.55 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 5 hours ago
CH
Seasonal Holiday Team Lead- St. Vital Centre
Cherry Hill Programs
Winnipeg, MB
- Part-time
Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
Added 5 hours ago
LJ
Store Manager
Legacy Jewellers
Fort Saskatchewan, AB
- Full-time
Legacy Jewellers is looking for an experienced Jewellery Store Manager to join our team in Fort Saskatchewan, Alberta.

GFL - Sewer Technologies Division

Customer Service Representative

Pickering, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and GFL, ensuring seamless operations, and maintaining customer satisfaction. The CSR is responsible for a variety of tasks, including data entry, clerical work, responding through inquiries through email and telephone and supporting overall office services.

Key Responsibilities:

Provides exceptional customer service to both internal and external stakeholders through high volume of email and telephone communication.
Collaborate with assigned TSR to provide comprehensive sales support including quoting, adding CSA lines, assisting with off specs, completing w/o’s and submitting inquires to tech for coding & pricing.
Ensure timely and accurate responses to customer inquiries maintaining a positive and professional demeanor.
Maintain monthly and quarterly KPI’s, including but not limited to:

Number of work orders completed monthly.
Five 9 Metrics TBD
Accuracy of work orders

Complete (w/o) and liaise with logics to communicate service date to client.
Verify and ensure accuracy of w/o’s prior to releasing to dispatch.
Handle off-spec shipments promptly and effectively. Add CSA lines and pricing if necessary.
Perform other duties and responsibilities as required.

Knowledge, Skills And Competencies:

To perform the duties in the job. Must be customer service orientated, have good communication skills, be detail orientated, and must be computer literate.
Comfortable in a fast paced, ever-changing environment with many moving parts/responsibilities.
High School Diploma or GED, Associate’s Degree preferred
Customer service experience is preferred but not required

#GFLTalent

Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and GFL, ensuring seamless operations, and maintaining customer satisfaction. The CSR is responsible for a variety of tasks, including data entry, clerical work, responding through inquiries through email and telephone and supporting overall office services.

Key Responsibilities:

Provides exceptional customer service to both internal and external stakeholders through high volume of email and telephone communication.
Collaborate with assigned TSR to provide comprehensive sales support including quoting, adding CSA lines, assisting with off specs, completing w/o’s and submitting inquires to tech for coding & pricing.
Ensure timely and accurate responses to customer inquiries maintaining a positive and professional demeanor.
Maintain monthly and quarterly KPI’s, including but not limited to:

Number of work orders completed monthly.
Five 9 Metrics TBD
Accuracy of work orders

Complete (w/o) and liaise with logics to communicate service date to client.
Verify and ensure accuracy of w/o’s prior to releasing to dispatch.
Handle off-spec shipments promptly and effectively. Add CSA lines and pricing if necessary.
Perform other duties and responsibilities as required.

Knowledge, Skills And Competencies:

To perform the duties in the job. Must be customer service orientated, have good communication skills, be detail orientated, and must be computer literate.
Comfortable in a fast paced, ever-changing environment with many moving parts/responsibilities.
High School Diploma or GED, Associate’s Degree preferred
Customer service experience is preferred but not required

#GFLTalent

Job ID:

R40310

Job Profile:

Customer Service Representative I - S

Job Country:

Canada

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by email and telephone, provide sales support, and complete and verify work orders before releasing them to dispatch. Coordinate service dates with clients, handle off-spec shipments, maintain performance metrics, and add CSA lines and pricing when needed.

Requirements

A high school diploma or GED is listed, with an associate degree preferred. Customer service experience is preferred but not required; candidates should have strong communication and customer-service skills, attention to detail, computer literacy, and comfort working in a fast-paced environment.

Skills

Customer Service
Written Communication
Telephone Communication
Data Entry
Clerical Work
Attention To Detail
Computer Literacy
Sales Support
Quoting
Work Order Accuracy
Customer Inquiry Resolution
Time Management
Adaptability
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Internal Stakeholders
External Stakeholders
Email Communication
Telephone Communication
Data Entry
Clerical Work
Sales Support
Quoting
CSA Lines
Off-Spec Shipments
Work Orders
Coding And Pricing
Dispatch
Service Dates
Customer Inquiries
Key Performance Indicators
Five 9 Metrics
Logics
Office Services

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