Dispatcher
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join Team Green! GFL Environmental is Hiring a Dispatcher in Edmonton, AB
Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Dispatcher to join our Edmonton team!
As a Dispatcher, you’ll be a critical point of contact for customers - helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team!
Why Work With GFL?
If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth - for you and our communities.
Join Team Green! GFL Environmental is Hiring a Dispatcher in Edmonton, AB
Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Dispatcher to join our Edmonton team!
As a Dispatcher, you’ll be a critical point of contact for customers - helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team!
Why Work With GFL?
If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth - for you and our communities.
Job ID:
R40625
Job Profile:
Dispatcher - S
Job Country:
Canada
Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Dispatcher to join our Edmonton team!
As a Dispatcher, you’ll be a critical point of contact for customers - helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team!
Why Work With GFL?
- Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
- Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.
- Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
- Modern Fleet & Gear: Work out of a safe, modern yard with well-maintained trucks, new equipment, and industry-leading safe work practices.
- Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network.
- Employee Support: Full access to our confidential Employee Assistance Program (EAP).
- Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.
- Answer customer calls and emails professionally and promptly
- Support day to day operations
- Schedule and update services as needed
- Support billing, contracts, and reporting
- Coordinate with operations, sales, and shop staff
- Handle account questions and resolve issues
- Enter data and maintain accurate records
- Assist with general office and sales support tasks
- Collect and review and distribute route sheets for proper days end data entry.
- Dispatch calls to routes based upon designated route and driver location.
- Minimum 2 years in a transportation or customer service role.
- Great communication and organizational skills
- Comfortable using Google Workspace suite of programs
- Friendly, reliable, and detail-oriented
- Team player with a positive attitude
- Experience in waste or environmental services is a bonus
- Familiarity with Trux software is a plus
If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth - for you and our communities.
Join Team Green! GFL Environmental is Hiring a Dispatcher in Edmonton, AB
Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Dispatcher to join our Edmonton team!
As a Dispatcher, you’ll be a critical point of contact for customers - helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team!
Why Work With GFL?
- Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
- Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.
- Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
- Modern Fleet & Gear: Work out of a safe, modern yard with well-maintained trucks, new equipment, and industry-leading safe work practices.
- Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network.
- Employee Support: Full access to our confidential Employee Assistance Program (EAP).
- Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.
- Answer customer calls and emails professionally and promptly
- Support day to day operations
- Schedule and update services as needed
- Support billing, contracts, and reporting
- Coordinate with operations, sales, and shop staff
- Handle account questions and resolve issues
- Enter data and maintain accurate records
- Assist with general office and sales support tasks
- Collect and review and distribute route sheets for proper days end data entry.
- Dispatch calls to routes based upon designated route and driver location.
- Minimum 2 years in a transportation or customer service role.
- Great communication and organizational skills
- Comfortable using Google Workspace suite of programs
- Friendly, reliable, and detail-oriented
- Team player with a positive attitude
- Experience in waste or environmental services is a bonus
- Familiarity with Trux software is a plus
If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth - for you and our communities.
Job ID:
R40625
Job Profile:
Dispatcher - S
Job Country:
Canada
More about this job
Responsibilities
Respond to customer calls and emails, schedule and update services, resolve account issues, and support billing, contracts, reporting, and general office tasks. Coordinate with operations, sales, and shop staff, and manage route sheets and dispatch calls to routes based on route assignments and driver locations.
Requirements
Applicants need at least two years of experience in transportation or customer service, strong communication and organizational skills, and comfort using Google Workspace. The employer also seeks a friendly, reliable, detail-oriented team player; waste or environmental services experience and familiarity with Trux are assets.
Skills
- Customer Service
- Dispatching
- Route Coordination
- Scheduling
- Communication
- Organization
- Problem Solving
- Data Entry
- Recordkeeping
- Google Workspace
- Billing Support
- Contract Support
- Reporting
- Account Support
- Teamwork
Benefits
- Employer-Paid Medical Coverage
- Employer-Paid Dental Coverage
- Employer-Paid Vision Coverage
- Company-Matching RRSP/DPSP
- Employee Assistance Program
- Employee Discounts
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
- Administrative
- Environmental & Sustainability
Keywords
- Dispatcher
- Transportation
- Customer Service
- Waste Management
- Environmental Services
- Dispatching
- Route Sheets
- Route Coordination
- Driver Location
- Service Scheduling
- Google Workspace
- Trux
- Data Entry
- Billing
- Contracts
- Reporting
- Account Support
- Operations
- Sales Support
- Shop Coordination
- Customer Calls
- Email Support
- Recordkeeping
- Problem Resolution