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Added 5 mins ago
B
Community Residential Manager
Boardwalk
Regina, SK
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 5 mins ago
B
Maintenance Associate
Boardwalk
London, ON
- Full-time
Strong commitment to providing excellent customer service
Added 5 mins ago
Development Planner
Town of Morinville
Morinville, AB
…communication, and problem-solving skills, with the ability to balance technical accuracy and sound judgment in a dynamic, fast-paced environment. The Development Planner will demonstrate…
Added 19 mins ago
HS
Rigger Technician
Hercules SLR
AB · Red Deer County, AB
- Full-time
We invest in our people: We provide ongoing training and development beyond your initial onboarding so you can continue building your technical knowledge and capabilities.
Added 34 mins ago
W
pharmacy assistant
Walmart
Calgary, AB
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 34 mins ago
AH
Warranty Manager
Airbus Helicopters
Fort Erie, ON
- Full-time
…credits and reimbursements. Working in close collaboration with Customer Service Representatives (CSRs) and key stakeholders, the Warranty Manager ensures efficient processing, tracking,…
Added 34 mins ago
WC
pharmacy assistant
Walmart Canada
Calgary, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 34 mins ago
MM
Technical Implementation Specialist
Martell Media
Kelowna, BC
- Full-time
We’re hiring a Technical Implementation Specialist to own the technical side of every Apex customer’s experience. Each customer runs on their own dedicated instance, connected to the tools…
Added 34 mins ago
MD
Artificial Intelligence (AI) Support Developer - Information Technology Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Pollution Control Agency (MPCA). The MNIT MPCA team provides technical expertise for the organization’s applications and agency-specific support to ensure every Minnesotan has healthy air,…
Added 34 mins ago
MD
IT Advanced Project Manager - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position works collaboratively with business and technical stakeholders, agency leadership, and vendors to coordinate project activities, resolve issues, communicate project status,…
Added 49 mins ago
W
Product Support Representative - On/Off Highway Engine & Transmission
Wajax
Saskatoon, SK
- Full-time
Prospect and develop new customer opportunities within the defined On/Off Highway Engine and Transmission territory through the execution of a strategic prospecting plan. Develop in-depth…
Added 49 mins ago
EP
Maintenance Technician
Edison Properties Winnipeg
Winnipeg, MB
- Full-time
…of a team, collaborating with other trades and staff. Strong customer service, proactive communication, initiative, and teamwork are essential, in addition to solid technical…
Added 49 mins ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
Actively keep customer needs in mind and leverage input from product stakeholders to determine the right technical solutions to deliver customer value quickly.
Added 49 mins ago
A
Senior Software Engineer, Behavior Planning
AeroVect
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
This opportunity offers a deeply technical engineer the chance to shape a market-defining enterprise product that combines autonomous vehicle technology with a robotics-as-a-service (RaaS)…
Added 49 mins ago
BV
Industrial Millwright
BVR Veterinary Supplies Ltd
AB · Calgary, AB
- Full-time
Coordinate specialized repairs with external vendors or service providers when required.
Added 49 mins ago
EN
Guest Relations Lead (Full-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
- $21 to $23 CAD / hour
- Full-time
Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
Added 49 mins ago
F
Maintenance Cleaner
FluksAqua
AB · Edmonton, AB
- Contract
High volume workload requiring both sound technical knowledge and ability to provide exceptional customer service.
Added 49 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 49 mins ago
S
Senior Customer Experience Associate - Mount Forest (22.5 hours/week)
Scotiabank
Mount Forest, ON
- Full-time
…Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey…
Added 49 mins ago
MD
Facilities and Operations Leader - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…space for visitors. In all aspects of the position quality customer service is…
Added 49 mins ago
2L
Business Development Lead
247 Labs
Toronto, ON
- Full-time
Candidates should possess excellent Communication and Customer Service skills to build trust, present solutions, and maintain long-term client relationships.
Added 49 mins ago
TI
Customer Order Fulfillment Specialist
telMAX Inc.
Markham, ON
- $50,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, Operations Enablement, the Customer Order Fulfillment Specialist will be responsible for coordinating the customer journey from the initial point of sale through…
Added 49 mins ago
TI
Sr Mgr, Process Improvement & Transformation
telMAX Inc.
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
Customer centric - keeps the customer outcome at the centre while balancing operational, technical, employee and commercial realities.
Added 1 hour ago
FOH Management - General Manager
Northland Properties
Calgary, AB
…experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities

GFL - Sewer Technologies Division

Route Manager

Coquitlam, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience: 5+ years of progressive operations management experience in municipal waste management, logistics, or transportation.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages supervisors, drivers and resources to deliver safe, efficient, and fully compliant service across all contract zones. The ideal candidate will optimize multi-stream residential routing, manage municipal and contract stakeholder relationships, enforce WorkSafeBC and environmental regulations, and drive continuous improvement in safety, diversion efficiency, and cost management.

Why GFL:

Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.
Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
Modern Fleet & Gear: Work out of a safe, modern facility with well-maintained trucks, new equipment, and industry-leading safe work practices.
Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network.
Employee Support: Full access to our confidential Employee Assistance Program (EAP).
Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.

Key Responsibilities:

Program & Operational Management: Oversee daily curbside collection execution for multi-stream residential recycling in alignment with Recycle BC material performance, contamination, and service-level agreements.
Team Leadership & Development: Direct, coach, and support route supervisors and curbside drivers. Lead hiring, onboarding, performance evaluations, and workforce planning to promote a strong culture of accountability and retention.
Safety & Environmental Compliance: Enforce strict adherence to WorkSafeBC standards, Occupational Health & Safety (OH&S) policies, environmental regulations, and local municipal bylaws. Conduct incident investigations, safety audits, and continuous driver safety training.
Fleet & Resource Optimization: Monitor equipment utilization, pre/post-trip inspection completion, and route productivity. Coordinate with maintenance teams to minimize fleet downtime, lower operating costs, and optimize vehicle lifecycle performance.
Financial & KPI Performance: Develop and manage operational budgets, direct labor, and maintenance expenses. Track key performance indicators (KPIs) including missed stops, contamination rates, route efficiency, safety incidents, and downtime.
Contract & Client Relations: Serve as a primary point of contact for Recycle BC program representatives and municipal partners. Resolve service escalations, review audits, and ensure high levels of customer satisfaction.
Technology & Process Improvement: Drive adoption of route optimization software, onboard telematics, and digital reporting systems. Implement lean operational strategies to reduce carbon footprint and maximize material recovery rates.
Reporting & Governance: Generate weekly/monthly performance metrics, compliance logs, and financial variance reports for senior leadership.

Qualifications & Experience:

Education: Bachelor’s degree in Business, Operations Management, Logistics, Environmental Science, or a related field (or equivalent combination of education and experience).
Experience: 5+ years of progressive operations management experience in municipal waste management, logistics, or transportation. Direct experience managing curbside collection contracts (Recycle BC or similar Extended Producer Responsibility programs) strongly preferred.
Regulatory Knowledge: Deep understanding of WorkSafeBC rules, motor vehicle safety regulations, and provincial waste management/EPR frameworks.
Technical Skills: Proficiency in automated route optimization tools, fleet telematics (GPS/LYTX), asset management software.
Leadership Capabilities: Strong interpersonal, conflict-resolution, and change-management skills with a demonstrated track record of leading diverse teams.

Working Conditions:

Work Environment: Split between an office environment and field sites, including municipal routes, transfer stations, and material recovery facilities (MRFs).
Physical Expectations: Occasional exposure to outdoor weather conditions, noise, and site environments during audits and safety reviews.
Schedule & On-Call: Standard business hours with required on-call availability for operational incidents, winter weather emergencies, or routing disruptions.
Must possess a valid driver's license and a reliable vehicle for site visits and travel between locations.

GFL Environmental Inc. is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Together, our employees are known as “Team Green” - a name that unites us all under our shared purpose: making our customers and communities Green for Life! Working for GFL is more than a job - it’s an opportunity to grow in your career, make new friends, and make a difference each day.

The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages supervisors, drivers and resources to deliver safe, efficient, and fully compliant service across all contract zones. The ideal candidate will optimize multi-stream residential routing, manage municipal and contract stakeholder relationships, enforce WorkSafeBC and environmental regulations, and drive continuous improvement in safety, diversion efficiency, and cost management.

Why GFL:

Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.
Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
Modern Fleet & Gear: Work out of a safe, modern facility with well-maintained trucks, new equipment, and industry-leading safe work practices.
Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network.
Employee Support: Full access to our confidential Employee Assistance Program (EAP).
Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.

Key Responsibilities:

Program & Operational Management: Oversee daily curbside collection execution for multi-stream residential recycling in alignment with Recycle BC material performance, contamination, and service-level agreements.
Team Leadership & Development: Direct, coach, and support route supervisors and curbside drivers. Lead hiring, onboarding, performance evaluations, and workforce planning to promote a strong culture of accountability and retention.
Safety & Environmental Compliance: Enforce strict adherence to WorkSafeBC standards, Occupational Health & Safety (OH&S) policies, environmental regulations, and local municipal bylaws. Conduct incident investigations, safety audits, and continuous driver safety training.
Fleet & Resource Optimization: Monitor equipment utilization, pre/post-trip inspection completion, and route productivity. Coordinate with maintenance teams to minimize fleet downtime, lower operating costs, and optimize vehicle lifecycle performance.
Financial & KPI Performance: Develop and manage operational budgets, direct labor, and maintenance expenses. Track key performance indicators (KPIs) including missed stops, contamination rates, route efficiency, safety incidents, and downtime.
Contract & Client Relations: Serve as a primary point of contact for Recycle BC program representatives and municipal partners. Resolve service escalations, review audits, and ensure high levels of customer satisfaction.
Technology & Process Improvement: Drive adoption of route optimization software, onboard telematics, and digital reporting systems. Implement lean operational strategies to reduce carbon footprint and maximize material recovery rates.
Reporting & Governance: Generate weekly/monthly performance metrics, compliance logs, and financial variance reports for senior leadership.

Qualifications & Experience:

Education: Bachelor’s degree in Business, Operations Management, Logistics, Environmental Science, or a related field (or equivalent combination of education and experience).
Experience: 5+ years of progressive operations management experience in municipal waste management, logistics, or transportation. Direct experience managing curbside collection contracts (Recycle BC or similar Extended Producer Responsibility programs) strongly preferred.
Regulatory Knowledge: Deep understanding of WorkSafeBC rules, motor vehicle safety regulations, and provincial waste management/EPR frameworks.
Technical Skills: Proficiency in automated route optimization tools, fleet telematics (GPS/LYTX), asset management software.
Leadership Capabilities: Strong interpersonal, conflict-resolution, and change-management skills with a demonstrated track record of leading diverse teams.

Working Conditions:

Work Environment: Split between an office environment and field sites, including municipal routes, transfer stations, and material recovery facilities (MRFs).
Physical Expectations: Occasional exposure to outdoor weather conditions, noise, and site environments during audits and safety reviews.
Schedule & On-Call: Standard business hours with required on-call availability for operational incidents, winter weather emergencies, or routing disruptions.
Must possess a valid driver's license and a reliable vehicle for site visits and travel between locations.

Apply About employer

More about this job

Responsibilities

Oversee residential recycling collection operations, leading supervisors and drivers while managing routes, fleet resources, budgets, safety, and regulatory compliance. Maintain relationships with Recycle BC and municipal partners, monitor operational performance, and implement improvements to service quality, efficiency, and material recovery.

Requirements

Requires at least five years of progressive operations management experience in waste management, logistics, or transportation; experience with curbside collection contracts is strongly preferred. A bachelor’s degree in a related field or equivalent experience, knowledge of WorkSafeBC and waste management regulations, proficiency with route optimization and fleet telematics tools, and a valid driver’s license are specified.

Skills

Operations Management
Route Optimization
Team Leadership
Workforce Planning
Safety Compliance
Environmental Compliance
Fleet Management
Budget Management
KPI Tracking
Contract Management
Stakeholder Relations
Incident Investigation
Process Improvement
Conflict Resolution
Change Management
Performance Reporting

Benefits

Health Benefits
Retirement Savings Plan
Employee Assistance Program
Employee Discounts
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Recycle BC
Extended Producer Responsibility
Curbside Recycling
Multi-Stream Collection
Route Optimization Software
Fleet Telematics
GPS
LYTX
Asset Management Software
WorkSafeBC
Occupational Health And Safety
Environmental Regulations
Motor Vehicle Safety Regulations
Municipal Bylaws
Material Recovery Facilities
Transfer Stations
Service-Level Agreements
Contamination Rates
Material Recovery
Diversion Efficiency
Fleet Utilization
Pre-Trip Inspections
Post-Trip Inspections
Operational Budgets
Key Performance Indicators
Incident Investigations
Safety Audits
Lean Operations
Digital Reporting Systems
Carbon Footprint Reduction

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