Senior Account & Production Manager

Company Description

Ghost Peak Cinema is a production company based in Pemberton, British Columbia, creating cinematic corporate video content for public companies. We work directly with CEOs, founders, and senior executives to turn complex business and financial stories into films and advertising content that investors, stakeholders, and broader audiences actually understand and remember. We are a small, growing team. Pemberton's outdoor lifestyle and active culture are built into how we live and work.

Trusted by public companies across North America, Ghost Peak Cinema is financially strong, fully capitalized, and hiring senior talent to continue its rapid growth.

Job Description

Ghost Peak Cinema is looking for a Senior Account & Production Manager to work directly alongside our founder, becoming his trusted right hand in managing client relationships, overseeing projects, and helping shape the future of Ghost Peak. From the first client conversation to the final delivered film, you will keep projects moving, clients informed, creative teams aligned, and details under control.

You will translate client needs into actionable briefs, build estimates and production schedules, coordinate internal and external resources, and ensure everything we deliver meets our creative standards, and timelines. You will also help identify opportunities to deepen client relationships, develop new business, and build the systems that will support our next stage of growth.

Ghost Peak has doubled output capacity in the last 6 months and continues to require highly talented people to bring multiple stories to life. This is a hands-on role with significant autonomy, direct access to the founder, and the opportunity to influence how the company operates.

Key Responsibilities

• Serve as the primary day-to-day contact for assigned clients, building trusted relationships and ensuring exceptional service
• Participate in client briefings, clarify objectives, and translate conversations into actionable creative and production briefs
• Manage client expectations, communications, feedback, approvals, and deliverables throughout the project lifecycle
• Anticipate client needs, identify potential issues early, and resolve them proactively
• Own the project workflow from initial brief through final delivery
• Develop project scopes, cost estimates, budgets, workback schedules, and production timelines
• Coordinate creative development, pre-production, filming, editing, design, revisions, and final delivery
• Work closely with directors, cinematographers, editors, designers, and freelance collaborators to keep projects on track
• Manage resources, priorities, dependencies, and competing deadlines across multiple projects
• Track budgets, scope changes, and project profitability, flagging risks and opportunities as they arise
• Ensure quality control, accurate deliverables, and smooth project closeout
• Support proposals, presentations, estimates, and new business conversations
• Help establish smarter processes, systems, and ways of working as the business scales

Required Skills

• 2+ years of experience in account management, integrated production, creative operations, or project management within an advertising agency, creative studio, or production company
• Demonstrated experience managing projects from briefing and estimating through creative development, production, post-production, and delivery
• Strong client-facing communication and relationship-management skills
• Excellent organizational abilities and obsessive attention to detail
• Confidence managing, timelines, multiple priorities, and creative resources
• An understanding of video production and post-production workflows
• Commercial awareness and the ability to recognize opportunities for account growth and new business
• A resourceful, solutions-oriented mindset and a willingness to roll up your sleeves
• Comfort working independently, making decisions, and taking accountability without constant direction
• The flexibility to respond to demanding production schedules and occasional non-standard hours, with appropriate time off and respect for work-life balance

Preferred Skills

• Experience with corporate communications, investor-facing content, action sports, or outdoor brands

Compensation

We pay competitively for this level of experience, and compensation grows with your contribution to the company.

Pemberton, BC: $75,000 to $90,000

Benefits & Perks

100% compensated employee benefits plan with health and dental coverage. Your own fully equipped sit/stand desk with high resolution monitors and an Apple computer in our Pemberton office. Enjoy office snacks and beverages, office view of Mount Curry, walking distance to local cafes, and gyms. Entrepreneurial culture and a small and dynamic team.