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Case Manager_FT-Contract
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Giant Tiger

Franchisee In Training (Canada)

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 3 years of experience in retail environment with at least 1 year in a supervisory role
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are:
At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves.

We’re looking for people who are passionate about retail and motivated by meaningful work that makes a real impact. This posting is part of our talent pipeline for future opportunities and is not linked to an immediate vacancy. If your application is a match for an upcoming role, a member of our team will reach out when a position becomes available.

Job Title

Franchisee In Training (Canada)

About This Role:

Giant Tiger is a proudly Canadian-owned retailer committed to being Canada's place to save more. We're seeking future franchise store owners who thrive in retail and want to lead their stores with passion and a vision. Our Store Owners are leaders who shape their store’s identity, drive success, and positively impact their communities.

We're looking for entrepreneurial leaders eager to grow their careers and make a difference. Our Franchisee in Training Program offers hands-on training with experienced operators, exposure to diverse markets, and the chance to manage your own store upon completion. Mobility and commitment to community are key. If you are ready to take charge of your own store, we want to hear from you!

This posting is intended to build a pipeline of future Franchisee in Training candidates and is not tied to a current vacancy or specific location. We are seeking candidates who are open and willing to relocate anywhere in Canada for both training and future store ownership opportunities. Interested candidates are encouraged to submit their resumes for consideration, and qualified candidates will be contacted as opportunities become available.

Workplace Arrangements:

Working hours: Must be available to work evenings, weekends and holidays, as required.
Travel: Must be willing to travel within the assigned region. Occasional overnight travel to our Home Office in Ottawa as well as other stores will be required.
Region: The specific store within the region will be discussed during the first interviews, and generally, work will take place within 100km of that store unless applying to stores outside the region after completing the program.

What Giant Tiger Brings:

Competitive salary reflective of market rates
Bonus Plan
Comprehensive training and continuous learning
Paid Vacation Time
Flexible Health Benefits as of day 1
Employee discount at Giant Tiger Stores

What you will be doing:

In-Class Learning:

Complete all training modules and assigned projects during the Franchisee in Training Program.

Engage in formal mentorship to develop entrepreneurial and leadership skills.

On-the-Job Learning:

Participate in in-store experiences with leaders and their teams.
Shadow current Franchisees across various regions in Canada.
Work closely with staff and interact with customers in the community.
Gain hands-on experience in:
- Store Management
- Staff Management
- Administration and Reporting
- Community Engagement

What You’ll Bring:

University or College certification in Business Administration, Retail Management, Operations Manager, a related field or equivalent years of retail experience
Minimum of 3 years of experience in retail environment with at least 1 year in a supervisory role
Ability to coach and lead teams, with the flexibility to adapt leadership styles to meet the diverse needs of team members
Strong basic computer skills with a willingness and ability to quickly learn new software, systems, and adapt to GT procedures
Strong communication skills, including the ability to convey ideas clearly, actively listen, and foster productive dialogue in both written and verbal forms
Excellent planning and organizational skills, with the ability to efficiently manage tasks, schedules, and projects
Dedicated to community engagement, demonstrated by active participation in non-profit initiatives, recreational sports teams, and/or local organizations
French is required in the French speaking provinces/regions

Assets You May Have:

Experience utilizing sales reports and customer feedback to interpret business trends and strategically enhance sales performance.
Visual merchandising experience  
Prior experience with Workday or similar people management/scheduling platform 
Bilingualism in French and English

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as retirement savings support and comprehensive well-being benefits for our permanent team members.

Salary

What Giant Tiger Offers:
Competitive Compensation: The salary range for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.

Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you're looking for a place to grow and take on new challenges, you've found it.

Extra Giant Tiger Perks:
• Store Discount,
• Recognition program that celebrates great work with monetary rewards and other perks,
• Safety first environment.

Location

2480 Walkley Road, Ottawa, Ontario, K1G 6A9

Job Requisition

JR134082

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact careers@gianttiger.com.

Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.

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More about this job

Responsibilities

The Franchisee in Training will participate in hands-on store management, staff leadership, and administrative reporting while shadowing experienced operators. They are responsible for engaging with the community and developing entrepreneurial skills to eventually manage their own store.

Requirements

Candidates must have a university or college certification in a business-related field and at least 3 years of retail experience, including 1 year in a supervisory role. Strong communication, organizational skills, and the willingness to relocate anywhere in Canada are required.

Skills

Retail management
Staff management
Leadership
Coaching
Business administration
Operations management
Communication
Planning
Organizational skills
Community engagement
Reporting
Customer service
Strategic planning
Visual merchandising
Problem solving

Benefits

Competitive salary
Bonus plan
Comprehensive training
Paid vacation time
Flexible health benefits
Employee discount
Retirement savings support

Visa sponsorship

Not detected in the job text

Keywords

Retail
Franchisee
Store management
Operations
Leadership
Business administration
Mentorship
Entrepreneurship
Community engagement
Workday
Visual merchandising
Reporting
Staff management
Retail management
Strategic planning
Customer feedback
Business trends
Scheduling
Training
Relocation

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