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Added 9 mins ago
KA
Content Creator
Kaizen Automotive Group
Toronto, ON · Etobicoke, ON
- Full-time
Plan and produce short-form and long-form video content, including vehicle walkarounds, service spotlights, customer testimonials, and behind-the-scenes footage.
Added 9 mins ago
KA
Detailer
Kaizen Automotive Group
Leduc, AB
- Full-time
The Service Detailer is responsible for cleaning, detailing, and preparing customer and service vehicles to OEM and dealership standards. This role ensures vehicles are professionally…
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SA
Automotive Service & Parts Manager
Steele Auto Group
Halifax, NS
- Full-time
Porsche Halifax is looking for an experienced Service and Parts Manager to join our team. As a Service and Parts Manager, your role is about more than managing departments, it is about…
Added 9 mins ago
EM
Automotive Detailer - Car Washer - Prince Rupert
Enterprise Mobility
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- $20 CAD / hour
- Full-time
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Added 9 mins ago
MR
Part-Time Sales Associate
Match Retail
Toronto, ON
- $22 CAD / hour
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…
Added 9 mins ago
RB
Bilingual CMO Enrolment Officer
Royal Bank of Canada
Toronto, ON
- Full-time
Maintain service excellence through meticulous accuracy and thorough due diligence during service enrollment, including comprehensive document verification and follow-up support for complex…
Added 9 mins ago
NF
Sales Representative - Mill Woods/Southgate Mall
Neo Financial
AB · Edmonton, Alberta
- $20 CAD / hour
- Contract
…exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of…
Added 9 mins ago
CC
Retail Shift Leader
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 9 mins ago
CC
Retail Sales Associate
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 CAD / hour
- Part-time
Minimum 2-3 years of Retail Experience in sales and customer service required.
Added 9 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 9 mins ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
Under the general supervision of the Food Service Director, the Retail Supervisor is in charge of organizing, planning, preparing and/or directing the preparation of daily food service…
Added 24 mins ago
Visual Merchandiser
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Added 24 mins ago
Grocery Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
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Provide superior customer service to meet customer needs
Added 24 mins ago
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Ottawa, ON
A Store Cashier/Stock Clerk acts as the company’s front line contact with customers, and plays an integral role in the customer experience.
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Added 24 mins ago
CA
Dutton ONroute - Full-Time Crew Member - Market
Careers at ONroute
ON · Dutton, ON · London, ON · Southwold, ON · West Elgin, ON · West Lorne, ON · Chatham-Kent, ON
- Full-time
While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most…
Added 24 mins ago
PF
Front Desk Associate
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- Part-time
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
Added 24 mins ago
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Retail Sales Associates- Bramalea
Lovisa
Brampton, ON
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 24 mins ago
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Retail Sales Associate- Square One
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Added 39 mins ago
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Product Guide - Seasonal
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You are passionate about delivering exceptional customer service

Giant Tiger

Softgoods Supervisor (Full-Time)

Westlock, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.
Posting language: English
Posted: Oct 29, 2026

Original job description

Who We Are:
At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price.

We’re looking for friendly, motivated people who enjoy helping people and being part of a team - this posting represents a current opportunity at Giant Tiger.

Job Title

Softgoods Supervisor (Full-Time)

About This Role:

What You’ll Be Doing:

Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery);
Oversee the day-to-day operations;
Training and Communicating policies and procedures to department Associates on a daily basis;
E.g. SKU, pricing issues, printing signs, labels, operating the RF unit;
Complete ordering and replenishment of merchandise;
Supervising a team within the assigned departments while ensuring cross-functional collaboration;
Ensuring execution of the GT System (policies, procedures, standards) by all Associates;
Takes appropriate action and provides recommendations based on analysis of assigned area;
Leads merchandising activities;
Prepare and participating in inventory management activities (e.g. cycle counts);
Provide input to the Store Owner/Manager into scheduling and quantification;
Resolving customer complaints quickly and professionally;
Opening and closing the store on a rotating basis;
Actively involved and connected with the store’s local community;
Supporting the store owner/manager on additional tasks and projects;
Ensuring health and safety policies and guidelines are followed;
Ensuring the checkout work area is kept clean and organized;
Ensuring Loss prevention best practices are followed;
Ensuring compliance of all policies when selling Tobacco and Lottery.

What You’ll Bring:

Proven motivator / team leader;
Ability to work independently and as part of a team;
Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party);
Exceptional planning and organizational skills;
Strong merchandising and analytical skills;
1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.

When You’ll Work:
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

Stand and/or walk.
Bend, twist, and squat.
Lift and/or move up to 18 kg (40 lbs.).
Perform tasks involving firm grasping.
Perform repetitive tasks requiring a range of hand motions.
Reach above shoulder height and below waist level.
Operate equipment, including using a ladder.

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

What Giant Tiger Offers:
Competitive Compensation: Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.

Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.

Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.

Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you're looking for a place to grow and take on new challenges, you've found it.

Store Discount: Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location

10211-100 Street, Westlock, Alberta, T7P 2G5

Job Requisition

JR134118

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact careers@gianttiger.com.

Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.

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More about this job

Responsibilities

The Softgoods Supervisor oversees daily store operations, including merchandising, inventory management, and team supervision. They are responsible for ensuring high levels of customer service and maintaining compliance with company policies and safety standards.

Requirements

Candidates must have 1-3 years of retail management experience or equivalent experience as a keyholder. Strong leadership, communication, and analytical skills are required to effectively manage store departments and staff.

Skills

Team leadership
Customer service
Merchandising
Inventory management
Communication
Conflict resolution
Retail management
Loss prevention
Scheduling
Analytical skills
Planning
Organizational skills
Health and safety compliance
Training
Replenishment

Benefits

Competitive compensation
Profit sharing
Health benefits
Dental benefits
Paid time off
Personal days
Vacation days
Store discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Softgoods
Supervision
Merchandising
Inventory management
Customer service
Loss prevention
Team leadership
Scheduling
Replenishment
Health and safety
Operations
Cycle counts
Retail management
Keyholder
Compliance
Point of sale

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