Assistant General Manager - Black's Pub, Whistler, BC

Who We Are 

At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.

Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity 

We’re hiring an Assistant General Manager to join our team at Black’s Pub, one of Whistler’s most iconic destinations for lively après, fresh local flavours, and unbeatable views.

If you’re passionate about delivering exceptional guest services, love working in a fast-paced environment, and want to grow with a culture-driven company - this could be your next adventure.

This role is ideal for someone who thrives in a tourism-focused and guest-first environment and wants to be part of a team that’s building Whistler’s most memorable experiences.

Perks of the Job  

• $55,000 - $70,000 annual salary based on experience and qualifications
• 50% off food & beverage at all Gibbons venues
• Adventure perks: 20% off The Adventure Group for you and your friends & family
• Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
• Wellness perks: 20% off at The Spa at Whistler and a benefit stipend (for qualifying roles)
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey. 
• Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.

What You Bring to the Table 

• Hospitality, marketing, or sales background, with events management experience considered an asset

• Strong focus on guest experience and building positive community connections

• Strong administrative and computer skills, including Microsoft products, POS systems, and employee timekeeping programs

• Flexible and adaptable, with the ability to respond effectively to changing priorities

• Strong communication skills, with the ability to remain calm and professional in challenging or stressful situations

• Valid Serving It Right certification

• Valid First Aid certification, or willingness and ability to obtain

Your Days Will Look Like 

• Lead by example with full sales and product knowledge, inspiring your team to upsell and enhance the guest experience.
• Schedule, train, and develop team members, providing coaching and support to help them succeed.
• Recruit top talent and foster a positive, high-performance workplace culture.
• Participate in regular operations meetings, contributing insights on profit, revenue, labour, and employee engagement.
• Oversee daily inventory to ensure the business is fully prepared for each shift.
• Maintain strict liquor license compliance and uphold all legal and safety standards.
• Champion internal feedback programs and create opportunities for team recognition.
• Plan and execute marketing initiatives and events that drive guest engagement and sales.
• Uphold and promote the company’s Core Values in all aspects of operations.

Sound Like a Fit? 

Apply now and bring your energy to one of Whistler’s most exciting teams. We can’t wait to meet you.

At Gibbons Whistler, our core values - Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence - guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!