Industrial Systems Infrastructure Specialist

Industrial Systems Infrastructure Specialist
Location: Calgary Head Office 
Job status: Full Time Permanent
Department:Information Services 

Is this position safety sensitive: Yes

At Gibson, we believe our competitive advantage lies in the strength and talents of our employees. That means connecting our employees to rewarding careers, building a high-performance culture where collaboration and creativity are rewarded, and providing real growth opportunities for employees to take on new challenges.

The Role

The Industrial Systems Infrastructure Specialist will specialize in the administration, support and maintenance of Gibson Energy’s Industrial Systems infrastructure, industrial control systems (ICS) and supporting applications. The role is responsible for keeping these systems secure, reliable and recoverable for safe, uninterrupted operations.

What We Offer

We believe employees should share in the success they help create.

• Competitive compensation and annual incentive opportunities that reward your contributions and performance.
• Generous vacation and flex time that support work-life balance and gives you time to recharge
• Build long-term wealth through our Pension Plan and Employee Share Ownership Program
• Employer-paid health and dental benefits from day one
• Industry-leading mental health coverage for you and your family
• Flexible Spending Account to support your unique wellness needs
• Family Building Benefit supporting fertility, adoption, and surrogacy journeys

What You'll Do

• Administers and maintains Industrial Systems infrastructure, including servers, virtualization, storage, workstations and network equipment.
• Deploys, manages and supports control system and supporting applications.
• Responsible for user account provisioning for operators, business users and support vendors.
• Applies scheduled and out-of-band security patches and hotfixes with limited disruption to operations.
• Ensures systems, configurations and databases are backed up, recoverable and secure.
• Monitors system health and resolves service requests and incidents.
• Works with Cybersecurity and the 24/7 security monitoring service to identify and reduce Industrial Systems cyber risks.
• Supports secure data flow from Industrial Systems to corporate business solutions.
• Follows change management processes and schedules maintenance with Operations.
• Develops procedures, checklists and system documentation, and supports compliance and audit requests.
• Supports Industrial Systems projects such as upgrades and new site integrations, and coordinates vendor and third-party support.
• Demonstrates a personal commitment and proactive approach to Environment, Health & Safety (EH&S) through participation in all applicable EH&S programs and compliance with all Company EH&S policies and procedures.
• May perform other duties as assigned.

What You'll Bring to the Role

• Diploma or degree in Computer Science, Information Technology, Computer or Electrical Engineering Technology, or a related discipline; an equivalent combination of education and relevant experience may be considered.
• Minimum of 5 years of experience in IT or ICS infrastructure operations, including at least 2 years supporting ICS or other operational technology in oil and gas, utilities, manufacturing or a similar industrial environment.
• Strong working knowledge of Microsoft Windows Server and client operating systems, Active Directory, Group Policy, DNS, DHCP and time synchronization (NTP).
• Hands-on experience with servers, virtualization, storage, and backup and recovery tools.
• Working knowledge of industrial networking, including TCP/IP, VLANs, routing, firewalls, secure remote access and network segmentation.
• Understanding of industrial control systems, including SCADA, DCS, PLCs, RTUs, HMIs and historians, and how they are operated and maintained in a 24/7 production environment.
• Experience deploying, patching and upgrading software in isolated networks with limited or no internet access.
• Knowledge of ICS cybersecurity practices and standards, such as ISA/IEC 62443 and NIST SP 800-82, including access control, patch and vulnerability management, and incident response.
• Scripting skills, such as PowerShell, to automate administration, checks and reporting.
• Strong troubleshooting and problem-solving skills, staying calm and methodical during operational incidents.
• Communicates technical issues, risks and options clearly to operations staff, business partners, vendors and leadership, and writes clear procedures and documentation.
• Works well independently and as part of a team, managing multiple priorities, vendors and deadlines.
• Proficient with Microsoft 365 (Excel, Word, SharePoint and Teams) and IT service management tools.
• Valid driver’s licence and the ability to travel to sites in Canada and the United States.

Assets

• Experience administering one or more major SCADA or DCS platforms and their supporting applications.
• Experience with historians and terminal, measurement or leak detection applications.
• Experience with crude oil terminals and pipelines, storage facilities, rail and truck load/offload racks and associated measurement facilities.
• Relevant certifications, such as GICSP, ISA/IEC 62443 Cybersecurity Fundamentals Specialist, CompTIA Security+, or recognized networking, virtualization or Microsoft certifications.

Working Conditions

• The majority of the work is performed in an office environment at Calgary Head Office, with remote access to field systems.
• Travel to Gibson terminals and facilities in Canada and the United States may be required up to 15% of the time; site work follows site safety orientation and personal protective equipment (PPE) requirements.
• Some work, such as maintenance windows and cutovers, is scheduled outside regular hours.
• This job is subject to background checks as outlined in Gibson Energy’s Background Checks policy. Background checks may include: employment history verification, reference checks, education and/or credentials verification, credit check and a criminal history check. 

Our Culture

At Gibson, we're committed to creating a workplace where employees feel valued, supported, and empowered to succeed. You'll work alongside knowledgeable, down-to-earth professionals who value collaboration, accountability, continuous improvement, and delivering results safely and responsibly.

For more information, visit www.gibsonenergy.com.