As a Server at Armani Caffè, you will be part of a diverse service team committed to creating an exceptional guest experience rooted in warmth, authenticity, precision, and genuine hospitality. You will provide polished table service, accurately take and deliver food and beverage orders, and support bussing and food-running duties, delivering exceptional service that drives sales and embodies the elegance, excellence, and hospitality of the Giorgio Armani brand.
In this role, you will welcome guests, learn their preferences, provide thoughtful menu recommendations, and execute food, beverage, and table-service standards consistently. Your
attention to detail, product knowledge, and
presence on the floor will support efficient service flow, accurate order delivery, strong guest relationships, and a refined caffè environment.
To succeed in this role, you are collaborative, composed under pressure,
results-oriented, and committed to working with
integrity. You take pride in
polished service,
cleanliness,
food safety,
teamwork, and creating
memorable experiences for every guest.
Our team mission is passionately conveying the vision of Giorgio Armani
Qualifications & Skills
- Minimum one (1+) year of serving, premium food and beverage, hospitality, or customer service experience preferred; luxury hospitality experience is an asset
- Serving It Right certification and legal eligibility to serve alcohol in British Columbia are required; FoodSafe Level 1 & First Aid certification is preferred and must be obtained and maintained where required
- Working knowledge of food and beverage service, menu ingredients, allergens, responsible alcohol service, and food and beverage pairings is preferred
- Strong verbal communication, interpersonal, listening, and guest service skills, with the ability to work effectively as part of a team
- Experience with table service, carrying trays, point-of-sale systems, bussing, and food running is preferred; willingness and ability to learn approved service sequences and menu standards is essential
- Open availability and ability to work a flexible schedule, including holidays, early mornings, evenings, nights, and weekends
- Italian, Spanish, French, Mandarin, or other language skills are not required but are considered a strong asset
Physical Demands
Activity
Demands
Frequency
Sitting
At Desk
Rare
Standing/Walking
Within caffè, dining, service & kitchen environment
Constant
Lifting/Carrying
Up to 30 lbs intermittently; dishes, trays, glassware, and service supplies frequently
Frequent
Push/Pull
Moveable shelving, equipment and doors
Frequent
Climbing
Stairs and Ladders
Rare
Reaching Below/Above Shoulder
To reach higher items on shelves or lower items on floor
Frequent
Fine Motor Tasks
Bar tools, glassware, beverage equipment, espresso machine and POS, etc.
Frequent
Auditory & Vision
Hear and see safety signals, read labels, registers, computers, etc.
Constant
Cognitive Demands
Activity
Demands
Frequency
Communication
Verbal & Writing
Constant
Coordinate with Team
Communicate with colleagues, coordinate orders, running and bussing duties, and escalate safety, liquor-service, or guest concerns
Constant
Organize Work
Sequence orders, manage multiple priorities, and maintain service flow
Constant
Accuracy / Attention to Detail
Order accuracy, table numbers, transactions, allergens, responsible service, and product quality
Constant
Administrative Tasks
Complete checklists, logs, counts, and other assigned records
Frequent
Why Join Us
Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world.
The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange.
This role has an hourly rate of $18.25/hour, depending on experience and qualifications.
OUR CULTURE
As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure.
Our Benefits
COMPENSATION: Commission (Eligibility Based on Position)
- Retail Bonus Program
- Employee Referral Bonus Program
BENEFITS: Medical
- Dental
- Vision
- Prescription Drug
- Life Insurance
- Dependent Life Insurance
- Accidental Death & Dismemberment Insurance
- Employee Assistance Program
PAID TIME: Paid Time Off for Vacation and Sick Days
- Pregnancy & Parental Leave Top-Up
- Long-Term Disability
- Paid Time Off to Volunteer in your Community
SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates
ASSOCIATE PERKS: Armani Merchandise Discount
- Restaurant Discount
- Uniform
- Exclusive Friends & Family Sales
NOTE: Benefits may vary based on position eligibility
YOUR CAREER
Training and Development Opportunities
- Rewards and Recognition programs
- Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.
