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Added 3 mins ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 3 mins ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior (QA Lead) with extensive experience in quality assurance, manual and automated testing, and AI-assisted testing for…
Added 3 mins ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior (QA Lead) with extensive experience in quality assurance, manual and automated testing, and AI-assisted testing for…
Added 3 mins ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 3 mins ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Knowledge of, and experience with, the policies and procedures of the Ontario government, including business case development, project approvals, and policy development.
Added 3 mins ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Knowledge of, and experience with, the policies and procedures of the Ontario government, including business case development, project approvals, and policy development.
Added 3 mins ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Knowledge of, and experience with, the policies and procedures of the Ontario government, including business case development, project approvals, and policy development.
Added 3 mins ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 3 mins ago
SM
RQ11601 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Systems Testing/QA Specialist – Senior to support the Ministry of Public and Business Service Delivery and Procurement. The ideal candidate will have…
Added 3 mins ago
SM
RQ11601 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Systems Testing/QA Specialist – Senior to support the Ministry of Public and Business Service Delivery and Procurement. The ideal candidate will have…
Added 3 mins ago
SM
RQ11601 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Systems Testing/QA Specialist – Senior to support the Ministry of Public and Business Service Delivery and Procurement. The ideal candidate will have…
Added 3 mins ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 52 mins ago
V
Sr. Manager of Projects Controls - Canada
Vale
Canada
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 1 hour ago
SE
Senior AI Application Development Specialist
Schneider Electric
Montreal, QC
- $114,750 to $162,000 CAD / year
- Full-time
…transforming successful experiments into production-quality software components, services, tools, and reusable capabilities. Working across product development, data, MLOps, architecture,…
Added 1 hour ago
A
Principal Process Engineer
Ausenco
Toronto, ON
- Full-time
Contribute specialist expertise to proposals, project scoping, technical evaluations and business development activities, helping shape solutions and build client confidence.
Added 1 hour ago
RT
Information Technology Product Manager
Rang Technologies Inc
Toronto, ON
- Contract
Position: Senior Specialist - IT Product Manager
Added 1 hour ago
TU
Safety Planning Specialist
The University of British Columbia
Vancouver, BC
- $6,949.92 to $9,992.5 CAD / month
- Full-time
The Safety Planning Specialist plays a key role in advancing UBC’s commitment to maintaining a safe, inclusive, and welcoming environment for students, faculty, staff, and visitors. Through…
Added 1 hour ago
SE
Senior AI Data Engineering Specialist
Schneider Electric
Montreal, QC
- $114,750 to $162,000 CAD / year
- Full-time
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 1 hour ago
AD
Bilingual Billing Associate (English/French) (Barrie, ON)
Antech Diagnostics
Barrie, ON
- Full-time
…cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and…
Added 2 hours ago
FT
Senior Workday Functional Specialist
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London, ON
- Full-time
Reporting to the Director, Workday, the Senior Workday Functional Specialist - Student provides specialized functional and technical expertise in the support, configuration, maintenance,…
Added 2 hours ago
QS
SaaS Training Specialist
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Fredericton, NB · Niagara-on-the-Lake, ON
- $50,000 to $60,000 CAD / year
As a Training Specialist at CLEARVIEW, you will play a pivotal role in ensuring our clients are proficient in utilizing our products. Your primary responsibilities will revolve around…
Added 2 hours ago
Specialist Project Engineer, Development
FortisBC
Surrey, BC
These qualities make you a strong candidate for our Specialist Project Engineer, Development. In this role, you’ll be the senior engineering expert for major gas capital projects through…
Added 3 hours ago
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Paid Media Specialist
eMonster Solutions
Richmond, BC
- Full-time
…Canada to deliver end-to-end digital solutions, including custom software and ERP systems, website development, SEO, paid media, and creative…
Added 3 hours ago
KL
Director of Engineering
Kanto Living
Langley (District), BC · Langley, BC
- Full-time
Kanto is looking for a Director of Engineering to lead the technical development of our growing product portfolio. This is a broad, hands-on leadership role, working closely with Product,…
Added 3 hours ago
GO
Product Development Engineering Co-op Student
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Edmonton, AB
- Contract
The Product Development Engineering Co-op Student reports directly to the Product Development Specialist and will help develop new high-precision solar simulator products.

GlassHouse Systems

IBM Storage Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

Original job description

GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 33 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

The IBM Storage Protect Specialist supports customer backup and IBM Power environments and serves as a Tier 2/Tier 3 escalation point within the Managed Services practice. This hands-on technical role administers IBM Storage Protect, formerly IBM Spectrum Protect / Tivoli Storage Manager, and IBM Power Systems running AIX across multiple client environments. The specialist resolves complex incidents, performs root cause analysis, works directly with customers, and helps ensure that customer data remains protected and systems remain available.

The role operates in a multi-client managed services environment, works to defined service level agreements (SLAs), maintains complete and auditable records in the ticketing system, and participates in a rotating on-call schedule supporting mission-critical systems after hours and on weekends.

Responsibilities

Backup and Recovery Administration

Design, administer and maintain IBM Storage Protect / Spectrum Protect / TSM servers, Oracle (RMAN) / Microsoft SQL Server and VMware including daily backup operations, database and storage pool maintenance, and activity log review.

Monitor and maintain backups and drive issues through to resolution.

Lead and support disaster recovery testing, restore validation, and documentation of recovery procedures.

Perform capacity planning for backup storage growth and advise customers on retention and infrastructure changes.

IBM Power Systems Administration

IBM Power Systems administration and installation of IBM I, Linux and AIX, including LPAR creation and management, dynamic LPAR operations, and Live Partition Mobility.

Administer Virtual I/O Server (VIOS), including Shared Ethernet Adapter, NPIV, and virtual SCSI configurations.

Manage SAN connectivity, multipathing (MPIO), Logical Volume Manager (LVM) operations, and filesystems.

Monitor and tune performance using tools such as topas, nmon, vmstat, iostat, and sar.

Support PowerHA (HACMP) and, where present, GPFS / Spectrum Scale.

Day 2 Operations Support

Manage customer-facing incidents, changes, and service requests through resolution by communicating status clearly, maintaining accurate SLA-aligned records, and coordinating IBM Support or vendor engagement as needed.

Create and maintain runbooks, knowledge articles, and standard operating procedures to improve consistency and enable lower-tier resolution.

Participate in a rotating on-call schedule providing after-hours and weekend coverage for mission-critical customer systems.

Requirements

Education: Post-secondary education in computer science, information technology, engineering, or a related discipline, or an equivalent combination of education, technical training, and relevant experience.

Years of Experience: 5+ years administering IBM Storage Protect / Spectrum Protect / Tivoli Storage Manager in enterprise environments and 5+ years administering AIX on IBM Power Systems.

Technical Skills / Tools:

Hands-on administration of IBM Storage Protect / Spectrum Protect / Tivoli Storage Manager.

Hands-on IBM Power Systems, including AIX, Linux, IBM I, PowerVM, LPARs, VIOS, and HMC.

Working knowledge of SAN storage, multipathing, AIX LVM, and filesystem administration.

Experience with TDP / Data Protection agents for at least one of Oracle, Microsoft SQL Server, or VMware.

Ability to perform root cause analysis and resolve complex, multi-system incidents.

Experience working to SLAs in a ticketing / ITSM system (ServiceNow) and following incident, change, and problem management processes.

Strong written and verbal communication skills, including direct customer communication.

Additional Requirements

Legally eligible to work in Canada.

Able to work from the Toronto office three days per week.

Willing and able to participate in a rotating on-call schedule and work occasional evenings and weekends.

Eligibility to obtain a security clearance is an asset for certain customer engagements.

Personal attributes

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Disclaimer

The rate for this position is $100K-135K. The rate is subject to change and may be modified in the future.

What you'll get:

Competitive salary

Health benefits (medical, vision, dental)

Life insurance

Pension plan

Professional development

Amazing company culture

Free parking

Gym on-site

Join a team of professionals led by a diverse set of leaders from across the industry.

GlassHouse Systems commitment:

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do our best to meet your needs.

Please note that all candidates have to be legally eligible to work in Canada.

Any offer of employment will be conditional upon a criminal record check.

GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The specialist administers IBM Storage Protect and IBM Power Systems environments while resolving complex incidents and performing root cause analysis. They also manage customer-facing service requests, maintain system documentation, and participate in a rotating on-call schedule for mission-critical support.

Requirements

Candidates must have at least 5 years of experience administering IBM Storage Protect and AIX on IBM Power Systems in enterprise environments. A post-secondary education in a relevant technical discipline is required, along with the ability to work from the Toronto office three days per week.

Skills

IBM Storage Protect
IBM Power Systems
AIX
Linux
IBM I
PowerVM
LPARs
VIOS
HMC
SAN storage
Multipathing
LVM
Filesystem administration
Oracle RMAN
Microsoft SQL Server
VMware

Benefits

Health benefits
Medical insurance
Vision insurance
Dental insurance
Life insurance
Pension plan
Professional development
Gym on-site

Visa sponsorship

Not detected in the job text

Keywords

IBM Storage Protect
Spectrum Protect
Tivoli Storage Manager
IBM Power Systems
AIX
Linux
IBM I
PowerVM
LPAR
VIOS
HMC
SAN
MPIO
LVM
PowerHA
HACMP
GPFS
Spectrum Scale
Oracle RMAN
Microsoft SQL Server
VMware
ServiceNow
ITSM
Disaster Recovery
Capacity Planning
Managed Services
SLA
Incident Management
Change Management
Problem Management

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