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Added 9 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role is responsible for developing and…
Added 9 mins ago
UC
Manager, Remote Services
Ukrainian Credit Union Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
UCU is seeking an experienced, forward-thinking Manager, Remote Member Services to lead our full-service virtual branch, delivering personalized financial services, expert guidance, and…
Added 9 mins ago
NL
Payroll and Benefits Specialist
Nanaimo Ladysmith Public Schools - School District 68
Nanaimo, BC
- Full-time
…and full-time capacity! Under the general direction of the Manager of Payroll and Benefits, or designate, the Payroll & Benefits Specialist performs a variety of duties in accordance with…
Added 9 mins ago
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Program Manager
LTM
Mississauga, ON
- Full-time
Program Manager | Strategic Financial Services Transformation | LTM FSTI
Added 9 mins ago
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Program Manager
LTM
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
Program Manager | Strategic Financial Services Transformation | LTM FSTI
Added 9 mins ago
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Marketing Manager
Zeifmans
Toronto, ON · North York, ON
- Full-time
In close collaboration with sponsors, strategic partnerships and internal committee teams, the Marketing Manager will lead the planning of special events, webinars, live streams and…
Added 24 mins ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Scotiabank
Toronto, ON
The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…
Added 24 mins ago
Manager, Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
The Manager, Financial Planning & Analysis supports the strategic direction, leadership and oversight for finance matters for Global Wealth Management (GWM) and Scotia Global Asset…
Added 24 mins ago
B
Portfolio Real Estate Strategy Manager
BGIS
Montreal, QC
- Full-time
The Portfolio Real Estate Strategy Manager will primarily act as a subject matter expert in the areas of development and re-development and maximizing value from real assets. The role will…
Added 24 mins ago
TC
Vice President, Client Integration
The Citco Group Limited
Halifax, NS
- Full-time
The Vice President will be a key leader in the execution of various strategic projects that support Citco Fund Services’ platform strategy.
Added 39 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 39 mins ago
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Senior Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 39 mins ago
Payroll Advisor - People & Culture
TELUS
Calgary, AB · Edmonton, AB · Burnaby, BC · Vancouver, BC · Toronto, ON · Montreal, QC
…knowledge of our processes and areas for opportunity will influence strategic decisions made by leaders. You’ll also team up with friendly, supportive internal partners, including P&C…
Added 39 mins ago
KS
Procurement Manager
Kelly Services (Canada), Ltd.
Toronto, ON
- Contract
Procurement Manager, Sourcing and Contracting.
Added 54 mins ago
PA
Analyst, Revenue Management - Inventory
Porter Airlines Inc.
Toronto, ON
- Full-time
University degree with a focus in Business, Economics, Marketing, Finance, Network Planning, Strategic Planning, Operational Research, Mathematics or Engineering is required. MBA or M.Sc in…
Added 54 mins ago
Manager, Accounts Payable
University of Toronto
Toronto, ON
…management capacity. The department ensures compliance, provides strategic advice, enhances support for the decision-making process, manages risks, optimizes financial processes, adopts new…
Added 1 hour ago
SC
Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Operations Manager, Campus Services, the Creative Retail Sourcing Specialist is responsible for executing sourcing strategies to reduce costs and analyzing vendor spend.…
Added 1 hour ago
UO
Manager, Accounts Payable
University of Toronto
Toronto, ON
- Full-time
…management capacity. The department ensures compliance, provides strategic advice, enhances support for the decision-making process, manages risks, optimizes financial processes, adopts new…
Added 1 hour ago
Senior Manager, Financial Reporting
Clutch Technologies Inc.
Toronto, ON
Clutch is looking for a Senior Manager, Financial Reporting to step in as a critical leader on our finance team. Reporting directly to the Corporate Controller, you will architect the…
Added 1 hour ago
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Business Intelligence Specialist
TD
Ottawa, ON · Toronto, ON
- Full-time
Added 1 hour ago
T
Branch Manager III
TD
Regina, SK
- Full-time
…adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around…
Added 1 hour ago
B
Manager – Balance Growth & Special Initiatives
BMO
Toronto, ON · BMOPLACE
- Full-time
Manager – Balance Growth & Special Initiatives is accountable for the implementing new balance growth strategies and continuously optimizing existing strategies for balance growth and…
Added 1 hour ago
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SENIOR ACCOUNT MANAGER, TECHNOLOGY INDUSTRY-2 - Greater Toronto Area
BDC
Markham, ON
- Full-time
Added 1 hour ago
4E
Sr. Data Analyst
407 ETR
Woodbridge, ON
- Full-time
…data-driven decision-making across the Customer Operations & Finance department and the broader organization. This role focuses on analyzing financial and operational data, developing and…
Added 1 hour ago
C
Senior Methodology and Content Manager
Caseware
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
As Senior Methodology and Content Manager, you will own the methodology and content for assigned North American assurance and reporting solutions, develop it in house or procure it from…

Glenbow

Manager, Information Technology

Calgary, AB, Canada

Salary: $80,750 - $89,250 · Full-time

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Job details

Pay: Salary: $80,750 - $89,250
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Manager, Information Technology

Full-Time, Permanent Position

Salary: $80,750 - $89,250

Hiring Manager: VP Strategy & CFO

Closing Date: November 4, 2026

To apply, please submit your resume and cover letter to careers@glenbow.org.

Glenbow is an equal opportunity employer and values different perspectives, backgrounds, identities, and lived experiences. We are committed to building a diverse team and encourage candidates from underrepresented groups to apply. Should you have special accommodation needs, please let us know.

About Glenbow

Glenbow is an arts and culture museum undergoing a complete reimagining of what a museum can be. Every member of our team, regardless of job title, is focused on serving our community and reimagining the museum experience. Our team is passionate about making art accessible to everyone. We are dedicated community builders, working to shape the future of arts and culture in Calgary and beyond. Working at Glenbow also means being part of an organization that recognizes its role in reconciliation and is working toward building an equitable community.

The Opportunity

The Manager, Information Technology is responsible for the effective delivery and ongoing improvement of Glenbow’s technology services, ensuring secure, reliable, and responsive solutions that support business operations, enhance visitor experiences, and advance organizational priorities. Reporting to the Vice President, Strategy & Chief Financial Officer, the Manager, Information Technology leads the internal IT team and coordinates third-party-managed service providers to deliver technology support and maintain the organization’s technology environment. The role oversees IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and the implementation and maintenance of technology services. Working collaboratively across the organization, the Manager, Information Technology supports the effective use and adoption of technology, identifies opportunities to improve business processes, and coordinates technology projects and initiatives. The role ensures technology services and investments meet operational requirements, service standards, and organizational priorities.

Key Responsibilities

People Leadership

Provide leadership, supervision, coaching, and performance management for the internal IT team, fostering a collaborative, customer-focused, and accountable work environment.
Plan, prioritize, and coordinate IT departmental workloads, resources, and capacity to meet operational requirements, service commitments, and project priorities.
Manage recruitment, onboarding, professional development, and succession planning, fostering a culture of continuous learning, accountability, and professional growth.

Technology Leadership & Strategy

Develop and maintain IT operational plans and contribute to the development and implementation of technology roadmaps aligned with the organization’s priorities.
Establish and prioritize technology investments based on organizational needs, business value, risk, and available resources.
Advise senior leadership on technology risks, opportunities, emerging trends, and evolving technologies, including artificial intelligence, and recommend approaches that support the organization’s strategic priorities.

IT Service Delivery & Vendor Management

Manage the overall delivery and continuous improvement of IT services across the organization, ensuring reliable, responsive, and customer-focused service.
Manage relationships with managed IT service providers and vendor contract resources responsible for infrastructure operations, end-user support, and other technology services.
Monitor service desk performance, incident trends, and recurring issues to identify opportunities for improvement and enhance the user experience.
Lead the escalation, investigation, and resolution of complex operational issues affecting technology services, minimizing disruption to organizational operations.

Business Systems & Digital Solutions

Partner with business units to identify, evaluate, implement, and optimize enterprise technology solutions that improve business processes, operational effectiveness, and service delivery.
Oversee the organization's portfolio of enterprise applications, including finance, HR, ticketing, point-of-sale, collections management, collaboration, and other business systems, ensuring effective vendor support, system performance, security, and alignment with organizational needs.
Coordinate system enhancements, integrations, upgrades, and application lifecycle initiatives based on business needs, value, risk, and organizational priorities.
Ensure business requirements are effectively translated into scalable, user-focused technology solutions through collaboration with business stakeholders, vendors, and implementation partners.

Visitor-Facing Museum Technology

Coordinate the planning, implementation, integration, and ongoing support of visitor facing technologies, including ticketing, point-of-sale, exhibition technology, theatre and audiovisual systems, digital signage, public Wi-Fi, and event technology.
Partner with operational departments to ensure technology effectively supports exhibitions, public programming, facility rentals, events, and reopening readiness, while delivering an exceptional visitor experience.
Lead the technology planning and operational readiness for galleries, public spaces, learning environments, and special events, ensuring systems are reliable, secure, and fit for purpose.

Cybersecurity, Risk & Governance

Manage the implementation and ongoing monitoring of cybersecurity practices in collaboration with managed IT service providers and other technology partners.
Oversee identity and access management, security awareness, backup and recovery, vulnerability management, cybersecurity controls, and business continuity planning to protect organizational information and technology assets.
Lead the coordination of cybersecurity assessments, audits, incident response, risk remediation, and security improvement activities with internal stakeholders and external service providers.
Develop, maintain, and enforce IT policies, standards, governance frameworks, and compliance practices aligned with organizational requirements and applicable standards.

Technology Continuity & Lifecycle Management

Develop and maintain technology lifecycle plans for infrastructure, hardware, software, and enterprise applications, ensuring technology remains current, supported, secure, and aligned with organizational needs.
Lead IT business continuity, disaster recovery, and technology incident response planning, including testing and continuous improvement of recovery capabilities.
Assess and recommend operating and capital investments that ensure reliable, secure, sustainable, and cost-effective technology services.

Organizational Change Management & Technology Adoption

Lead organizational change-management activities associated with technology initiatives, ensuring changes are effectively planned, communicated, and adopted.
Develop communication, training, and user adoption strategies that maximize the value and impact of technology investments.
Partner with business leaders and stakeholders to support process improvements, organizational change, and the effective adoption of technology-enabled solutions.
Communicate technology performance, cybersecurity risks, project status, key decisions, and strategic initiatives to senior leadership, providing clear insights and recommendations to support informed decision-making.

Financial & Project Management

Develop and manage the annual IT operating and capital budgets, ensuring resources are aligned with organizational priorities and technology requirements.
Oversee technology projects and initiatives to ensure they are delivered on time, within budget, and in alignment with defined business requirements and outcomes.
Evaluate technology investments and recommend priorities that maximize organizational value, manage risk, and support strategic objectives.

Qualifications

Bachelor’s Degree in Information Technology, Computer Science, Business, or a related field.
Minimum five years of progressively responsible experience in information technology, including experience in technology leadership, service delivery, and strategic planning.
Minimum three years of experience leading teams and managing external technology vendors, managed service providers, or other technology partners.

Key Competencies

Broad knowledge of Microsoft 365, cloud applications and services, cybersecurity, enterprise business systems, and technology integration.
Strong understanding of IT governance, service management, project management, vendor management, and technology risk.
Demonstrated ability to translate business needs into effective technology solutions and to lead technology-enabled improvements across an organization.
Strong communication, relationship-building, and stakeholder management skills, with the ability to work effectively with senior leadership, business teams, technical staff, and external service providers.
Experience supporting public-facing organizations, cultural institutions, or not-for-profit organizations is considered an asset.

Working Conditions

Work is primarily office-based, with regular movement throughout the museum to support technology operations, exhibitions, events, and organizational activities.
Standard workdays are Monday to Friday, with occasional evenings, weekends, statutory holidays, or on-call support required for events, maintenance, and critical technology incidents.
Regular interaction with employees, contractors, vendors, managed service providers, and external partners is required.
The role involves extended computer use, managing multiple priorities, and occasional access to technical and operational spaces. Local travel may occasionally be required.

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More about this job

Responsibilities

Lead the internal IT team and managed service providers, overseeing IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and technology projects. Manage IT strategy, budgets, service quality, risk, continuity, and organizational adoption of technology solutions.

Requirements

A bachelor’s degree in Information Technology, Computer Science, Business, or a related field is required, along with at least five years of progressively responsible IT experience. Candidates must also have at least three years of experience leading teams and managing external technology vendors or service providers, with broad knowledge of Microsoft 365, cloud services, cybersecurity, and enterprise systems.

Skills

IT Leadership
IT Service Delivery
Strategic Planning
Cybersecurity
Vendor Management
Microsoft 365
Cloud Applications
Enterprise Business Systems
Technology Integration
IT Governance
Project Management
Technology Risk Management
Team Leadership
Change Management
Business Continuity Planning
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Cloud Applications
Cybersecurity
Enterprise Applications
Finance Systems
HR Systems
Ticketing Systems
Point-of-Sale Systems
Collections Management
Collaboration Systems
Exhibition Technology
Audiovisual Systems
Digital Signage
Public Wi-Fi
Managed Service Providers
Identity and Access Management
Backup and Recovery
Vulnerability Management
Business Continuity
Disaster Recovery
IT Governance
IT Service Management
Vendor Management
Project Management
Change Management
Technology Roadmaps
Incident Response
Artificial Intelligence
Museum Technology

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