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Added 9 mins ago
UO
Solution Architect
University of Alberta
Edmonton, AB
- Full-time
…through IT governance processes, comprehensively evaluating project proposals, prioritizing initiatives, and steering the full solution development…
Added 9 mins ago
DI
Investment & Strategy Analyst, Commercial Due Diligence
Dedale Intelligence
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
…private equity and growth investors ask before they back a software company: is the market real, do customers value the product, and can this business win? Your work feeds directly into…
Added 25 mins ago
S
Senior Project Manager/ Technical Lead, Conveyance
Stantec
Toronto, ON
- Full-time
Stantec is seeking a Senior Project Manager/ Technical Lead, Conveyance to join our Water team. The role can be based our of one of the following offices: Toronto, Hamilton/Stoney Creek,…
Added 25 mins ago
C
Lead Java Risk Developer
Citi
Mississauga, ON · Toronto, ON
- Full-time
The Lead Java Risk Developer is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology…
Added 39 mins ago
TW
Senior Manager, Planning
The Warrington Group Inc.
St. Stephen, NB
- Full-time
…reports, it requires someone who is comfortable taking the lead, building strong relationships, and influencing decisions across multiple departments. You'll have the opportunity to make a…
Added 39 mins ago
S
Manager, Program Controls
Seaspan
North Vancouver, BC
- Full-time
Lead Estimates at Completion (EAC) development and forecasting activities.
Added 39 mins ago
M
RQ11255 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
IT lead of each project as well as the project team members in the analysis,
Added 39 mins ago
M
RQ11599 - Technology Architect - Senior
Maarut
Toronto, ON
- Contract
development and implementation of applications
Added 39 mins ago
LT
QE Lead - API Testing
Lorven Technologies Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead Quality Engineering activities across multiple programs and agile teams ensuring quality is embedded throughout the software development lifecycle
Added 1 hour ago
Senior Quality Assurance Analyst
Mariner
NS
…opportunity supporting the testing and quality assurance of web-based applications and digital services. The successful candidate will bring strong hands-on experience in both manual and…
Added 1 hour ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
…opportunity supporting the testing and quality assurance of web-based applications and digital services. The successful candidate will bring strong hands-on experience in both manual and…
Added 1 hour ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Technical Lead - Microsoft Business Central to support our Member IT Services team.
Added 1 hour ago
Member IT Services - Integration Technical Lead
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Lead the end-to-end design, development, testing, deployment, and support of integrations across Microsoft Dynamics 365, SAP, cloud services, business applications, and external partner…
Added 1 hour ago
A
Architecte solutions
Akkodis
Toronto, ON
- $160,000 to $190,000 CAD / year
- Full-time
…ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of…
Added 1 hour ago
MU
IT Infrastructure Analyst
McMaster University
Hamilton, ON
- Contract
Assist with the development and testing of web applications and pages.
Added 1 hour ago
V
Senior Full Stack Engineer
Viamo
Remote, Canada
- $100,000 to $140,000 CAD / year
- Full-time
- Remote
Take a lead on planning - look at a list of requirements, provide realistic estimates and then work with Technical Project Managers to ensure fully realised tasks are created and ready to…
Added 1 hour ago
Site Superintendent
EBC Inc.
ON · Ottawa (The Glebe / Ottawa South / Ottawa East), Ontario
Thanks to an expertise constantly evolving since 1968, we have exceptional know-how for every type of construction project, and we have the advantage of being both diversified and…
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
P
Project Leader
PTAG
Douglas, ON
- Contract
Lead project planning, budgeting, and resource allocation, and assemble project teams, including project planning coordinators, to cost project components based on the work breakdown…
Added 2 hours ago
K
Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
Lead multi-million-dollar projects and programs throughout the complete project lifecycle, from opportunity development, proposal preparation, contract award, engineering, procurement,…
Added 2 hours ago
TR
Manager, Global Business Systems (Service Delivery)
The Redpath Group
Vaughan, ON
- Full-time
The role of the Manager, Global Business Systems, Service Delivery is to lead, guide, and manage a team of Global IT PMO Project Leads and IT Business Analysts. The Manager, Global Business…
Added 2 hours ago
AC
SAP EWM Consultant
Avance Consulting
Canada
- Full-time
Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
Added 2 hours ago
T
Guidewire Technical Lead (PolicyCenter)
TEKsystems
Toronto, ON
- $105 to $115 CAD / hour
- Contract
We are looking for a Technical Lead, Guidewire PolicyCenter to support the design, development, configuration, and enhancement of enterprise Guidewire solutions. This role is ideal for an…
Added 2 hours ago
BR
Senior Software Developer – ETL / Data Migration
BITS Recruiting
Toronto, ON
- $90 to $96 CAD / hour
- Contract
We are seeking a Senior Software Developer specializing in ETL and data migration to support a digital transformation initiative for a public-sector client. The successful candidate will…
Added 2 hours ago
G
Manager, Information Technology
Glenbow
Calgary, AB
- Full-time
…The role oversees IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and the implementation and maintenance of technology services. Working collaboratively…

Glenbow

Manager, Information Technology

Calgary, AB, Canada

Salary: $80,750 - $89,250 · Full-time

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Job details

Pay: Salary: $80,750 - $89,250
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Manager, Information Technology

Full-Time, Permanent Position

Salary: $80,750 - $89,250

Hiring Manager: VP Strategy & CFO

Closing Date: November 4, 2026

To apply, please submit your resume and cover letter to careers@glenbow.org.

Glenbow is an equal opportunity employer and values different perspectives, backgrounds, identities, and lived experiences. We are committed to building a diverse team and encourage candidates from underrepresented groups to apply. Should you have special accommodation needs, please let us know.

About Glenbow

Glenbow is an arts and culture museum undergoing a complete reimagining of what a museum can be. Every member of our team, regardless of job title, is focused on serving our community and reimagining the museum experience. Our team is passionate about making art accessible to everyone. We are dedicated community builders, working to shape the future of arts and culture in Calgary and beyond. Working at Glenbow also means being part of an organization that recognizes its role in reconciliation and is working toward building an equitable community.

The Opportunity

The Manager, Information Technology is responsible for the effective delivery and ongoing improvement of Glenbow’s technology services, ensuring secure, reliable, and responsive solutions that support business operations, enhance visitor experiences, and advance organizational priorities. Reporting to the Vice President, Strategy & Chief Financial Officer, the Manager, Information Technology leads the internal IT team and coordinates third-party-managed service providers to deliver technology support and maintain the organization’s technology environment. The role oversees IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and the implementation and maintenance of technology services. Working collaboratively across the organization, the Manager, Information Technology supports the effective use and adoption of technology, identifies opportunities to improve business processes, and coordinates technology projects and initiatives. The role ensures technology services and investments meet operational requirements, service standards, and organizational priorities.

Key Responsibilities

People Leadership

Provide leadership, supervision, coaching, and performance management for the internal IT team, fostering a collaborative, customer-focused, and accountable work environment.
Plan, prioritize, and coordinate IT departmental workloads, resources, and capacity to meet operational requirements, service commitments, and project priorities.
Manage recruitment, onboarding, professional development, and succession planning, fostering a culture of continuous learning, accountability, and professional growth.

Technology Leadership & Strategy

Develop and maintain IT operational plans and contribute to the development and implementation of technology roadmaps aligned with the organization’s priorities.
Establish and prioritize technology investments based on organizational needs, business value, risk, and available resources.
Advise senior leadership on technology risks, opportunities, emerging trends, and evolving technologies, including artificial intelligence, and recommend approaches that support the organization’s strategic priorities.

IT Service Delivery & Vendor Management

Manage the overall delivery and continuous improvement of IT services across the organization, ensuring reliable, responsive, and customer-focused service.
Manage relationships with managed IT service providers and vendor contract resources responsible for infrastructure operations, end-user support, and other technology services.
Monitor service desk performance, incident trends, and recurring issues to identify opportunities for improvement and enhance the user experience.
Lead the escalation, investigation, and resolution of complex operational issues affecting technology services, minimizing disruption to organizational operations.

Business Systems & Digital Solutions

Partner with business units to identify, evaluate, implement, and optimize enterprise technology solutions that improve business processes, operational effectiveness, and service delivery.
Oversee the organization's portfolio of enterprise applications, including finance, HR, ticketing, point-of-sale, collections management, collaboration, and other business systems, ensuring effective vendor support, system performance, security, and alignment with organizational needs.
Coordinate system enhancements, integrations, upgrades, and application lifecycle initiatives based on business needs, value, risk, and organizational priorities.
Ensure business requirements are effectively translated into scalable, user-focused technology solutions through collaboration with business stakeholders, vendors, and implementation partners.

Visitor-Facing Museum Technology

Coordinate the planning, implementation, integration, and ongoing support of visitor facing technologies, including ticketing, point-of-sale, exhibition technology, theatre and audiovisual systems, digital signage, public Wi-Fi, and event technology.
Partner with operational departments to ensure technology effectively supports exhibitions, public programming, facility rentals, events, and reopening readiness, while delivering an exceptional visitor experience.
Lead the technology planning and operational readiness for galleries, public spaces, learning environments, and special events, ensuring systems are reliable, secure, and fit for purpose.

Cybersecurity, Risk & Governance

Manage the implementation and ongoing monitoring of cybersecurity practices in collaboration with managed IT service providers and other technology partners.
Oversee identity and access management, security awareness, backup and recovery, vulnerability management, cybersecurity controls, and business continuity planning to protect organizational information and technology assets.
Lead the coordination of cybersecurity assessments, audits, incident response, risk remediation, and security improvement activities with internal stakeholders and external service providers.
Develop, maintain, and enforce IT policies, standards, governance frameworks, and compliance practices aligned with organizational requirements and applicable standards.

Technology Continuity & Lifecycle Management

Develop and maintain technology lifecycle plans for infrastructure, hardware, software, and enterprise applications, ensuring technology remains current, supported, secure, and aligned with organizational needs.
Lead IT business continuity, disaster recovery, and technology incident response planning, including testing and continuous improvement of recovery capabilities.
Assess and recommend operating and capital investments that ensure reliable, secure, sustainable, and cost-effective technology services.

Organizational Change Management & Technology Adoption

Lead organizational change-management activities associated with technology initiatives, ensuring changes are effectively planned, communicated, and adopted.
Develop communication, training, and user adoption strategies that maximize the value and impact of technology investments.
Partner with business leaders and stakeholders to support process improvements, organizational change, and the effective adoption of technology-enabled solutions.
Communicate technology performance, cybersecurity risks, project status, key decisions, and strategic initiatives to senior leadership, providing clear insights and recommendations to support informed decision-making.

Financial & Project Management

Develop and manage the annual IT operating and capital budgets, ensuring resources are aligned with organizational priorities and technology requirements.
Oversee technology projects and initiatives to ensure they are delivered on time, within budget, and in alignment with defined business requirements and outcomes.
Evaluate technology investments and recommend priorities that maximize organizational value, manage risk, and support strategic objectives.

Qualifications

Bachelor’s Degree in Information Technology, Computer Science, Business, or a related field.
Minimum five years of progressively responsible experience in information technology, including experience in technology leadership, service delivery, and strategic planning.
Minimum three years of experience leading teams and managing external technology vendors, managed service providers, or other technology partners.

Key Competencies

Broad knowledge of Microsoft 365, cloud applications and services, cybersecurity, enterprise business systems, and technology integration.
Strong understanding of IT governance, service management, project management, vendor management, and technology risk.
Demonstrated ability to translate business needs into effective technology solutions and to lead technology-enabled improvements across an organization.
Strong communication, relationship-building, and stakeholder management skills, with the ability to work effectively with senior leadership, business teams, technical staff, and external service providers.
Experience supporting public-facing organizations, cultural institutions, or not-for-profit organizations is considered an asset.

Working Conditions

Work is primarily office-based, with regular movement throughout the museum to support technology operations, exhibitions, events, and organizational activities.
Standard workdays are Monday to Friday, with occasional evenings, weekends, statutory holidays, or on-call support required for events, maintenance, and critical technology incidents.
Regular interaction with employees, contractors, vendors, managed service providers, and external partners is required.
The role involves extended computer use, managing multiple priorities, and occasional access to technical and operational spaces. Local travel may occasionally be required.

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More about this job

Responsibilities

Lead the internal IT team and managed service providers, overseeing IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and technology projects. Manage IT strategy, budgets, service quality, risk, continuity, and organizational adoption of technology solutions.

Requirements

A bachelor’s degree in Information Technology, Computer Science, Business, or a related field is required, along with at least five years of progressively responsible IT experience. Candidates must also have at least three years of experience leading teams and managing external technology vendors or service providers, with broad knowledge of Microsoft 365, cloud services, cybersecurity, and enterprise systems.

Skills

IT Leadership
IT Service Delivery
Strategic Planning
Cybersecurity
Vendor Management
Microsoft 365
Cloud Applications
Enterprise Business Systems
Technology Integration
IT Governance
Project Management
Technology Risk Management
Team Leadership
Change Management
Business Continuity Planning
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Cloud Applications
Cybersecurity
Enterprise Applications
Finance Systems
HR Systems
Ticketing Systems
Point-of-Sale Systems
Collections Management
Collaboration Systems
Exhibition Technology
Audiovisual Systems
Digital Signage
Public Wi-Fi
Managed Service Providers
Identity and Access Management
Backup and Recovery
Vulnerability Management
Business Continuity
Disaster Recovery
IT Governance
IT Service Management
Vendor Management
Project Management
Change Management
Technology Roadmaps
Incident Response
Artificial Intelligence
Museum Technology

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