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Added 6 mins ago
SA
Manager, Diagnostic Imaging
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
Develop and implement short and long-term goals that enhance departmental services, with a focus on optimizing service delivery and improving daily operations
Added 6 mins ago
C
Delivery Driver, Full-Time
canteen
Montreal, QC · SAINT-LAURENT, QC
- Full-time
Reporting to the on-site cafeteria manager, you will be responsible for ensuring that the facilities are properly maintained, that workspaces and meeting rooms are well-organized, and that…
Added 6 mins ago
TO
Registered Practical Nurse
THE ONEILL CENTRE
Cannington, ON
- Part-time
The Registered Practical Nurse (RPN) reports to the Assistant Director of Care/Nurse Manager and provides clinical leadership to support safe, high-quality, person-centred care. The RPN…
Added 6 mins ago
CC
Retail Shift Leader
Canna Cabana
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- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 21 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role is responsible for developing and…
Added 21 mins ago
Produce - Clerk Produce
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What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 21 mins ago
Operations Supervisor and Driver - Durham
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Ensure required merchandise is delivered to all Value Village Stores as per the delivery schedule. Assist the Operations Manager in planning and implementing innovative, effective methods…
Added 21 mins ago
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Mississauga, ON
…process improvements to enhance operational efficiency, maintain service standards, and meet established service level agreements…
Added 22 mins ago
VB
Senior Project Manager
Vaco by Highspring
Winnipeg, MB
- $80 to $100 CAD / hour
- Contract
Lead project delivery and manage service providers, contractors, consultants, and project teams.
Added 22 mins ago
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Senior IT Administrator (On-site, Contract)
REDLAB
Toronto, ON
- Full-time
REDLAB is a world-class post-production facility located in downtown Toronto. We service episodic, feature, and commercial projects with cutting-edge technology and an experienced team of…
Added 22 mins ago
UC
Manager, Remote Services
Ukrainian Credit Union Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
UCU is seeking an experienced, forward-thinking Manager, Remote Member Services to lead our full-service virtual branch, delivering personalized financial services, expert guidance, and…
Added 22 mins ago
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Program Manager
LTM
Mississauga, ON
- Full-time
LTM FSTI is hiring a Program Manager to lead strategic, multi-project initiatives in Canadian financial-services technology delivery. This is a high-impact opportunity for a high-potential…
Added 22 mins ago
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Program Manager
LTM
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
LTM FSTI is hiring a Program Manager to lead strategic, multi-project initiatives in Canadian financial-services technology delivery. This is a high-impact opportunity for a high-potential…
Added 22 mins ago
GB
Senior IT Specialist
Gauthier Business Technologies
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
Partner with the Service Manager on resourcing and timelines
Added 36 mins ago
MM
Account Manager
Midnight Marketing
Canada
- Full-time
The Account Manager is the strategic owner of client relationships at Midnight Marketing. You are responsible for every aspect of the client experience: from onboarding and campaign…
Added 36 mins ago
JI
Dispatch Manager
J.D. Irving, Limited
Concord, ON
- Full-time
Midland Transport is currently seeking a Dispatch Manager for our Concord Terminal. Reporting to the Terminal Manager, the successful candidate will lead a high-performing dispatch team…
Added 36 mins ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Scotiabank
Toronto, ON
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 36 mins ago
Manager, Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
The Manager, Financial Planning & Analysis supports the strategic direction, leadership and oversight for finance matters for Global Wealth Management (GWM) and Scotia Global Asset…
Added 36 mins ago
TC
Vice President, Client Integration
The Citco Group Limited
Halifax, NS
- Full-time
…administration, we deliver end-to-end solutions and exceptional service to meet our clients’…
Added 51 mins ago
OP
Senior Manager, Leadership and Awards
Ontario Provincial Police
Orillia, ON
- $110,638 to $155,942 CAD / year
- Full-time
Demonstrated experience recognizing emerging technological trends and their impact on training operations, delivery mechanisms, and standards.
Added 51 mins ago
UH
Family Physician
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Toronto, ON · North York, ON
- Part-time
Reporting to the Hub and Satellite Manager at the Bathurst-Finch Site, this position is responsible for providing primary care services to home-bound frail seniors in west Toronto (travel…
Added 51 mins ago
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Campaign Manager - Client Facing
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…operations, and performance analysis to ensure smooth campaign delivery and client…
Added 1 hour ago
VC
Regional Program Medical Director - Primary Care, Home and Community Health
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…partners, and the Ministry of Health to support integrated service planning and…
Added 1 hour ago
BC
Sales Support Specialist
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Burnaby, BC · Kelowna, BC · North Vancouver, BC
- Full-time
Responds to client requests, processes transactions, and ensures seamless service delivery.
Added 1 hour ago
Site Material Coordinator - Travel Canada (m/f/d)
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…warehouses throughout Canada. Reporting to the Parts Support Manager, this position works closely with Service Operations, Global Spare Parts, sourcing teams, and logistics partners to…

Glenbow

Manager, Information Technology

Calgary, AB, Canada

Salary: $80,750 - $89,250 · Full-time

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Job details

Pay: Salary: $80,750 - $89,250
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Manager, Information Technology

Full-Time, Permanent Position

Salary: $80,750 - $89,250

Hiring Manager: VP Strategy & CFO

Closing Date: November 4, 2026

To apply, please submit your resume and cover letter to careers@glenbow.org.

Glenbow is an equal opportunity employer and values different perspectives, backgrounds, identities, and lived experiences. We are committed to building a diverse team and encourage candidates from underrepresented groups to apply. Should you have special accommodation needs, please let us know.

About Glenbow

Glenbow is an arts and culture museum undergoing a complete reimagining of what a museum can be. Every member of our team, regardless of job title, is focused on serving our community and reimagining the museum experience. Our team is passionate about making art accessible to everyone. We are dedicated community builders, working to shape the future of arts and culture in Calgary and beyond. Working at Glenbow also means being part of an organization that recognizes its role in reconciliation and is working toward building an equitable community.

The Opportunity

The Manager, Information Technology is responsible for the effective delivery and ongoing improvement of Glenbow’s technology services, ensuring secure, reliable, and responsive solutions that support business operations, enhance visitor experiences, and advance organizational priorities. Reporting to the Vice President, Strategy & Chief Financial Officer, the Manager, Information Technology leads the internal IT team and coordinates third-party-managed service providers to deliver technology support and maintain the organization’s technology environment. The role oversees IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and the implementation and maintenance of technology services. Working collaboratively across the organization, the Manager, Information Technology supports the effective use and adoption of technology, identifies opportunities to improve business processes, and coordinates technology projects and initiatives. The role ensures technology services and investments meet operational requirements, service standards, and organizational priorities.

Key Responsibilities

People Leadership

Provide leadership, supervision, coaching, and performance management for the internal IT team, fostering a collaborative, customer-focused, and accountable work environment.
Plan, prioritize, and coordinate IT departmental workloads, resources, and capacity to meet operational requirements, service commitments, and project priorities.
Manage recruitment, onboarding, professional development, and succession planning, fostering a culture of continuous learning, accountability, and professional growth.

Technology Leadership & Strategy

Develop and maintain IT operational plans and contribute to the development and implementation of technology roadmaps aligned with the organization’s priorities.
Establish and prioritize technology investments based on organizational needs, business value, risk, and available resources.
Advise senior leadership on technology risks, opportunities, emerging trends, and evolving technologies, including artificial intelligence, and recommend approaches that support the organization’s strategic priorities.

IT Service Delivery & Vendor Management

Manage the overall delivery and continuous improvement of IT services across the organization, ensuring reliable, responsive, and customer-focused service.
Manage relationships with managed IT service providers and vendor contract resources responsible for infrastructure operations, end-user support, and other technology services.
Monitor service desk performance, incident trends, and recurring issues to identify opportunities for improvement and enhance the user experience.
Lead the escalation, investigation, and resolution of complex operational issues affecting technology services, minimizing disruption to organizational operations.

Business Systems & Digital Solutions

Partner with business units to identify, evaluate, implement, and optimize enterprise technology solutions that improve business processes, operational effectiveness, and service delivery.
Oversee the organization's portfolio of enterprise applications, including finance, HR, ticketing, point-of-sale, collections management, collaboration, and other business systems, ensuring effective vendor support, system performance, security, and alignment with organizational needs.
Coordinate system enhancements, integrations, upgrades, and application lifecycle initiatives based on business needs, value, risk, and organizational priorities.
Ensure business requirements are effectively translated into scalable, user-focused technology solutions through collaboration with business stakeholders, vendors, and implementation partners.

Visitor-Facing Museum Technology

Coordinate the planning, implementation, integration, and ongoing support of visitor facing technologies, including ticketing, point-of-sale, exhibition technology, theatre and audiovisual systems, digital signage, public Wi-Fi, and event technology.
Partner with operational departments to ensure technology effectively supports exhibitions, public programming, facility rentals, events, and reopening readiness, while delivering an exceptional visitor experience.
Lead the technology planning and operational readiness for galleries, public spaces, learning environments, and special events, ensuring systems are reliable, secure, and fit for purpose.

Cybersecurity, Risk & Governance

Manage the implementation and ongoing monitoring of cybersecurity practices in collaboration with managed IT service providers and other technology partners.
Oversee identity and access management, security awareness, backup and recovery, vulnerability management, cybersecurity controls, and business continuity planning to protect organizational information and technology assets.
Lead the coordination of cybersecurity assessments, audits, incident response, risk remediation, and security improvement activities with internal stakeholders and external service providers.
Develop, maintain, and enforce IT policies, standards, governance frameworks, and compliance practices aligned with organizational requirements and applicable standards.

Technology Continuity & Lifecycle Management

Develop and maintain technology lifecycle plans for infrastructure, hardware, software, and enterprise applications, ensuring technology remains current, supported, secure, and aligned with organizational needs.
Lead IT business continuity, disaster recovery, and technology incident response planning, including testing and continuous improvement of recovery capabilities.
Assess and recommend operating and capital investments that ensure reliable, secure, sustainable, and cost-effective technology services.

Organizational Change Management & Technology Adoption

Lead organizational change-management activities associated with technology initiatives, ensuring changes are effectively planned, communicated, and adopted.
Develop communication, training, and user adoption strategies that maximize the value and impact of technology investments.
Partner with business leaders and stakeholders to support process improvements, organizational change, and the effective adoption of technology-enabled solutions.
Communicate technology performance, cybersecurity risks, project status, key decisions, and strategic initiatives to senior leadership, providing clear insights and recommendations to support informed decision-making.

Financial & Project Management

Develop and manage the annual IT operating and capital budgets, ensuring resources are aligned with organizational priorities and technology requirements.
Oversee technology projects and initiatives to ensure they are delivered on time, within budget, and in alignment with defined business requirements and outcomes.
Evaluate technology investments and recommend priorities that maximize organizational value, manage risk, and support strategic objectives.

Qualifications

Bachelor’s Degree in Information Technology, Computer Science, Business, or a related field.
Minimum five years of progressively responsible experience in information technology, including experience in technology leadership, service delivery, and strategic planning.
Minimum three years of experience leading teams and managing external technology vendors, managed service providers, or other technology partners.

Key Competencies

Broad knowledge of Microsoft 365, cloud applications and services, cybersecurity, enterprise business systems, and technology integration.
Strong understanding of IT governance, service management, project management, vendor management, and technology risk.
Demonstrated ability to translate business needs into effective technology solutions and to lead technology-enabled improvements across an organization.
Strong communication, relationship-building, and stakeholder management skills, with the ability to work effectively with senior leadership, business teams, technical staff, and external service providers.
Experience supporting public-facing organizations, cultural institutions, or not-for-profit organizations is considered an asset.

Working Conditions

Work is primarily office-based, with regular movement throughout the museum to support technology operations, exhibitions, events, and organizational activities.
Standard workdays are Monday to Friday, with occasional evenings, weekends, statutory holidays, or on-call support required for events, maintenance, and critical technology incidents.
Regular interaction with employees, contractors, vendors, managed service providers, and external partners is required.
The role involves extended computer use, managing multiple priorities, and occasional access to technical and operational spaces. Local travel may occasionally be required.

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More about this job

Responsibilities

Lead the internal IT team and managed service providers, overseeing IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and technology projects. Manage IT strategy, budgets, service quality, risk, continuity, and organizational adoption of technology solutions.

Requirements

A bachelor’s degree in Information Technology, Computer Science, Business, or a related field is required, along with at least five years of progressively responsible IT experience. Candidates must also have at least three years of experience leading teams and managing external technology vendors or service providers, with broad knowledge of Microsoft 365, cloud services, cybersecurity, and enterprise systems.

Skills

IT Leadership
IT Service Delivery
Strategic Planning
Cybersecurity
Vendor Management
Microsoft 365
Cloud Applications
Enterprise Business Systems
Technology Integration
IT Governance
Project Management
Technology Risk Management
Team Leadership
Change Management
Business Continuity Planning
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Cloud Applications
Cybersecurity
Enterprise Applications
Finance Systems
HR Systems
Ticketing Systems
Point-of-Sale Systems
Collections Management
Collaboration Systems
Exhibition Technology
Audiovisual Systems
Digital Signage
Public Wi-Fi
Managed Service Providers
Identity and Access Management
Backup and Recovery
Vulnerability Management
Business Continuity
Disaster Recovery
IT Governance
IT Service Management
Vendor Management
Project Management
Change Management
Technology Roadmaps
Incident Response
Artificial Intelligence
Museum Technology

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