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Added 9 mins ago
SS
Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland Sarl
Canada
- Full-time
Develop and execute a North American business development strategy for CCM's airport and airline lounge portfolio.
Added 9 mins ago
MC
Director, Advisor Experience
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Define the Wealth leadership enablement strategy and establish consistent expectations for coaching quality, business planning, performance routines and change reinforcement across the…
Added 9 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
As a Conversion Optimization Manager, Growth, you’ll own the conversion rate optimization strategy for Lightspeed’s marketing websites, treating our digital experience as a product. You’ll…
Added 9 mins ago
HR
Medical & Academic Affairs Specialist
Humber River Health
Toronto, ON · GTA, ON
- Other
…through Technology and Community Connection frame our Research…
Added 9 mins ago
US
Enterprise Account Executive (Eastern Canada)
Upwind Security
Toronto, ON
- Full-time
Develop and execute a comprehensive sales strategy for the Canadian enterprise market to generate new business pipeline, exceed revenue targets, and win new enterprise logos
Added 25 mins ago
2I
Senior Business Systems Analyst - SAP Finance
2iSolutions Inc.
Oshawa, ON
- Full-time
Our client - A large industrial organization based out of Oshawa - is looking to hire a Senior Business Systems Analyst - SAP Finance for a full time permanent position. This is a hybrid…
Added 25 mins ago
CI
LMS transformation Change Management -- KUMDC6055257
Compunnel Inc.
Toronto, ON
- Contract
Large, global, highly matrixed enterprise environment supporting 25,000+ employees across multiple business units and geographies. Collaborative and cross-functional culture involving HR,…
Added 25 mins ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
…Manager with a dotted line to the Regional Human Resources Business…
Added 25 mins ago
BS
Assistant Director, IT Services
Burnaby School District - SD41
Burnaby, BC
- Contract
…strategic technology initiatives that support student learning, business operations, cybersecurity, and service excellence across the…
Added 25 mins ago
OJ
Assistant General Counsel - Insurance Regulatory & Corporate
Oliver James
Toronto, ON · Greater Toronto Area, Canada
- $180,000 to $220,000 USD / year
- Full-time
The position offers significant visibility, autonomy and the opportunity to influence business strategy while supporting continued growth in the Canadian specialty insurance market.
Added 25 mins ago
DN
Director, Business Development & Capture
Des Nedhe Group Defence
Ottawa, ON
- Full-time
…Nedhe Group, is a leading Indigenous-led developer and delivery partner in Canada's defence and security sector. We advance a complex portfolio of some of Canada's largest defence and…
Added 25 mins ago
Z
Marketing Manager
Zeifmans
Toronto, ON · North York, ON
- Full-time
…Marketing Committee to develop and drive Zeifmans’ marketing strategy to build brand awareness, expand and develop marketing platforms and conduct market research to plan effective…
Added 39 mins ago
W
Director of Communications
Waabi
Toronto, ON
- Full-time
…meaningful coverage of Waabi across logistics, technology, and business media - shaping how the market understands a company building AI for the physical world, not just another autonomous…
Added 39 mins ago
PI
Manager, Leadership Programs
Proximity Institute
Toronto, ON
- Full-time
Lead and execute leadership development initiatives such as roundtables and workshops that deliver exceptional value to hospital leaders and are aligned with Proximity’s strategy
Added 39 mins ago
TS
Marketing Manager
The Skyline Group of Companies
Guelph, ON
- Full-time
The Marketing Manager will lead the marketing strategy for Skyline Living, with a focus on driving awareness, qualified leads, leasing activity and tenant retention across the residential…
Added 39 mins ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Scotiabank
Toronto, ON
The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…
Added 39 mins ago
Manager, Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
…Management (GWM) and Scotia Global Asset Management (SGAM) finance business partners, ensuring business strategies, plans and initiatives are supported in compliance with governing…
Added 39 mins ago
B
Portfolio Real Estate Strategy Manager
BGIS
Montreal, QC
- Full-time
The Portfolio Real Estate Strategy Manager will primarily act as a subject matter expert in the areas of development and re-development and maximizing value from real assets. The role will…
Added 54 mins ago
WM
Senior Pricing Analyst / Analyste principal de la tarification
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Shape Pricing Strategy. Drive Business Growth.
Added 54 mins ago
Territory Account Executive, Halifax
Block
Halifax, NS
Spend ~80% of your week in the field - walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Added 54 mins ago
Payroll Advisor - People & Culture
TELUS
Calgary, AB · Edmonton, AB · Burnaby, BC · Vancouver, BC · Toronto, ON · Montreal, QC
You’re an awesome team player who will drive our Total Rewards & supporting operational strategy forward. Your passion, strong payroll expertise and knowledge and exceptional collaboration…
Added 54 mins ago
TC
Corporate Social Responsibility Manager (Maternity leave)
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- Contract
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
Added 54 mins ago
C
Gen AI Developer
Capgemini
Mississauga, ON
- Full-time
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible…
Added 54 mins ago
KS
Procurement Manager
Kelly Services (Canada), Ltd.
Toronto, ON
- Contract
Join the Enterprise Procurement team at our client and lead complex sourcing and contracting initiatives from strategy through negotiation and executed agreement. This role combines…
Added 54 mins ago
S
Business Developer Manager
Siemens
Montreal, QC
- Full-time

Glenbow

Manager, Information Technology

Calgary, AB, Canada

Salary: $80,750 - $89,250 · Full-time

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Job details

Pay: Salary: $80,750 - $89,250
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Manager, Information Technology

Full-Time, Permanent Position

Salary: $80,750 - $89,250

Hiring Manager: VP Strategy & CFO

Closing Date: November 4, 2026

To apply, please submit your resume and cover letter to careers@glenbow.org.

Glenbow is an equal opportunity employer and values different perspectives, backgrounds, identities, and lived experiences. We are committed to building a diverse team and encourage candidates from underrepresented groups to apply. Should you have special accommodation needs, please let us know.

About Glenbow

Glenbow is an arts and culture museum undergoing a complete reimagining of what a museum can be. Every member of our team, regardless of job title, is focused on serving our community and reimagining the museum experience. Our team is passionate about making art accessible to everyone. We are dedicated community builders, working to shape the future of arts and culture in Calgary and beyond. Working at Glenbow also means being part of an organization that recognizes its role in reconciliation and is working toward building an equitable community.

The Opportunity

The Manager, Information Technology is responsible for the effective delivery and ongoing improvement of Glenbow’s technology services, ensuring secure, reliable, and responsive solutions that support business operations, enhance visitor experiences, and advance organizational priorities. Reporting to the Vice President, Strategy & Chief Financial Officer, the Manager, Information Technology leads the internal IT team and coordinates third-party-managed service providers to deliver technology support and maintain the organization’s technology environment. The role oversees IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and the implementation and maintenance of technology services. Working collaboratively across the organization, the Manager, Information Technology supports the effective use and adoption of technology, identifies opportunities to improve business processes, and coordinates technology projects and initiatives. The role ensures technology services and investments meet operational requirements, service standards, and organizational priorities.

Key Responsibilities

People Leadership

Provide leadership, supervision, coaching, and performance management for the internal IT team, fostering a collaborative, customer-focused, and accountable work environment.
Plan, prioritize, and coordinate IT departmental workloads, resources, and capacity to meet operational requirements, service commitments, and project priorities.
Manage recruitment, onboarding, professional development, and succession planning, fostering a culture of continuous learning, accountability, and professional growth.

Technology Leadership & Strategy

Develop and maintain IT operational plans and contribute to the development and implementation of technology roadmaps aligned with the organization’s priorities.
Establish and prioritize technology investments based on organizational needs, business value, risk, and available resources.
Advise senior leadership on technology risks, opportunities, emerging trends, and evolving technologies, including artificial intelligence, and recommend approaches that support the organization’s strategic priorities.

IT Service Delivery & Vendor Management

Manage the overall delivery and continuous improvement of IT services across the organization, ensuring reliable, responsive, and customer-focused service.
Manage relationships with managed IT service providers and vendor contract resources responsible for infrastructure operations, end-user support, and other technology services.
Monitor service desk performance, incident trends, and recurring issues to identify opportunities for improvement and enhance the user experience.
Lead the escalation, investigation, and resolution of complex operational issues affecting technology services, minimizing disruption to organizational operations.

Business Systems & Digital Solutions

Partner with business units to identify, evaluate, implement, and optimize enterprise technology solutions that improve business processes, operational effectiveness, and service delivery.
Oversee the organization's portfolio of enterprise applications, including finance, HR, ticketing, point-of-sale, collections management, collaboration, and other business systems, ensuring effective vendor support, system performance, security, and alignment with organizational needs.
Coordinate system enhancements, integrations, upgrades, and application lifecycle initiatives based on business needs, value, risk, and organizational priorities.
Ensure business requirements are effectively translated into scalable, user-focused technology solutions through collaboration with business stakeholders, vendors, and implementation partners.

Visitor-Facing Museum Technology

Coordinate the planning, implementation, integration, and ongoing support of visitor facing technologies, including ticketing, point-of-sale, exhibition technology, theatre and audiovisual systems, digital signage, public Wi-Fi, and event technology.
Partner with operational departments to ensure technology effectively supports exhibitions, public programming, facility rentals, events, and reopening readiness, while delivering an exceptional visitor experience.
Lead the technology planning and operational readiness for galleries, public spaces, learning environments, and special events, ensuring systems are reliable, secure, and fit for purpose.

Cybersecurity, Risk & Governance

Manage the implementation and ongoing monitoring of cybersecurity practices in collaboration with managed IT service providers and other technology partners.
Oversee identity and access management, security awareness, backup and recovery, vulnerability management, cybersecurity controls, and business continuity planning to protect organizational information and technology assets.
Lead the coordination of cybersecurity assessments, audits, incident response, risk remediation, and security improvement activities with internal stakeholders and external service providers.
Develop, maintain, and enforce IT policies, standards, governance frameworks, and compliance practices aligned with organizational requirements and applicable standards.

Technology Continuity & Lifecycle Management

Develop and maintain technology lifecycle plans for infrastructure, hardware, software, and enterprise applications, ensuring technology remains current, supported, secure, and aligned with organizational needs.
Lead IT business continuity, disaster recovery, and technology incident response planning, including testing and continuous improvement of recovery capabilities.
Assess and recommend operating and capital investments that ensure reliable, secure, sustainable, and cost-effective technology services.

Organizational Change Management & Technology Adoption

Lead organizational change-management activities associated with technology initiatives, ensuring changes are effectively planned, communicated, and adopted.
Develop communication, training, and user adoption strategies that maximize the value and impact of technology investments.
Partner with business leaders and stakeholders to support process improvements, organizational change, and the effective adoption of technology-enabled solutions.
Communicate technology performance, cybersecurity risks, project status, key decisions, and strategic initiatives to senior leadership, providing clear insights and recommendations to support informed decision-making.

Financial & Project Management

Develop and manage the annual IT operating and capital budgets, ensuring resources are aligned with organizational priorities and technology requirements.
Oversee technology projects and initiatives to ensure they are delivered on time, within budget, and in alignment with defined business requirements and outcomes.
Evaluate technology investments and recommend priorities that maximize organizational value, manage risk, and support strategic objectives.

Qualifications

Bachelor’s Degree in Information Technology, Computer Science, Business, or a related field.
Minimum five years of progressively responsible experience in information technology, including experience in technology leadership, service delivery, and strategic planning.
Minimum three years of experience leading teams and managing external technology vendors, managed service providers, or other technology partners.

Key Competencies

Broad knowledge of Microsoft 365, cloud applications and services, cybersecurity, enterprise business systems, and technology integration.
Strong understanding of IT governance, service management, project management, vendor management, and technology risk.
Demonstrated ability to translate business needs into effective technology solutions and to lead technology-enabled improvements across an organization.
Strong communication, relationship-building, and stakeholder management skills, with the ability to work effectively with senior leadership, business teams, technical staff, and external service providers.
Experience supporting public-facing organizations, cultural institutions, or not-for-profit organizations is considered an asset.

Working Conditions

Work is primarily office-based, with regular movement throughout the museum to support technology operations, exhibitions, events, and organizational activities.
Standard workdays are Monday to Friday, with occasional evenings, weekends, statutory holidays, or on-call support required for events, maintenance, and critical technology incidents.
Regular interaction with employees, contractors, vendors, managed service providers, and external partners is required.
The role involves extended computer use, managing multiple priorities, and occasional access to technical and operational spaces. Local travel may occasionally be required.

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More about this job

Responsibilities

Lead the internal IT team and managed service providers, overseeing IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and technology projects. Manage IT strategy, budgets, service quality, risk, continuity, and organizational adoption of technology solutions.

Requirements

A bachelor’s degree in Information Technology, Computer Science, Business, or a related field is required, along with at least five years of progressively responsible IT experience. Candidates must also have at least three years of experience leading teams and managing external technology vendors or service providers, with broad knowledge of Microsoft 365, cloud services, cybersecurity, and enterprise systems.

Skills

IT Leadership
IT Service Delivery
Strategic Planning
Cybersecurity
Vendor Management
Microsoft 365
Cloud Applications
Enterprise Business Systems
Technology Integration
IT Governance
Project Management
Technology Risk Management
Team Leadership
Change Management
Business Continuity Planning
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Cloud Applications
Cybersecurity
Enterprise Applications
Finance Systems
HR Systems
Ticketing Systems
Point-of-Sale Systems
Collections Management
Collaboration Systems
Exhibition Technology
Audiovisual Systems
Digital Signage
Public Wi-Fi
Managed Service Providers
Identity and Access Management
Backup and Recovery
Vulnerability Management
Business Continuity
Disaster Recovery
IT Governance
IT Service Management
Vendor Management
Project Management
Change Management
Technology Roadmaps
Incident Response
Artificial Intelligence
Museum Technology

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